• Operationalize our 2026 election protection strategy within voting and election coalitions • Create and implement a plan to operationalize strategy with our coalition partners

Role Description Provide key support to the Senior Manager, Operations by effectively managing and providing a point of escalation to an assigned portfolio of test delivery points across the EMEA region. Ensure that the test delivery points have adequate trained staff. Provide coaching and training to Test Centre Managers and Test Centre Administrators in testing locations and make recommendations to improve performance at the test delivery points. Conduct proactive analysis of available data to identify areas of underperformance for intervention and implementing best practices. Instigate and manage remediation plans as required using a number of methods, including remotely and in person to conduct site audits and in-person training, including short-notice travel across EMEA. Main Duties & Responsibilities - Work closely with the Channel Engagement Managers (CEM) to drive improvements throughout the sub region. - Work cross-functionally to meet test center servicing needs and ensure high levels of candidate satisfaction. - Build effective working relationships with operational services team and site employees in assigned portfolio of sites within the region. - Eliminate the re-incidence of operational issues by identifying trends, developing corrective action plans, and executing those plans through to measured improvement in performance. - Work in a team-based environment promoting a service excellence culture. - Provide coaching and assistance as required to managers in testing locations under your remit. - Perform other duties as assigned. - Take on global projects as assigned to support the improvement or implementation of a new service or client. - Communicate to test delivery points and internally to senior management progress of assigned portfolio and articulate any challenges. - Escalate any challenges that directly impact test delivery, or the candidates experience at a test delivery point. Qualifications - 1+ year proven track record in effectively managing partner relationships including training and development of team members and ability to discuss operations at business owner level. - Must have proven team leadership skills and presentation skills with the ability to deliver information to a variety of audiences. - Works well under pressure in a fast-paced environment. - Excellent interpersonal and communication skills in-person, over telephone, email, and other platforms. - Ability to travel to testing locations including short notice travel. Desirable Criteria - Ability to demonstrate cultural awareness to function as a part of a global team. - Self-starter and independent worker. - Good conflict resolution skills and respect for others. Benefits - Pension Scheme - Healthcare Scheme - Life Assurance - Employee Health and Wellbeing Initiatives - Enhanced Annual Leave - 24/7 Employee Assistance Programme - Enhanced Maternity/Paternity Leave

• Provide exceptional care, disease management and health education to patients • Support goal setting for individual patients asynchronously to help them better manage their chronic conditions • Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors • Help clients understand their motivations and create behavior change plans • Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change • Coordinate with other clinical team members to provide an exceptional patient experience • Develop and maintain professional, support-oriented working relationships with patients and team members • Create and distribute health education materials to individual members as necessary • Work with a cross-functional product team to develop and constantly improve our in-app patient experience

• Provide leadership and oversight to regional Cost Managers across multiple data center construction projects. • Establish and enforce standardized cost management practices, tools, and reporting frameworks across all regions. • Oversee development, validation, and consolidation of project cost models, budgets, and forecasts at a portfolio level. • Ensure accuracy and consistency of Estimate at Completion (EAC) processes and outputs across all projects. • Lead portfolio-level cash flow planning, monitoring, and reporting to ensure alignment with corporate financial targets. • Review and analyze cost performance, identifying trends, risks, and opportunities across regions and projects. • Provide strategic guidance on cost control, forecasting accuracy, and financial risk mitigation. • Oversee benchmarking efforts and support development of cost baselines and unit rate standards across the organization. • Review and approve major cost changes, change orders, and financial decisions impacting project budgets. • Ensure timely and accurate preparation of executive-level reports, dashboards, and presentations. • Drive continuous improvement initiatives in cost management processes, systems, and data analytics capabilities. • Mentor and develop team members, fostering a high-performance culture across cost management functions. • Ensure compliance with company policies, financial controls, and contractual requirements. • Communicate complex financial information and insights effectively to senior executives and stakeholders. • Conduct business with the highest level of integrity and sound judgment, particularly in high-impact or ambiguous situations.