• Be the subject matter expert for one to two product domains within Abarca. • Create, update, enhance, or refine business requirements, user stories and acceptance criteria in an agile framework. • Assist and partner with other Product Owners and Product Managers in solving business needs through collaborative product feature enhancements. • Gather requirements with internal clients and technology teams to solve complex business needs and translate ideas into requirements. • Work collaboratively with business partners, SMEs, Developers, and Testers to ensure a shared understanding of business requirements. • Determine feasibility of business requirements and recommend changes to support business needs and processes. • Assist in analyzing business solution options by evaluating current system processes and identifying possible solution options for new functionality or modifications to existing functionality. • Provide support for your product domain in research, analysis and troubleshooting related to your products. • Provide input and engage in setting priorities to define a product roadmap working with other product owners and product managers. • Understand the products that you own and how they interact upstream and downstream within the product ecosystem. • Ensure that system solution options are thoroughly researched, analyzed, and documented. • Develops acceptance criteria and leads User Acceptance Testing (UAT) efforts to ensure the product meets the needs of the business. • Provide support to Applications Development through participation in Design Reviews. • Project estimates and resource plans for systems solutions.

• Own and manage the end-to-end Patient and Provider Experience, from onboarding through ongoing clinical care • Lead the implementation and optimization of a new Electronic Health Record (EHR) system • Partner with the clinical operations team and clinical providers to identify workflow inefficiencies and translate them into product improvements • Own a deep understanding of the member and provider experience, by mapping end-to-end journeys, identifying friction points, and translating insights into product and workflow improvements • Collaborate with engineering to plan, prioritize, and deliver clinical product features and platform enhancements • Define requirements, write clear product specifications, and support delivery through launch and iteration • Work cross-functionally to design, launch, and scale new clinical and care programs • Ensure clinical workflows align with regulatory, quality, and operational standards • Use data, feedback, and outcomes to continuously improve the member and provider experience • Serve as a key voice for clinical stakeholders within product planning and roadmap discussions

• Product Strategy: Developing and executing a cohesive product strategy for your product area, aligned with the company's overall vision, goals, and market demands. • Team Leadership: Managing and mentoring a team of product managers to achieve team goals, while fostering a collaborative and innovative work environment across all of Product. • Cross-functional & Inter-departmental Collaboration: Collaborating with other product areas, business leaders, engineering, design, marketing, sales, legal, finance, operations and more to prioritize, design and build the best product experiences and outcomes for our customers • Product(s) Performance: Monitoring product performance and KPIs (Key Performance Indicators) for your product area to identify areas of innovation and improvement • Product Evangelism: Actively promoting and advocating for your product area both internally and externally, including presenting to stakeholders, customers, and industry events.

• Own vision & strategy for Client Reporting - Define a clear, long-term strategy for dashboards, reports, and analytical interfaces used by our customers. • Lead the Reporting product area - Manage priorities, roadmap, and backlog for reporting functionality, balancing customer needs, business goals, and technical constraints. • Drive discovery with customers - Speak regularly with customers in English, deeply understand their workflows and reporting needs, run interviews, demos, and feedback sessions. • Collaborate with data & engineering teams - Work closely with the Data, ML, Analytics and engineering teams to align product opportunities with data and platform capabilities. • Ensure execution and quality - Make sure dashboards and reports are understandable, accurate, reliable, and actually used by customers, not just shipped as features. • Define and track product metrics - Define and monitor key product metrics (adoption, usage, retention, NPS, impact on customer outcomes) and use them to guide decisions. • Develop and support the team - Mentor team members (POs, analysts, designers), raising the bar for product thinking and quality across the reporting area.