• Present technical and strategic webinars and live broadcasts on YouTube. • Conduct live training sessions for groups of customers and ecosystem partners. • Interact with the audience in real time, resolving operational questions about the ERP. • Collaborate on broadcast scripts to ensure value delivery and alignment with the brand. • Track audience metrics with a strategic view to drive improvements and new initiatives.

Role Description The Best Practice Client Insights Senior Analyst will engage with clients to support them in identifying and capitalizing on their largest growth opportunities. The Senior Analyst will be instrumental in the delivery of strategic analyses, insights, and recommendations based on applying SPINS proprietary assets in combination with each Client’s own information and team members. Responsibilities include: - Account Management: discover and understand client needs, identify, and prioritize projects and requests, and establish insights agenda with the client. - Data & Insights Delivery: deliver against insights agenda through relevant projects. - Client Training: coordinate, facilitate and/or conduct client training on SPINS data and applications, ensuring they are able to effectively use, interpret, and apply them to their business. - Relationship Building: cultivate existing and new relationships across the client’s organization. - Business Development: using a deep understanding of the client’s goals, raise SPINS solutions that may solve their problems. Qualifications - Prior experience with Circana, Nielsen, or SPINS syndicated data. - 2+ years of experience with a CPG company, consulting, market research, or syndicated data firm. - Proven goal-oriented, self-starter. - Analytical in approach; ability to spot trends, anomalies, and opportunities in datasets. - Strong business acumen with the ability to engage and interact with senior-level leadership within the client’s organization. - Advanced capabilities with Excel and PowerPoint. Requirements - The following is strongly preferred: Natural industry experience is preferred, but not required. Benefits - Hybrid work options for a better work/life balance. - Paid time for volunteering with an organization of choice; charitable donations are matched. - Semi-annual company-wide employee survey to shape company programs, perks, and culture. Salary Range $79,000 - $95,000

• Own the operational systems behind The Just Trust's grant making • Manage outgoing grantee payments and track incoming restricted grants • Maintain the data infrastructure that powers Monitoring, Evaluation, and Learning (MEL) work • Help build and strengthen the organization’s long-term measurement and learning infrastructure • Ensure grant making strategy and program outcomes are translated into actionable insights • Play a critical role in developing systems, reporting practices, and analytical capacity • Work at the cutting edge of AI integration in grant making • Manage GivingData as the primary system of record for grantee relationships • Own the process that moves a grant from approval to payment • Collect grantee progress and final reporting data on a rolling basis • Prepare clean, usable datasets for quarterly strategy reviews, donor materials, and board reporting • Support qualitative research efforts including survey and interview design • Maintain the org-wide indicator tracker and flag data gaps • Support the integration of AI-assisted MEL tools in 2026

• Ticket triage, directing tickets to the appropriate team • Handling tickets for login creation and answering user inquiries • Deep understanding of the platform, its features, and expected behavior in response to requests • Chat support for both reception staff and physicians • Monitoring Business Intelligence (BI) for data analysis and process optimization • Participation in regular meetings with clients • Presenting and validating solutions with clients • Creating release notes for platform updates and improvements • Continuous development of platform knowledge