• Represent the regional office in carrying out the regional function to ensure good Young Life ministry in that region • Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God’s Word • Assist regional director in casting vision for reaching 'every kid' within the region • Supervise, develop and evaluate staff, providing resources and experiences needed to implement the vision • Raise the necessary funds to carry out the regional ministry vision with the Regional Director

• Drive Portfolio Performance: Improve portfolio-wide revenue growth, market share, and profitability through proactive consulting and performance optimization. • Cultivate strong, trusted relationships with franchisees and PMCs, balancing strategic guidance with immediate operational support. • Partner with Sales, Revenue Management, and Call Center teams to optimize lead generation, RFP participation, and call-forwarding effectiveness. • Monitor GOP performance and drive best-practice implementation, including HotStats utilization. • Ensure execution of all brand programs and continuous improvement of Quality Assurance and Guest Satisfaction scores. • New Hotel Openings & Ramp-Up Performance: Partner with Opening Services to support franchisees through construction, pre-opening planning, and on-schedule hotel launches. • Develop and execute pre-opening sales and marketing strategies focused on local account acquisition. • Guide ownership on market segmentation strategies to maintain OTA contribution below targeted thresholds and achieve extended stay room-night mix goals. • Conduct regular performance check-ins and promote best-practice sharing across the portfolio. • Identify development opportunities and collaborate with Franchise Development as appropriate. • Guest Experience & Brand Standards Excellence: Analyze guest feedback and Quality Assurance results to identify improvement opportunities and drive corrective action. • Proactively address guest relations trends to minimize escalations. • Encourage compliance with training, certification, and brand learning programs, including ChoiceU. • Partner with owners to address hotel condition needs and promote timely renovations and self-PIP initiatives. • Technology Integration & Organizational Influence: Lead extended stay technology integration efforts, ensuring effective adoption of ChoiceEdge, ChoiceAdvantage, and related platforms. • Partner with Technology teams to define system requirements, reporting needs, and testing for extended stay brands. • Support training and engagement initiatives for hotels, owners, PMCs, and internal stakeholders. • Identify and scale best practices across Choice and extended stay portfolios, contributing to cross-organizational collaboration.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role As a Senior Director of Client Management, you will serve as the face of Cedar to our clients. Key areas of focus will be building positive relationships with executive partners, driving strategy around partnership expansion opportunities, and collaborating with internal partners from different departments to execute on client strategies. Responsibilities - Own and drive client strategy: Develop and execute tailored account strategies that align client goals with Cedar’s business objectives, ensuring long-term partnership success. - Serve as a trusted advisor: Build strong, consultative relationships with C-suite and VP-level client stakeholders, understanding their business challenges and positioning Cedar’s solutions effectively. - Leverage data and insights: Use analytics and storytelling to demonstrate value, identify optimization opportunities, and support renewals and expansions. - Collaborate cross-functionally: Partner with Sales, Product, Commercial Strategy, and Operations to deliver seamless client experiences and identify growth opportunities. - Influence and advocate: Navigate complex client organizations and internal teams to resolve issues, negotiate contracts, and drive outcomes that balance client needs and company goals. - Represent Cedar leadership: Prepare executives for client engagements and ensure alignment across senior stakeholders internally and externally. Skills & Experience - 7 -10 years of experience in account management, sales, business development and/or consulting - Proven track record of building VP-level and above relationships with health system partners - Experience securing contract renewals and/or expansions - Strong written and verbal communication skills - Experience and strong interest in the healthcare tech industry - Ability to go deep to understand and speak to product capabilities - Demonstrates a self-starter mentality - Experience working with several internal partners across departments such as product, engineering, and marketing Compensation Range and Benefits - Salary Range*: in CA, NY, NJ, CT, WA: $144,500 - $170,000 - Salary Range*: NOT in CA, NY, NJ, CT, WA: $130,100 - $153,500 - This role is also eligible for bonus and equity. - This role offers a competitive benefits and wellness package. *Subject to location, experience, and education What do we offer to the ideal candidate? - A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year - Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you - For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge - 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work - Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) - Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) - Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation - Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

• Define and lead the strategic vision and roadmap for patient access programs • Architect scalable Patient Services Models that enhance patient access and experience • Establish and evolve performance frameworks and KPIs to drive strategic decision-making • Oversee governance and optimization of operating models and compliance frameworks • Analyze macro trends in patient access and reimbursement to shape innovative strategies • Serve as a strategic advisor to executive leadership and cross-functional stakeholders • Lead cross-functional collaboration with Commercial, Market Access, Trade & Distribution • Drive innovation and digital transformation in patient services with tech-enabled solutions • Develop and guide long-term patient engagement and adherence strategies • Provide strategic oversight of external vendors and partners