• Integration: You manage the entire integration process from handover after the M&A phase through to successful completion. • Coordination: You coordinate all involved departments and are responsible for ensuring effective collaboration. • Kick-off meetings: You organize and lead meetings to ensure a successful project start. • Project planning and control: You create and own detailed project plans in our project management tool Asana and monitor their implementation. • Central interface function: You act as the central communication hub between business partners and internal teams at blau direkt. • Risk management: You proactively identify potential risks and initiate appropriate countermeasures. • Team coordination and stakeholder management: You promote cross-departmental cooperation and report regularly on project progress to stakeholders.

• Act as the internal owner of assigned markets, leading their launch and scaling across SEA with primary focus on Thailand and Malaysia. • Develop market-specific growth strategies based on player behaviour, competitive landscape, regulatory environment, and commercial opportunities. • Identify, evaluate, and prioritise new market opportunities aligned with company growth objectives, monitoring trends, competitor activity, and player sentiment to surface opportunities and risks. • Oversee localisation strategy including language adaptation, content relevance, payment methods, and player experience optimisation. • Manage the end-to-end launch process of new iGaming platforms and market entries, ensuring operational readiness across localisation, payments, player onboarding, responsible gaming requirements, and marketing execution. • Develop and maintain SOPs related to market launches, operational processes, and scalability frameworks. • Ensure all market launches comply with local licensing, compliance, and regulatory requirements, supporting testing, QA processes, and go-live coordination for new market rollouts. • Work closely with Acquisition and CRM/Retention teams to support growth initiatives across affiliates, paid media, influencers, SEO, and partnerships, providing market insights and local knowledge to support campaign planning, product positioning, player activation, and long-term market performance. • Identify market-specific friction points impacting acquisition, conversion, or retention performance, and support the optimisation of player journeys and market-specific conversion funnels. • Align internal teams on market priorities, opportunities, and operational challenges, providing regular insights, recommendations, and performance updates to leadership. • Support continuous improvement initiatives to enhance launch efficiency and market scalability.

• Lead 2–4 concurrent innovation programs from early concept through commercial launch • Own and drive a stage-gate / playbook-driven innovation process • Maintain detailed project plans, timelines, risk/issue tracking, decision logs • Partner cross-functionally with R&D, regulatory, operations, quality, supply chain, marketing, sales, and finance • Lead a structured Voice of Customer (VOC) program

• Integrate new properties with the software platform • Spearhead data and PMS migration upon sale/transfer of assets. • Act as a supervisory point of contact for user questions to ensure they are addressed and/or tickets are submitted or escalated • Supervise the ticket system and oversee KPI’s for the Systems Specialist • Responsible for operating MRI, Yardi, Entrata, Bluemoon, and Funnel but not limited to other system oversight relating to both operational and leasing needs and integrations • Work with the Director of Innovation to escalate any systems issues • Maintain GMH standards and process in the property management system • Implement new techniques and capabilities within the platform as they become available • Collaborate with Director of Innovation & VP of Leasing and Operations to create SOPs and support development of e-learning content, training events, and modifications to current learning programs • Prepare and ensure accurate and timely property reporting • Assist on billing errors, audits, real time data, and financial reporting when it pertains to the system • Update and maintain user database • Oversee and manage the Systems Specialist role