• Enrich, engage, and qualify potential customers • Act as first point of contact for many prospects • Help build a strong sales pipeline for the Account Executive team • Book qualified meetings for AEs • Achieve consistent high-quality outreach activity • Maintain CRM hygiene and handover processes

• Own outbound prospecting and campaign execution • Build and run outbound campaigns • Research companies and identify relevant stakeholders • Manage follow-up from events and demand generation activities

• Responsible for driving profitable revenue generation from assigned retail travel agencies and key accounts for Azamara Cruises • Build and maintain strong relationships with decision-makers across assigned accounts and travel advisors within the territory • Partner with leadership to analyze performance and identify growth opportunities within the territory • Develop comprehensive territory account plans and execute targeted marketing and promotional strategies for the assigned account base • Maintain thorough knowledge of all Azamara Cruises products, services, brand standards, and policies • Analyze sales performance data and deliver monthly and quarterly business reviews for key accounts • Collaborate with HQ roll-up accounts to identify opportunities and communicate strategic execution plans across the North America sales team in partnership with the AVP of Sales • Gather, analyze, and communicate key customer metrics, including ROI, cost of sale, yield, retention, and automation insights • Develop and support brand ambassadors by keeping them informed on itineraries, pricing, and product enhancements, while driving engagement and motivation to sell Azamara • Maintain accurate administrative documentation of sales activities in HubSpot • Manage COOP and T&E budgets effectively and in alignment with company guidelines

Role Description The Business Development Executive is responsible for generating new leads, following new and existing leads, and successfully closing sales. The position also involves communication with customers and both internal and external business partners to ensure a high-quality outcome. This position offers a base salary with a commission structure, with commission payments distributed on a monthly basis. - Responsible for meeting sales goals and metrics for new business growth in a defined territory. - Oversee the entire new business relationship, including: - Prospecting - Cold calls - Creating opportunities - Closing business deals - Realizing the customer’s initial purchases - Effectively manage prospects and new customers in challenging situations, providing solutions that invoke feelings of confidence, security, and respect. - Lead proposals, negotiations, and coordinate complex decision-making processes while overcoming objections to maximize new business sales and growth. - Coordinate with estimating team on new projects using the ERP system. - Analyze accounts, monitor revenue trends, and competitive information to develop customer cost savings and pricing recommendations. - Manage the new account setup process, interfacing with Credit, Billing, Account Management, and Customer Service team members to establish a seamless customer onboarding experience. - Compile weekly sales recaps on achievements, losses, and competitive information in CRM software (Pipedrive). - Update and maintain a database with accurate customer account information, along with all business activities and communication. - Manage and grow existing business on a yearly basis by addressing customer needs. Qualifications - 3+ years’ experience in outside sales - Fully developed professional able to work without direction or guidance from others - Sense of urgency, self-initiative, commitment, and sense of ownership is a must - Superior follow-up and follow-through skills - Team-oriented, ability to create strong internal relationships, and ability to work in a fast-paced environment - Excellent verbal and written communications, presentation, customer service, business, and negotiation skills - Confidence in building strong relationships with customers - Highly organized with strong attention to detail, while also able to manage multiple priorities - Excellent problem-solving and advanced analytical skills - Knowledge on how to apply sales techniques - Knowledge of foam fabrication preferred Requirements - Able to communicate clearly and professionally with customers - Experience with CRM (Customer Relationship Management) systems - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Basic to advanced knowledge of spreadsheet creation, data analysis, and reporting in Microsoft Excel - Excellent time management and multitasking abilities - Patience in dealing with challenging customer situations - Experience in prospecting/cold-calling and opening new relationships with potential customers both in person and over the phone Physical Requirements - Remote position with the ability to travel up to 50% - Sedentary Work: May be required to sit for extended periods while working on tasks, attending meetings, or using a computer. - Computer Use: Proficiency with computers and other office equipment is often a requirement. - Vision: Good vision is typically important for reading documents, working on a computer, and other tasks that require visual acuity. - Repetitive Motions: May involve repetitive motions, such as typing or using a mouse; should be able to perform these tasks comfortably to avoid repetitive strain injuries. - Mobility: Will need to be able to walk for extended periods while touring prospect facilities. May need to move around the office for meetings, collaboration, or other tasks; mobility within the office may be necessary. - Lifting: While lifting heavy objects is not a common requirement, may occasionally need to lift or move items such as boxes of supplies or equipment. - Sensory Requirements: Ability to concentrate in a relatively quiet environment or handle occasional loud noises.