• Develop and deliver high-quality Outsystems applications in alignment with business requirements. • Provide technical leadership and mentorship to development teams, promoting best practices. • Work with clients and stakeholders to gather requirements and translate them into technical specifications. • Ensure the successful execution of the software development lifecycle, from design to deployment. • Participate in code reviews and oversee adherence to coding standards. • Stay current with Outsystems advancements and industry innovations to integrate new technologies. • Lead project meetings to track progress and ensure timely delivery of milestones.

Role Description We are seeking a highly organized and technically driven Loss Control Info Systems Specialist to support the Loss Control team. This remote role combines business systems support, operational enablement, and technical coordination to ensure Loss Control systems, workflows, and vendor integrations operate efficiently and effectively. The ideal candidate will have experience supporting insurance operations systems, managing workflows, troubleshooting system issues, and improving operational processes through automation and analytics. This role is critical in maintaining Loss Control platforms, supporting internal and external users, and ensuring accurate data management and regulatory compliance across multiple systems. What You’ll Do - Maintain and support Loss Control systems and workflows, including RCT, LC 360, and vendor platforms - Monitor and manage system defects, troubleshoot issues, and coordinate resolutions with IT and vendors - Generate vendor reports, manage survey assignments, and track workflow requests across systems - Upload and maintain Loss Control matrices and ensure accurate system data management - Identify opportunities for workflow automation and process optimization using tools such as Power Automate - Support system upgrades, testing, implementation activities, and change management processes - Serve as a primary point of contact for vendor integrations, site development, and system security matters - Collaborate with internal IT teams and business partners to ensure systems align with operational and compliance requirements - Monitor data quality and ensure reporting accuracy across platforms and dashboards - Support reporting and analytics initiatives using tools such as Power BI and Excel - Document workflows, procedures, and operational processes while maintaining process manuals and standards - Provide technical and operational support to internal and external users across multiple business areas - Assist with training, onboarding, and guidance related to Loss Control systems and workflows - Contribute to continuous improvement initiatives that enhance operational efficiency and user experience Qualifications - Loss Control, insurance operations, business systems support, or commercial insurance environments - Strong knowledge of Loss Control systems such as RCT, LC 360, LexisNexis, or similar platforms - Experience with workflow management, systems administration, troubleshooting, and issue resolution - Experience with data analytics, reporting, and process automation tools including Power BI and Power Automate - Strong understanding of business systems, operational workflows, and IT risk management - Ability to manage multiple priorities and support both technical and operational business needs - Strong analytical, organizational, and problem-solving skills Benefits - Competitive salary and performance-based bonuses - Comprehensive benefits package - Career development and training opportunities - Flexible work arrangements - Dynamic and inclusive work culture within a globally renowned group - Private Health and Dental Insurance - Pension Plan - Meals tickets - Life Insurance Please note: CVs must be submitted in English. Applications in other languages will not be considered.

• provide strategic leadership, direction, and oversight of the Systems Engineering function • lead, develop, and support a high-performing engineering team • ensure effective execution across projects and operational activities • own reliability, performance, availability, and lifecycle management of a 24x7 production environment • communicate infrastructure performance, incidents, risks, and planned changes clearly

Title: Systems Operations Engineer Location: Remote Job Description: Systems Operations Engineer Summary: With limited guidance from leadership, the System Operations Engineer utilizes knowledge and experience to help with vulnerability management, endpoint & device management, software distribution, Systems administration and Active Directory Management duties. The System Operations Engineer is responsible for deploying new technologies, managing various application services, and troubleshooting system software or hardware related issues to help maintain a stable, secure, and effective technology infrastructure. Essential Responsibilities include the following. - Enterprise Vulnerability Management – In partnership with the Security and Compliance team, lead system discovery and remediation actions required to address system vulnerabilities on Cloud and On-Prem systems in a timely fashion. - Endpoint Device & Software Deployment Management – Using the various system tools; ensure endpoint devices have system policies, applications, patches, and standard settings applied. - Extended Detection and Response (XDR) Management -Assist with managing the tools that provides Antivirus/malware protection, early threat detection, blocks malicious activities and remediates affected systems. - Active Directory Management - Manage and maintain MS Server environments 2012 -2022 including enterprise directory services, Group Policy, DNS, IIS, DHCP, DFS, and ADFS. - System Administration - Manage and maintain on premise and cloud-based virtualization environments, collaboration tools, Terminal Servers, Lab Management Systems, Databases, and SharePoint sites. - Produce metric reports and capacity planning reports as needed to support the Windows and storage environments. - Assist in planning/implementing/managing Disaster Recovery solutions for enterprise applications and infrastructure, including Site Recovery Manager. - Ensure all system changes meet change control and secure standard policies and procedures. - Working with customers both internal and external to troubleshoot incidents. - Coordinate and participate in key process improvements as they relate to the client/server and core infrastructure services environment. - Perform regular system tuning, upgrades, and performance monitoring. - Works closely with key project team members such as project managers, business analyst, technical leads, and business users. - Identify potential trends in performance gaps and recommend modifications to the standardized work documents by using process improvement principles. - Evaluate and recommend new technology upgrades; evaluate new software and hardware to determine usefulness and compatibility with existing software/hardware. - Participates in On-Call rotation to provide 24/7 critical systems production support. - Other duties and special projects as assigned. SKILLS - Strong written and verbal communication skills. - Ability to facilitate and lead complex discussions in a mixed technical and business team environment. - Must have a team-oriented approach and keen attention to detail. - Must be able to suggest plans to integrate new and existing systems. - Must be self-directed and able to work effectively in a diverse team environment with little to no direct supervision. - Strong problem-solving and analytical skills. - Ability and desire to take ownership of tasks and responsibilities. KNOWLEDGE - Extensive knowledge and experience related to IT systems and technologies. - Extensive knowledge of common industry hardware, operating systems, monitoring software, tools and utilities, and platforms, in addition to free and open-source tools. - Extensive knowledge of Microsoft Office products, e.g., word processing, spreadsheet, presentation, data base, project planning. - Extensive knowledge and practice creating, executing, and scheduling PowerShell scripts or other methods to resolve issues and/or automate tasks. - Thorough knowledge of SDLC and PMO methodologies. - Must understand technical problems and solutions in relation to current and future business environments. - Knowledge of infrastructure hardware and/or software installation, configuration and maintenance (i.e., firewalls, routers, switches, operating systems, storage, administration/monitoring tools). QUALIFICATIONS Required Qualifications - Associates Degree in Computer Science, Information Systems, or another related field. In lieu of computer-related degree, Associate degrees in other fields may be considered in conjunction with equivalent work experience. - More than 8 years of experience in IT industry with experience in Windows Server administration; Active Directory Services (AD, DNS, DHCP), RDP and MS Terminal Server, Antivirus Administration, and vulnerability management. - Hands on Experience in IIS Web Server Administration. - Hands on Experience in managing / supporting VMWARE servers (hosts and guests). - Hands on Experience with the complete patch management lifecycle including testing, deploying, troubleshooting missing patches and patch issues. Desired Qualifications - Bachelor’s Degree in Computer Science, Information Systems, or another related field. - Microsoft certified (MCSE). - Experience with MS SQL, Oracle DB. - Experience with IaaS Cloud Solutions – MS Azure preferred. - Experience with Office 365 and SaaS based solutions. - Hands on Linux Administration experience. - Hands on experience with Application Performance Management solutions. - SharePoint administration experience. - Systems Security training and/or certifications. - Hands on experience with on premise and cloud-based Identity Management solutions. - Experience in regulated IT environments (HIPAA, PCI, SOC 2, ISO 27001). For US Candidates The anticipated base pay range for this position is $82,500 - $110,000. This represents the good-faith estimate of the compensation range at the time of posting. Actual pay will be based on job-related factors, which may include: Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, group life insurance, voluntary supplemental life insurance, supplemental health benefits (critical illness, hospital, accident), short- and long-term disability, paid family leave (applicable states), 401k, tuition reimbursement, eyewear discounts. US employees are eligible for the following time off benefits: - Vacation and/or Sick time - Holiday pay - Birthday PTO Upon request and consistent with applicable laws, ABB Optical will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.