• Partner with Sales, Client Success, Marketing, and Legal teams • Implement processes to streamline revenue acquisition • Set up and maintain systems to collect and interpret sales data • Improve workflows using performance metrics • Maintain components of the revenue process such as Market Sizing and Lead Generation • Optimize customer and employee data processes and reports • Run SQL data queries

• Build and run the operational backbone of Infisical's GTM organization • Administer and integrate the full GTM tech stack (HubSpot, Salesforce, Gong, Clay, etc.) • Build dashboards and establish the analytical foundation connecting marketing metrics through pipeline, conversion, and revenue outcomes • Consult on forecasting, territory design, quota setting, and segmentation to support rapid go-to-market expansion • Design and execute onboarding, skill development, and certification programs • Partner with SMEs across sales, marketing, operations, and engineering to produce sales-ready content and maintain a single source of truth for GTM playbooks

Role Description The successful candidate will be aligned with our Finance Operations – Global Accounts Receivable team and will be responsible for accounts receivable, customer queries, and dispute resolution. You will be responsible for Cash Applications, requiring extensive knowledge and ability to perform day-to-day operations while maintaining SLA’s. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of the O2C process, specifically the cash application process involving: - Research and application of unapplied cash - Reconciliation of accounts - Processing emails related to remittance advice from customers As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects. Your core responsibilities will include: - Ensure timely closure of payments with a high degree of accuracy - Respond to customer queries through call and/or email - Research unapplied payments and work with customers (email/call) to identify the root cause and resolve open issues on accounts - Provide growth ideas for process standardization and automation through JDI/Kaizen projects - Perform complex reconciliations on customer payments Qualifications - Excellent written and verbal communication skills with a strong customer service focus - Ability to prioritize, multi-task, and work with minimal supervision - Drive for continuous learning and self-development - Flexibility to change as per the changing requirements of the business - Minimum 2 years experience in O2C domain, preferably cash application or collections - Advanced knowledge of Excel – including working with pivot & formulas - Flexible to work in night shifts Requirements - Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. Preferred Qualifications - 3+ years of finance operations/shared services, accounts payable, account receivable (collections), or general ledger experience Company Description Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Execute end-to-end marketing campaigns in HubSpot (emails, workflows, segmentation, UTMs, tracking and performance monitoring) • Analyze campaign and funnel performance and provide actionable recommendations to improve engagement, conversion, and pipeline quality and campaign ROI • Build and manage HubSpot dashboards to track campaign performance, funnel conversion and campaign ROI • Support, maintain and optimize lead scoring, lifecycle stages, and audience segmentation • Build and maintain targeted campaign lists and audience segments based on Helios’ ICP, using tools such as HubSpot and Apollo • Manage marketing contact volumes, list logic and segmentation to optimize usage to prevent overages • Ensure HubSpot CRM data accuracy, consistency, and hygiene through audits and enrichment • Support account assignments, ownership updates, and seller alignment by keeping records accurate and current • Optimize workflows, automation, and reporting to improve go-to-market efficiency • Leverage AI-enabled tools to identify patterns, surface insights faster, and proactively recommend revenue opportunities and risks • Analyze pipeline, customer, campaign and lifecycle data to identify trends and practical growth opportunities • Deliver insights on pipeline health, forecasting, and revenue performance • Build and maintain dashboards covering pipeline, conversion rates, campaign performance, and key KPIs • Support upsell, cross-sell, and expansion strategies using CRM and customer data • Provide account insights and opportunity analysis to support revenue growth