Role Description As a Lead Field Service Technician for Honeywell, you will play a critical role in delivering high-quality service and support to our customers by: - Evaluating, testing, and maintaining complex combustion systems and equipment. - Utilizing your technical expertise to identify issues and provide exceptional customer service in the field. - Reporting directly to our Field Service Manager and working remotely for our Honeywell facility at various customer locations. - Expecting 70% travel requirements. - Impacting customer satisfaction and operational efficiency by ensuring timely and effective resolution of service requests. - Supporting continuous improvement initiatives. - Maintaining strong relationships with customers and internal teams. Company Description Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our: - Aerospace Technologies - Building Automation - Energy and Sustainability Solutions - Industrial Automation business segments These are powered by our Honeywell Forge software that helps make the world smarter, safer, and more sustainable.

• Install and commission industrial packaging machines and tools at customer locations. • Perform mechanical and electrical repairs and preventive maintenance. • Troubleshoot technical issues and implement effective solutions. • Provide on-site training and support to customers for optimal machine use. • Collaborate with the back office and technical service team for planning, parts, and technical documentation. • Travel occasionally to customer sites in Spain and Italy.

Title: Field Engagement Coordinator Location: Minneapolis, Minnesota Full time Job Description: About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. In this role, you will partner with field leadership in providing support and coordination within the assigned territory, including meeting and conference coordination and developing communications. You will provide day-to-day coordination and support for territory initiatives and project activities to ensure key tasks and deadlines are met. This includes acting as a relationship manager for select advisors and staff in territory to connect with corporate resources and programming. If you are not located close to a physical office, remote work is considered for qualified candidates. This role supports the MA, NH and ME territory and should be located within the Eastern or Central time zones. Key Responsibilities - Advisor and Staff Engagement: Own the primary relationship with identified advisors to drive net flows and client acquisition. Follow-up with additional advisors based on actions from FFVP meetings. Support advisors in enrolling with Coaching Programs and Forums. Responsible for maintaining relationships with new and tenured advisor staff members to enroll in training opportunities and provide firm resources to ensure they are well positioned for development and growth. Utilize one-to-one, one-to-few, and one-to-many tactics. Capture their own activity in SalesForce. May support EAR relationship management as needed. - Event focus: Coordinate territory events (i. e., Town Halls, Workshops, Focus Groups, Forums, etc.) and on-going programs (i.e. advisor recognition). Negotiate venue contracts and reserve space, schedule speakers, manage vendors and participants, and coordinate event logistics including registration and attendee tracking, presentations, and other materials required to support the event. Seek out various wholesaling organizations to organize speakers and obtain sponsorships. Also coordinate track and distribute advisor recognition. - FVP/FRE Partnership: Lead the creation and distribution of the FFVP monthly newsletters for advisors, report generation for meeting prep leveraging tools and technology, triaging email correspondence and creating presentations and meeting preparation. Manage the coordination of various Advisor Engagement Programs for the territory using various systems and tools, including Salesforce, Excel, and CVENT. - Team Approach: Partner with and provide work direction Ameriprise India field coordinator colleague to execute tasks on behalf of FFVP. Provide cross-functional support to ensure optimum advisor experience as needed or other duties as assigned. Required Qualifications - 3+ years of relevant work experience - Associate's degree or equivalent - Ability to travel 10-20% Preferred Qualifications - Strong organizational and prioritization skills and ability to process multiple tasks in a fast-paced environment with minimal supervision - Proficient with standard business hardware and software (including Microsoft Office products) - Ability to grow positive relationships with advisors, staff, field leadership team and colleagues at all organizational levels - Ability to work independently - Ability to handle/maintain private and confidential information in an appropriate manner Remote Work This position is remote. Any expectations for travel or in-person collaboration will be discussed during the hiring process. This position is eligible for remote work in these locations: Eastern or Central Time Zones Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN). Base Pay Salary The estimated base salary for this role is $62,300 - $85,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Business Support & Operations Line of Business AFG Ameriprise Franchise Group Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. 下記が採用しているチ-ムの概要となります Technology Service Management / Employee & Customer Management (TSM/ECM) ServiceNowプラットフォ-ム上で動作するアプリケ-ション層（ITSM等）の問題を解決します。 Javascript,SQL（クエリ）の知識が必要。Javaの知識やアプリケ-ションのデバッグ経験があるとプラス Qualifications Qualifications and technical skills that will lead to success: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 2+ years customer facing technical support experience - Ability to troubleshoot difficult technical issues with ease and complexity - Ability to read basic Java/JavaScript code - Basic knowledge of SQL - Personal commitment to quality and customer service Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.