Role Description Under the direction of the Technical Support Manager, the Technical Support Representative II is responsible for providing payments related technical support services while ensuring superior client experience in all technical aspects involved in payment processing, ensuring customer and partner satisfaction. - Provide first-class customer service/support via telephone, email, chat, and any future channel. - Triage inbound customer communications, monitor priority of tickets assigned to the queue, and process and escalate tickets accordingly. - Maintain an accurate and complete record of all inquiries and problems handled. - Absorb and retain a large quantity of departmental system, policy and procedure knowledge. - Utilize all tools and systems consistently to enhance department knowledge. - Setup/configure and download POS terminals and pin pads, value-added software, and online payment gateways. - Assist Sales partners and merchants in adding equipment and services to merchant accounts. - Assist Sales Partners in POS hardware and software selection based on client needs. - Provide technical support and troubleshooting for setup issues, connection issues (dial-up, TCP/IP, and GPRS), and research processing errors. - Provide clients with guidance and training on the use of POS systems. - Retain and share knowledge gained by supporting peers and delivering side by side training to new hires. - Follow all card brand compliance rules and regulations for the security and integrity of sensitive information. - Handle complex client escalations via telephone, email, chat and any future channel. - Maintain an open mind to continued process improvements and innovation by offering suggestions to increase overall team performance. - Utilize critical thinking by strategically eliminating barriers and offering additional solutions to overcome challenging situations. - Provide comprehensive client support across current and upcoming product lines, including guided training, troubleshooting, system setup, and menu uploads. - Support specialized projects on an as-needed basis to follow through and complete as directed by the leadership team. - Other duties assigned. Qualifications - High school diploma or equivalent. - 2+ years of relevant technical experience. - Proficiency with Microsoft Suite. - Knowledgeable in point-of-sale systems and related peripherals. - Applicable TSYS/Fiserv knowledge. - Experience in call center environments. - Ability to listen to others and communicate effectively. - Ability to clearly communicate technical related directions in verbal and written form. - Possesses strong analytical and research skills with strong attention to detail. - Ability to work autonomously while producing a high output of quality work. - Demonstrates a level of credibility and concern that one is perceived as responsible, reliable, and trustworthy. - Ability to ensure that one's own and others' work and information are complete and accurate. - Ability to carefully prepare for meetings and presentations. - Ability to follow up with others to ensure that agreements and commitments have been fulfilled. - Ability to support, promote, and ensure alignment with the organization's vision and values. - Ability to understand how an organization must change considering internal and external trends and influences. - Ability to focus personal efforts on achieving results consistent with the organization's objectives. Benefits - Competitive Salary, Bonuses and Incentives. - Comprehensive employer sponsored health, vision, and dental insurance programs. - Paid time off, Paid Sick and Paid Holidays. - 401K plan with up to a 3% matching contribution. - Commitment to Career Development and Advancement. - Employee Recognition Programs. - Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more! - Pay Range: $27 to $31/HR. Company Description Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

• Spearhead the pursuit of high-impact, strategic projects across international markets • Identify and qualify major project opportunities in collaboration with regional and global sales teams • Develop pursuit strategies and value propositions tailored to customer and regional nuances • Lead cross-functional teams through the full project lifecycle—from opportunity identification to contract award • Coordinate executive-level engagement and alignment for high-stakes pursuits • Monitor performance metrics and pivot strategies based on market feedback • Develop and implement pricing strategies that balance market share and profitability • Collaborate with Key Account Managers (KAMs) to manage pricing risk across Engineering, Procurement, and Construction (EPC) firms and tank builders globally

Role Description Great opportunity to work with a brand-new delivery program launching in the area. In this position, you will be responsible for recruiting local businesses to join the Hub delivery partner program. You will work alongside a Field Manager and other local contractors to: - Visit prospective businesses door to door in targeted towns (up to 2 hour driving distance) - Present and pitch the new program opportunity to prospective businesses and generate interest to apply - Qualify the prospective businesses and guide through application and vetting process - Track lead activity and manage pipeline in Salesforce - Support Field Manager to plan and host recruitment events in the community (ex: lunch and learns, townhall meetings, coffee chats) - Partner with the Field Manager to work with local influencers such as chambers of commerce and economic development associations - Import excel spreadsheets into Salesforce on a weekly basis This role requires travel (up to two hour driving distance) and has the opportunity to earn commission (up to $200 per partner converted). Qualifications - 1-2 years in sales and/or customer service experiences - Exceptional customer service and communication skills - Field sales is a plus - Prior experience in a role that involved sales and/or negotiation with customers is a plus - Professionalism, enthusiasm to work with others, and high sense of urgency - Attention to detail and ability to solve problems for applicants in the field - Tech savvy (Experience working with multiple systems and technology) - Ability to travel up to 4 hours round trip distance daily Requirements - Intermediate Level - Contract position based out of Los Angeles, CA Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Role Description Responsible for the identification and ongoing development of business opportunities and issues within target markets. - Strategic vision for revenue growth and risk mitigation. - Understand customer and company requirements to the level necessary to generate proposals. - Design business processes and strategies. - Define the methods and analytical techniques that are used for critical business functions on an internal/external basis to support worldwide business development. - Understand the competitive influences affecting the business. - Provide and assist in scenario planning and forecasting in the business product. Qualifications - Regarded as the technical expert in their particular field. - Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function. Requirements - Anticipates business and regulatory issues; recommends product, process or service improvements. - Leads projects with notable risk and complexity; develops the strategy for project execution. - Executes ongoing responsibilities with minimal oversight. - Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions. - Makes a measurable contribution to the Business Unit financial targets while appropriately managing risk exposure. - Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view. Benefits - Salary: $164,000.00 - $225,500.00 - Supportive work culture that encourages learning, development, and career growth. - Commitment to health and wellbeing of employees with programs and support for personal and professional growth. - Comprehensive benefits package, including potential participation in a bonus and stock award program. Company Description Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.