• Responsible for the timely review and submission of medical claims to insurance companies from a wide variety of providers and clinics. • Knowledgeable of all aspects of the financial process from scheduling, billing, and collections. • Review patient bills for accuracy and completeness in a timely manner • Take the initiative to obtain missing information to ensure claims are submitted accurately and timely • Knowledge of insurance rules and guidelines; such as, Medicare and Medicaid • Adhere to billing guidelines, policies, and procedures • Identify the proper party to be billed; such as, insurance company or patient • Complete the entire required billing checklists prior to submission • Perform follow up activities to ensure documentation is gathered in a timely manner • Communicate with clinic personnel and insurance companies • Ensure necessary documentation is included or coordinate with appropriate clinic to update records

Role Description The Senior Deal Desk Specialist governs complex, high-value, and non-standard sales opportunities to ensure they are complete, compliant, and ready to progress through the sales lifecycle. You will be the primary point of coordination between Sales and partners during deal formation, managing approvals, dependencies, and timelines. In addition to deal execution, the Senior Deal Desk Specialist identifies opportunities to improve deal governance, reduce friction, and promote scale through process improvement and automation. Responsibilities - Conduct intake of complex sales opportunities to ensure completeness and readiness for review - Collect, review, and validate supporting artifacts, including related agreements, previously approved pricing, and prior compliance or vetting reviews - Manage collaboration with cross-functional stakeholders, including Contracts/Legal, Pricing, Compliance, Vetting, and Billing - Act as the primary liaison between Sales and internal partners during deal structuring and approval - Support Sales with follow-up items required to advance opportunities through approval workflows - Track deal progress and dependencies, holding stakeholders accountable to timelines and SLAs - Ensure all required approvals are secured, documented, and properly recorded before opportunities progress through sales stages and execution - Identify recurring issues, bottlenecks, and quality gaps in deal execution. Recommend process improvements and opportunities for automation You will report to Experian's Senior Sales Operations Manager. Qualifications - 7+ years experience supporting complex B2B sales processes and/or deal governance - High judgment, attention to detail, and ability to operate in ambiguity - Ability to work independently with minimal supervision and as part of a team - Experience with CRM systems (Salesforce preferred) - Experience identifying and driving process improvement projects Benefits - Great compensation package and bonus plan - Core benefits including full medical, dental, vision, and matching 401K - Flexible work environment, ability to work fully remote, hybrid or in-office - Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

• Under direct supervision, this position is responsible for ambulatory application(s)/module(s) of Epic. • Collaborate with and provide tier-one support to their team and/or counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. • Effectively manage competing and changing priorities. • Serves as project lead for key initiatives, including performing project management duties, as assigned. • Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. • Interacts professionally with leadership, faculty, staff, and vendors.

• Supervises daily operations of SSC collections team. • Assists the AR Manager in implementing and monitoring departmental policies and procedures including QA assessments on staff. • Assists training team in developing training programs and materials for staff. • Works with manager to draft team evaluations as well as participate in drafting and delivering disciplinary actions. • Keeps informed on all current applicable third-party payer regulations, requirements, and state laws and guidelines. • Informs management and other staff members of changes and keeps documentation current and accessible. • Identifies any payer trends and resolves or escalates as appropriate. • Supervises the effort to successfully reduce days in A/R and meets productivity goals.