Solving for safer
Federal Solution Architect - Emergency Call Handling
Location
United States
Posted
11 days ago
Salary
$110K - $120K / year
Seniority
Mid Level
Job Description
Federal Solution Architect - Emergency Call Handling
Motorola Solutions
Role Description As the Emergency Call Handling (ECH) Federal Solution Architect, you will serve as the Design Authority for complex ECH system implementations, ensuring technical integrity and operational excellence across all project phases. You will be accountable for the detailed operational design of the system, encompassing everything from equipment selection and call flow architecture to network configuration. This role is critical in integrating a comprehensive suite of products, including applications, directory services, IP/telephony networking, security solutions, servers, and storage across diverse hardware and virtualization platforms. You will collaborate closely with Project Managers, Sales Engineers, Channel Partners, and customers, providing expert consultation and strategic guidance to enable high-quality Emergency Call Handling deployments. Responsibilities - Serve as the primary Design Authority, ensuring the overall technical integrity and stability of the deployed ECH solution. - Lead detailed Operational Call Flow Design meetings with project teams and customers, both on-site and remotely. - Conduct detailed Call Flow design based on customer requirements, assessing benefits and risks of proposed solutions. - Develop and manage critical project documentation, including the Detailed Post Sales Design document (VESTA). - Gather and validate all technical requirements essential for successful project deployment. - Perform site walks (remote or onsite) to confirm solution requirements and evaluate the installation environment. - Collaborate with the Project Manager and customer to coordinate necessary meetings and resources. - Support the System Staging team. - Participate in, approve, and execute Methods of Procedure (MOPs). - Ensure the successful cutover and final deployment of Motorola ECH solutions. - Collaborate with technical support and product teams to analyze and resolve system defects during deployment and maintenance phases. - Provide collaboration and technical oversight for all other resources supporting the project. - Provide technical support and mentorship to junior team members. - Proactively maintain and enhance subject matter expertise across the ECH portfolio. Qualifications - Expertise in the deployment and integration of complex IP and TDM telephony products and systems. - Expert knowledge of PBX and telco analog, digital, and SIP-based technologies. - Strong expertise in TCP/IP networking, including working knowledge of IP subnetting, switching, and routing. - Ability to manage the implementation and integration of digital voice and data communication networks. - Familiarity with security frameworks and processes, including NIST/DoD RMF, NIST 800-53, FedRAMP, and the Plan of Action and Milestones (POAM) process. - Proven experience leading complex projects as a consultative representative. - Exceptional communication skills, with the ability to translate complex designs and technologies for a non-technical audience. - Ability to work collaboratively and effectively communicate with cross-functional regional management, peers, and senior stakeholders, including the customer. - Demonstrated critical thinking and problem-solving skills to navigate difficult or emotional customer situations. - Previous experience in Public Safety Applications (PSAP environment), including deployment, integration, implementation, or operations/administration preferred. - Deep proficiency with the VESTA 9-1-1 Call Handling Suite preferred. - Familiarity with Cisco networking hardware, including basic setup and troubleshooting of routers and switches preferred. - Familiarity with Land Mobile Radio (LMR) systems preferred. Requirements - 5+ years of technical or engineering experience. - Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. - Must be able to obtain background clearance as required by government customer. - Travel Requirements: 50-75%. - Relocation Provided: None. - Position Type: Experienced. - Referral Payment Plan: Yes. Benefits - Incentive Bonus Plans. - Medical, Dental, Vision benefits. - 401K with Company Match. - 10 Paid Holidays. - Generous Paid Time Off Packages. - Employee Stock Purchase Plan. - Paid Parental & Family Leave. - and more!
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Role Description We are looking for a highly skilled Solution Architect to design and deliver robust, scalable, and secure software solutions using Java technologies. This role plays a key part in bridging business requirements with technical implementation while ensuring alignment with enterprise architecture standards and best practices. Key Responsibilities - Architecture Design - Design end-to-end architecture for enterprise-grade applications. - Translate business requirements into scalable technical solutions. - Produce architecture deliverables (HLDs, LLDs, diagrams, specifications). - Ensure alignment with enterprise architecture guidelines. - Technical Leadership - Provide technical direction and mentorship to development teams. - Define and enforce coding standards and best practices. - Conduct design and code reviews. - Evaluate and recommend tools, frameworks, and technologies. - Application Development - Guide development using Java and related frameworks. - Ensure modular, reusable, and maintainable code. - Promote best practices in microservices and distributed systems. - Integration & APIs - Design and implement RESTful and/or SOAP-based services. - Define API standards and integration patterns. - Oversee communication across systems. - Security & Compliance - Apply secure design principles (authentication, authorization, encryption). - Ensure compliance with security standards and regulations. - Performance & Optimization - Define and monitor performance metrics. - Identify bottlenecks and optimize system performance. - Collaboration - Work closely with stakeholders, product owners, and engineering teams. - Collaborate with DevOps teams on CI/CD and deployment strategies. Qualifications - Strong proficiency in Java (Java 17+). - Experience with Spring or similar frameworks. - Solid understanding of OOP and design patterns. - Experience with REST APIs and API design. - Knowledge of SQL and/or NoSQL databases. - Proven experience designing scalable, distributed systems. - Strong understanding of microservices architecture. - Familiarity with integration patterns. - Experience with Git or similar version control systems. - Experience with CI/CD pipelines. - Experience with Docker or similar containerization tools. Education - Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
• Lead the design and evolution of large-scale microservices ecosystems built on modern container platforms and cloud-native technology stacks • Define microservices architecture standards, service boundaries, and decomposition strategies aligned with domain-driven design principles • Lead the modernization of legacy monoliths into well-bounded, independently deployable services with clear ownership • Design service communication patterns leveraging REST, gRPC, asynchronous messaging, and event streaming as appropriate • Establish API contracts, schema governance, and versioning strategies that enable safe evolution of services over time • Architect resilient distributed systems incorporating circuit breakers, retries, bulkheads, and graceful degradation patterns • Define data ownership models, transactional boundaries, and patterns such as outbox, saga, and CQRS where appropriate • Lead the design of platform capabilities including service mesh, API gateway, identity propagation, and shared observability • Drive performance engineering, capacity planning, and scalability analysis across critical service domains • Establish CI/CD, testing, and deployment standards optimized for high-frequency, low-risk service releases • Define observability standards including structured logging, distributed tracing, and SLO-driven monitoring • Collaborate with security teams to ensure zero-trust principles, secrets management, and runtime protection are embedded • Mentor engineers and tech leads on microservices best practices and anti-pattern avoidance • Lead architecture reviews and provide guidance on service design proposals across multiple teams • Continuously evaluate emerging cloud-native technologies for adoption based on maturity and strategic fit.
CPQ Architect and Technical Consultant
HPEHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
Role Description This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Job Family Definition: - Provides consulting to businesses, functions, and geographies that utilize IT services. - Drives effective business engagement for IT. - Understands specific goals and needs of the business, function, or geography. - Develops and maintains relationships with appropriate members of the organization. - Aligns business, function, and geography requirements with IT plans and priorities. - Facilitates involvement in IT projects to identify requirements, gather feedback, and finalize scope. - Identifies opportunities for IT to leverage solutions across organizations. - Establishes effective processes for managing relationships on an ongoing basis. - Communicates IT standards and new IT solutions, processes, and policies. - Connects business/function/geography “customers” with appropriate IT technical resources. Management Level Definition: - Unique mastery and recognized authority on relevant subject matter knowledge. - Contributes to the development of innovative principles and ideas. - Successfully operates in the most complex disciplines. - Provides highly innovative solutions. - Leads large, cross-division functional teams or projects. - May participate in cross-division, multi-function teams. - Provides mentoring and guidance to lower level employees. - Routinely exercises independent judgment in developing methods, techniques, and criteria. - Develops strategy and sets functional policy and direction. - Acts as a functional manager within area of expertise. Responsibilities - Design scalable, enterprise-grade architectures for end-to-end Configure, Price, Quote and Ecommerce (B2B and B2C) use cases. - Define and implement complex pricing models, including bundled structures, tiered discounting, and pricing logic shopping. - Define integration patterns between the pricing engine and upstream and downstream systems, including ERP and CRM. - Partner with operations, commercial/sales, and other functional and technical teams to translate complex business requirements into clear, technical specifications and designs. - Engage in strategic business planning where there is IT impact; influence overall business strategies. - Communicate strategic IT decisions and plans to achieve alignment at the top level of the business. - Represent the needs of the business during the IT priority-setting process. - Identify leverage opportunities where IT can provide cost-effective, standard solutions. - Actively participate in IT projects to ensure business, function, and geography "customers" are included appropriately. - Promote best practices found in working with one business/function/geography to others. - Identify the need for new IT processes and drive the development and implementation of those. Qualifications - Bachelor's degree or equivalent experience and a minimum of 12 years of related experience, or a Master's degree and a minimum of 10 years experience. - Experience and expertise in defining technical architecture and designs to support various pricing strategies. - Experience working with dynamic pricing and offer management software (e.g., PROS). Requirements - Deep knowledge of leading CPQ platforms and/or custom CPQ implementations. - Advanced understanding of price books, attribute-based pricing, and complex approval threshold logic. - Experience with APIs, middleware, and data exchange formats. - Exceptional written and verbal skills. - Deep business experience at domain level. - Strong relationship management skills. - Excellent project management and process development skills. Benefits - Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing. - Personal & Professional Development: Programs catered to helping you reach career goals. - Unconditional Inclusion: Flexibility to manage work and personal needs; celebrating individual uniqueness.
• Develop the overall application architecture, including the design and implementation of new systems and the evolution of existing systems. • Provide technical leadership to development teams, including guidance on design and development best practices. • Ensure alignment of application systems with LADOTD overall technology strategy and business goals. • Collaborate with LADOTD stakeholders, project managers, and other IT teams to define and prioritize application requirements. • Research and evaluate new technologies and industry trends to identify opportunities for innovation and improvement. • Mentor and train development teams on new technologies and best practices.
