Role Description The Curvature Account Manager will focus on generating leads, building and maintaining relationships with existing customers, representing Curvature hardware and providing support to close sales. They will strategically identify and proactively engage in business and sales opportunities to achieve identified sales related objectives while supporting Curvature promotions and campaigns. We are looking for an ambitious self-starter to be part of a fast-growing company that rewards employees that work by our shared values of service, speed, quality, integrity, and accountability to support our mission to be the most trusted source of new and preowned server, storage, and network hardware. - Prospect, identify and build relationships with potential new clients and key decision makers - Manage and engage existing clients to drive business growth - Is a “closer”, demonstrating the ability to use creativity, independent judgment, selling skills, and discretion to close transactions within company pricing and other guidelines - Manage sales process through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning - Develop annual sales plan for presentation to and approval by Sales Manager - Consult with clients and prepare proposals and quotes based on their needs - Maintain knowledge of the market and competitors - Keep up-to-date knowledge of Curvature products, technology and provide detailed advice and information to customers - Build strong relationships with customers, vendors, partners and colleagues - Provide efficient, friendly and proactive customer service - Analyze multiple market factors to anticipate/identify customer problems/needs and recommend appropriate solutions - Continually look for ways to improve response times and quality of information - Track all sales activity in the pipeline management tools - Utilize strategic probing to identify, evaluate, and communicate/recommend or discuss alternative products or adjustments to the requirements - Effectively balance demands from multiple stakeholders and short-term and long-term priorities - Clearly and effectively articulate compelling value propositions and solutions for Curvature’s products to meet client requirements - Effectively demonstrate value proposition in person, on conference calls or using screen share technology - Other Duties as assigned Qualifications - 2+ years - inside sales - Proven ability to achieve sales quotas - Ability to independently manage account book and plan to meet or exceed sales quotas - Demonstrated goal attainment track record over plan year Requirements - Demonstrated new business sales expertise with proven results - Experience in IT industry specifically in sales and/or contract management - Independent and self-motivated with the ability to work remotely and independently while achieving results - Demonstrated experience with Customer Relationship Management (CRM) and order management systems such as SalesForce and Oracle - Excellent written and verbal communication skills with the ability to build customer relationships - Ability to work and promote a positive team environment - Results-oriented individual with the ability to multi-task and remain calm in a fast-paced environment - Ability to respond to rapid change, perform duties with accuracy and with a strong degree of urgency - Excellent organizational skills and the ability to solve problems and meet deadlines Education - Bachelor’s Degree in a related field such as Business, Marketing, Finance or IT Travel - <5%

• Understand the unique needs and goals of each client • Monitor and analyse client account performance and ensure issues are addressed proactively • Identify opportunities for upselling additional services or features • Act as the primary point of contact for client issues or concerns • Maintain oversight of client Zendesk tickets and escalate as necessary • Coordinate with internal teams to resolve client issues promptly and effectively • Develop and execute annual client success plans aligned to business objectives • Assist with contract renewals and negotiations to drive retention and satisfaction • Use data analytics to assess performance and recommend improvements • Report regularly on KPIs and client health metrics • Advocate for clients internally to influence improvements in products and services • Collaborate with global Account Managers to ensure consistency in client experience • Maintain accurate records of client communications, billing, and contractual obligations • Provide clients with resources and training to maximise service value • Communicate regularly with clients via calls, emails, and on-site visits where applicable

• You act as the link between customers, partners and TKD • Promote and commercialize TKD solution products in cooperation with mobile network providers for new and existing customers • Serve as the expert responsible for device lifecycle projects • Prepare analyses and define measures to achieve your sales targets • Prepare proposals and manage newly won projects

• Achieve and exceed assigned sales quotas across a portfolio of sponsor accounts and providing seamless end-to-end delivery across events • Deliver accurate sales forecasting and maintain daily CRM updates • Build strong relationships with sponsors to understand their business goals and sponsorship needs • Support sponsor G2M strategies through event and experiential opportunities • Manage client and sponsor communications, sharing sales materials, prospectus information, opportunities, and benefits • Work closely with colleagues to create additional custom and commercially valuable sponsorship experiences • Become a trusted 'voice of the sponsor,' helping event and client teams adopt a sponsor-first mindset that improves attendee experiences • Lead and support project teams, providing day-to-day guidance where appropriate