Your role at DynatraceSenior Manager, Solutions Engineering We are looking for a Senior Manager, Solutions Engineering to direct the efforts of Solutions Engineering teams while driving measurable business outcomes—especially top-line expansion revenue within our current customer base. This leader will partner closely with Sales, Marketing, Customer Success/Customer Care, and other stakeholders to identify customer upgrades, design solutions that promote Dynatrace products and services, and deliver world-class technical and commercial outcomes. The Dynatrace Solutions Engineering organization champions our strategic direction and vision, while promoting and advocating new product direction to and on behalf of our customers. Solutions Engineering is both a trusted advisor and solution consultant, helping customers realize value through modern observability, automation, and security. The successful candidate brings a strong track record of building and developing high-performing technical presales organizations, leading Solution Engineers, scaling programs and processes, and engaging credibly with senior customer stakeholders. You will combine business acumen, technical depth, and hands-on leadership to help customers accelerate cloud adoption, digital transformation, and enterprise agility—while expanding Dynatrace value across the account base. Are you ready to be part of this extraordinary story and make a personal impact—helping the world deliver perfect software and delightful digital experiences, radically automate operations, and accelerate innovation with confidence? What will help you succeedRequired - 11+ years of technical pre-sales / Solutions Engineering experience, with 4+ years of people management experience. - Strong track record of working in a customer-facing environment and driving initiatives to improve customer satisfaction and outcomes. - Proven ability to drive expansion outcomes (upsell/cross-sell), build strategic account influence, and partner effectively with Sales leadership. - Excellent communication, organizational, critical thinking, and analytical skills. - Excellent presentation skills in small, large, and executive-level settings. - Experience working for a SaaS vendor. - Ability for regular travel across the assigned region (as applicable). - Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience. Technical Background (Preferred/Strongly Desired) - Knowledge of modern architectures and methods (e.g., Kubernetes, CI/CD, cloud-native patterns). - Experience with public cloud providers (AWS, Azure, Google Cloud). - Experience in Application Performance Management (APM), observability, and monitoring. - Development experience in one or more of: Java, .NET, C/C++, Python, Node.js, PHP. - Understanding of network and system management solutions. - Understanding of IT Service Management (ITSM) practices and solutions. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards

• Manage client implementations of Experian Health Solutions, overseeing the process from initial kick-off through successful transition and handoff • Participate in end-to-end implementation activities • Develop an understanding of Experian Health's product suite and apply best‑practice workflows • Facilitate requirements gathering, workflow mapping, configuration reviews, and user acceptance testing • Provide guidance on change management and process optimization • Collect and analyze revenue cycle metrics to demonstrate the value and performance of deployed solutions • Recommend workflow improvements and best practices • Map existing processes and design optimized future-state workflows

Do you enjoy creating innovative and strategic solutions to solve complex problems? Would the opportunity to provide technical consulting services to our customers excite you? Join our Professional Services team! This team supports some of the world's major organizations in successfully integrating their websites on our platform. As an integrated team, we deliver services to architects with optimum solutions for customers' unique requirements. Partner with the best Work with Akamai's customers to design and implement solutions maximizing ROI, reducing risk, and optimizing business initiatives. You will collaborate to solve complex infrastructure and application performance challenges aligned with our customers' business strategy. As a Solutions Architect II, you will be responsible for: - Owning the design, architecture, testing, and go-live technical aspects to ensure web, media, and security solutions. - Being a proactive technical consultant and trusted advisor for our customers, delivering value with every engagement. - Analyzing customer traffic and implementing Akamai security/delivery/compute solutions to address customers' security/delivery/compute needs - Delivering coaching and training to customers to ensure the value and usability of our products. - Partnering with cross-functional teams to resolve issues that arise during customer implementations. - Leveraging Akamai tooling for technical implementation, automation, and enabling the use of APIs Do what you love To be successful in this role, you will: - Have a Bachelor's degree, with 5+ years of experience in web applications, internet fundamentals, DNS, routing, and communication protocols. - Demonstrate knowledge of the common OWASP top 10 and how they relate to internet service compromise or attacks. - Be familiar with scripting languages such as Python/PERL/JavaScript and JavaScript, and the overall DevOps framework & web development languages. - Be proficient in one or more web development languages, methodologies, or architectures. - Have exposure to Cloud infrastructure (AWS, GCP, Azure). - Show expertise in a technical client-facing role, aiming to provide consulting services and resolve complex challenges through creative solutions. - Display communication and presentation skills that allow you to articulate highly technical information concisely. Build your career at Akamai Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as LinkedIn Learning, all to help you expand your knowledge and experience here. Learn more Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

• Partner with Sales Directors as the technical subject-matter expert across the Flashpoint product and services portfolio. • Run and tailor Flashpoint Ignite demos for partner and end-customer audiences. • Solve complex problems for Cyber and Physical Security teams inside Fortune 500 organizations. • Translate between partners, engineering, intel, and collections teams to ensure customer needs are met. • Contribute to deal strategy and pipeline development.