Role Description Tilt is looking for a Technical Account Manager to join our team and help us scale our business by ensuring we turn every customer into a raving fan. The Leave Support Team Manager is responsible for leading and developing a pod of Leave Specialists (LSs), ensuring the team delivers high-quality, empathetic leave administration while achieving operational performance goals and service standards. This role serves as the bridge between strategic leadership and daily execution, helping drive consistency, accountability, team development, and customer experience excellence across the Leave Success organization. The ideal candidate is an empathetic and adaptable leader who thrives in a fast-paced environment, enjoys developing people, and is passionate about delivering exceptional customer experiences. Day-to-day Responsibilities - Team Leadership & Development - Directly supervise and support a pod of Leave Specialists - Conduct regular 1:1 meetings focused on coaching, development, feedback, and career growth - Create an environment where team members feel supported, empowered, and accountable - Support onboarding and ramp plans for new hires and contractors - Lead through change while maintaining strong team morale and engagement - Coordinate coverage plans for team member leave, PTO, and return-to-office schedules - Operational Excellence - Own pod performance against operational SLAs, quality standards, and customer satisfaction metrics - Ensure leave work, communications, and escalations are distributed appropriately across the team - Monitor workload balancing and leave caseload distribution - Reinforce adherence to SOPs, workflows, and compliance standards - Support stabilization efforts for escalated customer situations and complex leave cases - Partner cross-functionally with Customer Success, Operations, Implementation Product, and Compliance teams to improve processes and customer outcomes - Training & Enablement - Reinforce training programs and ensure team adoption of new product features and workflows - Identify knowledge gaps and provide feedback to improve future training curriculum - Support ongoing education related to leave laws, compliance updates, and operational processes - Draft and maintain internal process documentation and operational resources - Customer Experience & Continuous Improvement - Serve as an escalation point for leave-related customer concerns - Help drive operational improvements that enhance the employee and customer experience - Advocate for tooling and workflow enhancements by channeling team feedback through established product prioritization processes - Encourage thoughtful and responsible use of AI tools to improve communication quality and efficiency Success Metrics - Team SLA adherence and operational performance - Leave quality audit accuracy - Customer satisfaction and employee experience scores - Team engagement and retention - Successful onboarding and ramping of new team members - Adoption of new tools, workflows, and product enhancements Qualifications - Experience leading customer-facing operational and/or support teams - Strong coaching and people development skills - Exceptional communication and conflict resolution abilities - Ability to navigate ambiguity and adapt quickly in evolving environments - Strong organizational and prioritization skills - Comfort managing escalations and balancing operational demands - Experience working cross-functionally with Customer Success, Operations, Product, Implementation, or Compliance teams - Empathy, emotional intelligence, and a customer-first mindset - Experience in leave management, HR technology, benefits administration, or related fields preferred Virtues/Competencies - Health & Family First - You balance work and personal life effectively - You get things done at a pace consistent with the business needs - You show up and are reliable - You encourage others to put their health and family first - Autonomy + Team. Always - You are highly organized and can manage multiple priorities and deadlines at once - You are focused on scale and building - you understand that pace is equally as important as quality - Be Curious - When you don’t have all of the answers, you dig in and ask questions - You don’t let negative assumptions drive your actions and instead assume positive intent and find truth - You are intentional in discovering the paths of self development Tilt has to offer and seek out opportunities to engage in professional growth - Love Our Customers - You show empathy and compassion; you strive to meet people where they are to offer maximum support - Fearlessly Flexible - You go with the flow and deal with (lots) of ambiguity - You’re not afraid to work without clear direction Benefits - The projected annual salary range is $82K-86K USD plus stock options (ISOs) - Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents - 401k + match (100% match on the first 3%, 50% match on the next 2%) - $50 monthly to spend on “What Matters Most” - Responsible Time Off - take what you need, when you need it! Remote Work & Flexibility We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Equal Opportunity Employer We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person’s merit and qualifications related to their professional competence.

Role Description The Manager, Transactional Finance will lead the day-to-day management, optimization, and control of Accounts Payable (AP) and Accounts Receivable (AR) activities across Compass Pathways' UK and US operations. This role plays a key part in ensuring accurate, timely, and compliant transaction processing, while supporting strong working capital discipline and scalable finance operations in a growing international biotech company. Working closely with the wider Finance team and cross-functional stakeholders, you will combine hands-on operational ownership with process improvement, controls, and team development in line with Compass' culture and values. Location: Remote (East Coast, USA) or hybrid (NYC/NJ office or London). Reports to: Director, Financial Controller. Responsibilities - Lead the end-to-end Accounts Payable and Accounts Receivable processes across the business, ensuring transactions are processed accurately, efficiently, and in line with agreed timelines. - Oversee supplier onboarding, CLM to ERP reconciliations, 3PL management, invoice processing, payment runs, and employee expense reimbursement workflows. - Ensure compliance with US and UK laws and regulations surrounding vendors and customers, with specific reference to DCSCA and Sunshine Act Reporting. - Manage customer invoicing, cash application, collections, and the resolution of overdue balances across UK and US operations. - Own AP and AR close activities, including aging reviews, balance sheet reconciliations, and investigation of outstanding items. - Partner with budget owners and stakeholders to resolve supplier queries, payment issues, customer account matters, and process gaps in a timely manner. - Maintain and continuously improve Purchase to Pay and Order to Cash controls, including Delegation of Authority governance. - Drive process improvements and automation opportunities across transactional finance, leveraging systems such as NetSuite, Concur, Workday Adaptive, and Workiva where relevant. - Build, coach, and develop AP and AR capability as the organization grows, supporting scalable processes in a fast-moving, regulated environment. - Contribute to broader finance initiatives including systems enhancement, process harmonization, policy development, and ad hoc analysis as required. Qualifications - Proven experience in Accounts Payable and Accounts Receivable within a multi-entity or international Biotech. - Strong understanding of transactional finance processes, controls and reconciliations. - Experience supporting month-end close and balance sheet accounts. - Confident managing invoice queries, payment issues and customer account matters. - Experience with supplier onboarding, collections and cash application. - Demonstrated ability to improve processes and support automation initiatives. - Strong stakeholder management and communication skills. - Experience managing or mentoring team members is a plus. - Exposure to NetSuite, Concur, or Workiva is advantageous. - Experience in a fast-paced, regulated, or high growth environment is preferred. - Committed to Compass’s ethos and values. Benefits - Base salary range: $120,000 — $155,000 USD. - Individual total compensation may vary based on qualifications, skill level, competencies, and work location. - Eligible for additional discretionary bonuses and equity. Equal opportunities - We are committed to building a workplace where everyone’s wellbeing matters. - Reasonable accommodation during the interview process is available. - We do not discriminate based on race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. Sponsorship Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy All data is confidential and protected by all legal and data privacy requirements. Please see our recruitment Privacy Notice to learn more about how we process personal data.

• Support the implementation of maternal and infant health programs and initiatives • Manage specific projects and initiatives aligned with March of Dimes mission priorities and the state strategy • Work with community partners and the Director to support identification of priority populations and program opportunities • Coordinate with the Director on program activities, timelines, and deliverables to ensure successful implementation • Provide program updates, reports, and impact stories that highlight community outcomes and progress • Build and maintain relationships with community partners, maternal and child health organizations, healthcare providers, and other stakeholders • Support the recruitment and engagement of volunteers and partners

Role Description Lead, mentor, and grow a team of ETL engineers and data delivery specialists. Oversee workload management, performance reviews, and career development plans. Foster a culture of ownership, accountability, and continuous improvement. - Establish and enforce best practices in coding, testing, documentation, and operational excellence. - Guide the design and delivery of scalable, automated ETL processes that ensure reliable access to critical data. - Oversee integration of data from multiple sources into the enterprise data warehouse. - Ensure processes are optimized for performance, reliability, and scalability to meet future growth. - Implement monitoring, validation, and proactive checks to ensure high data quality and uptime. - Partner with infrastructure and operations teams to align on standards for compliance, governance, and security. - Collaborate with business leaders to define and prioritize key metrics aligned to strategic objectives. - Translate business requirements into clear, standardized KPI definitions and ensure consistent usage across dashboards and reports. - Ensure metric design and delivery follow governance standards, creating a single source of truth. - Validate KPI outputs with BI and analytics teams to ensure accuracy and usability. - Drive adoption of metrics by communicating their value and providing clear documentation. - Serve as a strategic partner to cross-functional teams including Finance, Sales, Marketing, Operations, and Compliance. - Provide updates, communicate risks, and manage stakeholder expectations on data delivery projects. - Anticipate business needs and recommend improvements in data delivery frameworks and metrics strategy. - Oversee day-to-day data delivery operations, troubleshooting issues and maintaining SLAs. - Identify opportunities to increase automation, reduce manual intervention, and scale pipeline reliability. - Drive continuous improvement initiatives for cost efficiency, speed, and delivery quality. Travel required 12% of the time to company headquarters. Position is 100% remote and reports to HQ in Lehi, UT. Salary: $147,500 - $185,000 per year. Qualifications - Bachelor’s degree or U.S. equivalent in Information Technology, Computer Science, Computer Engineering, Computer Information Systems, or a related field, plus 5 years of professional experience as a Data Analyst, Software Developer, or any occupation/position/job title performing data engineering and ETL development. - In lieu of a Bachelor’s degree plus 5 years of experience, the employer will accept 3 years of post-secondary studies in Information Technology, Computer Science, Computer Engineering, Computer Information Systems, or related field, plus 6 years of professional experience as a Data Analyst, Software Developer, or any occupation/position/job title performing data engineering and ETL development. Requirements - 5 years of professional experience leading and managing high-performing data delivery or engineering team. - 5 years of professional experience architecting, developing, and scaling complex data pipelines and enterprise-grade data warehouse solutions including performance optimization, fault tolerance, and cost efficiency. - 5 years of professional experience working with both relational and non-relational databases including advanced SQL proficiency and the application of rigorous data validation and quality assurance practices. - 5 years of professional experience implementing and maintaining version control strategies in Linux-based environments including Git workflows, infrastructure automation, and CI/CD pipelines. - 5 years of professional experience designing, validating, and governing critical business KPIs and metrics including data accuracy, stakeholder alignment, and metric lifecycle management. - 5 years of professional experience designing and deploying automation solutions to enhance pipeline reliability, monitoring, and alerting, using industry-standard tools and best practices. - 5 years of professional experience collaborating with technical teams and non-technical business stakeholders translating complex data requirements into actionable solutions and insights. - 5 years of professional experience operating within cloud-based data ecosystems including AWS, Azure, and GCP. - 5 years of professional experience leveraging modern ETL/ELT frameworks and orchestration tools (including Airflow, dbt, and Prefect) to design and implement scalable, maintainable, and observable data workflows in complex, production-grade environments. Benefits - DigiCert offers a competitive benefits package for all of our full-time employees. Company Description DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents.