• Provide technical assistance and guidance during the pre-sales & post-sales process by identifying customers' technical requirements, developing solutions, and addressing any technical concerns. • Assist the customer success and technical support team in handling general support tickets and online chat sessions. • Collaborate with sales teams to design and propose comprehensive networking solutions that meet customer needs and align with company offerings. • Conduct product demonstrations and presentations to showcase the features and benefits of networking solutions to prospective customers. • Create customized demonstrations with integrations that meet the prospect’s use case. • Assist in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) by providing detailed and accurate technical information. • Engage with customers to understand their business objectives and technical requirements, providing insights on how our solutions can address their specific challenges. • Assist the Customer Success team with regular briefings for key customers to demonstrate product value, increase feature adoption, and provide information on upcoming releases. • Contribute to the product video collection on YouTube by making short configuration and use case videos. • Provide training and support to internal sales teams and external channel partners on networking products and technologies to enhance their technical knowledge and sales effectiveness. • Stay updated on the latest networking technologies, industry trends, and competitor products to provide informed recommendations to customers and sales teams. • Gather customer feedback and provide input to the product management and development teams to improve product offerings and address market demands.

Role Description A South China sales engineer required to cover high growth market in China. Primary responsibility to manage the assigned customer base to increase sales in the local marketplace, and provide sales and technical assistance. - Sells assigned product lines to targeted customers in a targeted Market Area. - Optimize sales volume, product mix, and profit margin. - Drive increase in sales in marketplace. - Manage all aspects of the customer relationship, providing sales and technical assistance with distributors, customers, end users, and specifiers. - Develop proven record of achieving sales objectives. - Collect, analyze, and utilize market intelligence regarding competitive products, customer needs, preferences, and buying habits. - Perform under regular supervision of more senior sales members with minimal discretion of work interpretation. - Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. - Focus sales efforts by studying existing and potential volume of dealers. - Keep management informed by submitting activity and results reports, such as visit reports, weekly work plans, and monthly and annual analysis. - Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc. - Recommend changes in products, service, and policy by evaluating results and competitive developments. - Resolve customer complaints; develop solutions; prepare reports; make recommendations to management. - Maintain professional and technical knowledge by customer application. - Provide historical records by maintaining records on area and customer sales. - Contribute to team effort by accomplishing related results as needed. - Other works as assigned by leader. Qualifications - Bachelor degree or above, preferably in electrical. - 5+ years sales or relevant technical experience; technical background is preferred. - Good knowledge of electrical products, protection, and application. - Fluent English writing. - Good command of computer skills (Microsoft Word, Excel, PowerPoint, etc.). - Good interpersonal and negotiation skills. - Aggressive and ready for tough challenges from customers; resourceful in resolving issues. - Willing to travel.

• Own the Technical Relationship • Consultative Approach • Custom Demos • Event Support • Sales Partnership • PoC Mastery • RFP Leadership

Role Description The Technical Pre-Sales Engineer is a tech-savvy professional focused on technical presales support of Precisely software products. This individual will work in the field to help sales teams with new customer opportunities, translate customer technical requirements to a Precisely solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept. This individual will be comfortable working in a result-driven, highly motivated sales team and has great time management and organization skills. There will be significant opportunity to influence product design and positioning, with an ideal candidate being a thoughtful and persuasive contributor. - Participate in all aspects of the sales process to interpret and address client requirements with an innovative and collaborative mindset. - Perform technical and business value discovery with customers from all verticals (primarily financial service institutions) to identify pain points and possible solutions. - Present the value of the Precisely solution to clients in various stages of the sales cycle in the form of custom demos, workshops, proof of concepts/value, pilot projects, assisted trials, etc. - Work across a modern tech stack in environments like Databricks, Snowflake, AWS, Azure, and GCP to build custom Precisely solutions – while leveraging Precisely offerings (APIs, SDKs, MCPs, and Agents, etc.). - Deliver end-to-end solutions that extend beyond individual products, acting as trusted advisors on cloud modernization and AI-driven initiatives. - Be a Precisely brand ambassador at trade shows, conferences, and other marketing events. Qualifications - Bachelors in computer science, Information Technology or other relevant Engineering/technical branch of academics. - 2+ years of experience in any of the following functions: presales, product management, professional services, engineering, technical support, or technical account management. - 2+ years of experience developing solutions using Scala, Python, JAVA, Spark frameworks in environments like Databricks. - Proven relationship management experience, with the ability to communicate with, present to, and influence both technical and operational stakeholders including the C-Suite. - Demonstrable experience with Generative AI and MCP Servers. - Hands-on experience with Cloud Environments and Cloud Native Infrastructure (e.g., AWS & EKS). - Demonstrable experience with SAAS architecture and Cloud Computing. - Experience with Data Enrichment, Location Intelligence, Data Quality, Data Governance, Data Integration, and/or MDM solutions would be a plus. Requirements - Travel is required: Yes – Approximately 30%. Benefits - 100% remote position anywhere in the US. - Employee career development is advocated, and requests to pursue internal employment opportunities are encouraged. - Open communication regarding career advancement promotes a positive working environment.