Job Closed
This listing is no longer active.
UPMC is an Equal Opportunity Employer/Disability/Veteran.
Medicare Sales Support Representative
Location
United States
Posted
7 days ago
Salary
0
Seniority
Mid Level
Job Description
Medicare Sales Support Representative
UPMC
Role Description The Medicare Sales Support Representative provides administrative, operational, and customer support for the Medicare Sales team at UPMC Health Plan. This remote position is responsible for assisting sales representatives, brokers, and prospective members by handling inquiries, processing documentation, maintaining accurate records, and supporting day-to-day sales operations to ensure a positive customer experience and compliance with Medicare regulations. This is a Monday through Friday daylight position; however, occasional evening shifts may be required to support business needs. The Sales Rep will assist in managing membership growth and retention through the service area via telephonic contact with prospective members. Support the department's sales processes including answering incoming inquiries from prospective UPMC members and assisting with enrollments. Provide critical first impression to callers and help navigate them towards one of the ways to learn. - Conduct outbound calls in accordance with sales department initiatives. - Provide exemplary customer service by being proactive and responsive to all prospective UPMC Health Plan customer requests. - Ability to understand and effectively communicate information regarding Medicare and Special Needs Plan product line. - Leverage multiple department applications and systems while speaking to prospective members. - Remain current on all department policies, procedures, plan benefit designs, and marketing activities resulting in Telephonic contact. - Answer incoming inquiries from prospective UPMC Health Plan customers to support department sales goals. - Document inquiries in sales CRM system in accordance with department guidelines. Qualifications - High school graduate or equivalent required. - College degree preferred. - Proficiency in typing. - Ability to make independent decisions required. - Knowledge of Microsoft Office and Excel Spreadsheet program preferred. - Basic analytical skills necessary to evaluate customer needs. - Demonstrates good organizational skills. - Minimum of 6 months of customer service and/or call center experience. Requirements - Licensure, Certifications, and Clearances: Act 34. Benefits - UPMC is an Equal Opportunity Employer/Disability/Veteran.
Related Guides
Related Job Pages
More Sales Jobs
Partner Sales Manager
Definitive Healthcare, USDefinitive Healthcare (NASDAQ: DH) is passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact. Headquartered just outside of Boston, Massachusetts. Operates across North America, Europe, and India. Supports a growing global client base of more than 2,400 customers since our founding in 2011. Earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (2024 and 2025), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Fosters a collaborative, inclusive culture where diverse perspectives drive innovation.
Role Description At Definitive Healthcare, the Partner Sales Manager is responsible for identifying, developing, and managing strategic relationships with key partners to help drive the growth of our business. This role involves overseeing partnership initiatives, negotiating agreements, and ensuring mutually beneficial outcomes for the organization and its partners. This role will create and execute go-to-market strategies for partner engagement, collaborating across all go-to-market cross-functional teams (Marketing, Sales, Customer Success, Product, and Engineering). What You'll Do - Strategy Development: - Develop and implement a comprehensive strategic partnership strategy aligned with the organization’s goals. - Identify potential partnership opportunities and evaluate their fit with organizational priorities. - Relationship Management: - Build and maintain strong, long-term relationships with key partners, stakeholders, and industry influencers. - Act as the primary point of contact for partners, ensuring their needs and expectations are met. - Partnership Execution: - Build and maintain a robust pipeline of strategic partnerships, including technology partners, data partners, system integrators, and industry influencers. - Negotiate and structure partnership agreements to ensure adherence and optimize partner satisfaction and performance. - Drive revenue growth and other measurable outcomes through successful partnerships. Qualifications - Bachelor's degree in business administration, marketing, or equivalent work experience. - Minimum of 5 years of experience in sales, strategic partnerships, or related role. - Ability to operate with a high degree of independence to identify and evaluate new business opportunities, build partnership strategy, assess market opportunity/competitive landscape, and develop financial/business models. - Consistent track record of building high trust relationships and driving consensus internally across product, marketing, legal, finance, sales, and more; proficiency leading discussions about complex business decisions with executive leadership. - Experience in negotiating complex legal agreements with large, strategic partners. - Ability to act as a creative, strategic problem solver, proactively seeking opportunities to positively impact the business. - Analytical mindset with the ability to use data and make data-driven decisions. - Proficient in CRM software (Salesforce preferred) and other relevant tools. Requirements - The salary range for this position is $68,000 – $128,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on factors such as experience and qualifications. - This role is also eligible for a commission plan based on sales performance, in accordance with the company’s commission policy. - All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution. Benefits - Industry leading products. - Work hard, and have fun doing it. - Incredibly fast growth means limitless opportunity. - Flexible and dynamic culture. - Work alongside some of the most talented and dedicated teammates. - Definitive Cares, our community service group, gives all of us a chance to give back. - Competitive benefits package including great healthcare benefits and a 401(k) match.
Role Description Als Studienkoordinator:in und Sales-Expert:in bei der WBS AKADEMIE bist du der Motor für unsere Bildungsangebote. Du kombinierst deine Leidenschaft für digitale und KI-gestützte Bildungserlebnisse mit deinem Talent im Vertrieb. Dein Ziel ist es, Menschen für unser innovatives Lernangebot zu begeistern und ihnen ein herausragendes Kundenerlebnis zu bieten. Deine Aufgaben umfassen: - Akquise und Gewinnung neuer Studierender: Du begleitest Interessent:innen von der ersten Anfrage bis zur Einschreibung. - Beratung und Betreuung: Du stehst unseren Teilnehmer:innen und Trainer:innen als kompetente:r Ansprechpartner:in im Bereich akademische Aus- und Weiterbildung zur Seite. - Sales-Strategien entwickeln: Gemeinsam mit dem Team entwickelst du neue Vertriebsstrategien und unterstützt bei Marketingaktivitäten, um unsere Bildungsangebote optimal zu positionieren. - Veranstaltungsplanung: Du planst und setzt Trainer- und Kundenveranstaltungen um, um unser Netzwerk zu stärken und neue Geschäftsmöglichkeiten zu erschließen. - Kooperationspartner gewinnen: Du arbeitest aktiv an der Gewinnung neuer nationaler und internationaler Kooperationspartner (z. B. Hochschulen) mit. - Organisatorische Aufgaben: Du übernimmst allgemeine organisatorische Aufgaben im Seminargeschäft und sorgst für reibungslose Abläufe. *Diese Position ist vorerst im Rahmen einer Elternzeitvertretung für 18 Monate befristet. Du bist mit dem Herzen bei der Arbeit und gibst beratend und begleitend Kraft zur Entfaltung und Erneuerung. Dabei hast du stets ein offenes Ohr und Herz für die Bedürfnisse unserer Kund:innen und ermöglichst es ihnen, eine individuelle Lösung mit unseren marktführenden Produkten anzubieten. Durch deine lösungsorientierte Denkweise schaffst du es, aus jeder Situation das Beste zu machen. Qualifications - Abgeschlossene Berufsausbildung, (Fach-)Hochschulstudium oder akademische Weiterbildung. - Kenntnisse in der Beratungs- und Gesprächsführung sowie Erfahrungen im Kundenmanagement. - Mindestens ein Jahr Erfahrung im Bereich Sales für Dienstleistungen. - Routinierter Umgang mit Microsoft 365 und eine hohe Medien- und IT-Kompetenz. - Eigenverantwortliche Arbeitsweise sowie Lösungsorientierung. - Verhandlungssichere Deutsch- und konversationssichere Englischkenntnisse. Requirements - CRM-Kenntnisse (Brevo/Seninbue) von Vorteil. - Kenntnisse in der Nutzung von ERP- und LCMS-Programmen (z. B. Ilias). Benefits - Entfalte dein volles Potenzial | Fokus auf Gemeinwohl und Nachhaltigkeit | Eigenverantwortliches Arbeiten | WBS HerzensProjekte - Mache mit bei Fitness-Challenges | Virtuelle Sportangebote | Jobrad | Mentale Gesundheit mit 7mind@work | Vegetarische Bio-Lebensmittel - Genieße 30 Tage Urlaub | Vertrauensarbeitszeit | Sabbatical | 180 Tage Arbeiten im EU-Ausland | Workation in unseren Seminarhäusern - Sei digital vernetzt mit deinen Kolleg:innen | Remote Work mit Microsoft 365 und Copilot | Ergonomische Arbeitsplatzausstattung - Erlebe ein herzliches Miteinander | Achtsame Meetingkultur | Coachingangebote | Transparente Kommunikation | Wohlfühlplattform Voiio - Nutze flexible Arbeitszeiten und Homeoffice | Familienurlaub in unseren Seminarhäusern | Bezahlter Sonderurlaub für die Pflege von Angehörigen - Profitiere von Prämienzahlungen | Rabatte und Corporate Benefits | Zuschüsse zu Versicherungen und der betrieblichen Altersvorsorge - Feiere mit bei Jahresfeiern in Berlin | Individuelle Teamevents und Weihnachtsfeiern | Yoga- und Pilates-Retreats | Onboarding-Event - Bilde dich weiter mit diversen Trainingsangeboten | Drei Weiterbildungstage pro Jahr | Digitale Lernplattform | KI-Schulungen *Hinweis: Je nach Position und Standort variieren die Benefits. Company Description Lisa Raab | Recruiting Team der WBS GRUPPE Telefon 030 884 940 318
• Atuar em parceria com uma das maiores construtoras e incorporadoras do Brasil • Desenvolvimento de funcionalidades padrão Salesforce, Salesforce Cloud • Colaboração com equipes para entrega de software de alta qualidade
Vice President of Sales – Building Materials
Kimmel & AssociatesA Leader in Executive Recruiting for More Than 40 Years
• Lead all national business development and revenue-generating activities across the organization • Develop and execute strategic sales initiatives • Expand customer relationships • Build a scalable, high-performing commercial organization • Collaborate with operations, estimating, project management, and executive leadership to align growth initiatives with operational execution and long-term business objectives
