• Develop and own the client relationship throughout the lifecycle of the project. • Drive timelines and aim for on-time and on-budget delivery with successful completion of all in scope project work. • Identify project risks, develop risk response plans and monitor active issues • Own / host kickoff meetings, recurring touch points during the project, etc. and provide weekly status updates to stakeholders • Together, collaborate with the other team members from the Professional Services teams during the project, allocating resources and tracking project tasks. • Travel to customers on site as needed (ex: UAT, Go-Live, etc) • Mentor and coach team members to improve delivery and encourage skill development • Support development and adherence to internal project methodology

Clinical Project Manager II - Virology (Sponsor Dedicated/Remote) Location: Foster City, CA, USA Remote Job Description: Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health - We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. - We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life. - We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities Clinical Project Manager II - Virology Sponsor Dedicated | Remote (Preference for Foster City, CA-Based Candidates) Are you a Clinical Project Manager who thrives in fast-paced, collaborative environments and enjoys driving complex clinical trials forward with confidence and precision? This is an exciting opportunity to join a highly supportive, mentorship-driven team focused on advancing innovative virology programs through early-phase clinical development. In this role, you will serve as a key operational leader supporting Phase I virology studies within a sponsor-dedicated environment. You'll partner cross-functionally with internal teams, vendors, and stakeholders to ensure clinical trials are executed efficiently, proactively, and with the highest level of quality. This team values collaboration, accountability, emotional intelligence, and professional growth. Leadership is highly supportive, mentorship-focused, and deeply invested in helping team members expand their skills and advance their careers. While remote/home-based candidates may be considered, priority will be given to candidates located in or near Foster City, California, with the ability to work onsite 2-3 days per week. THE ROLE As a Clinical Project Manager II - Virology, you will oversee operational delivery and vendor management activities for early-phase virology clinical trials. You will play a critical role in ensuring studies progress seamlessly across the full clinical trial lifecycle-from study start-up through closeout-while maintaining strong communication, organization, and cross-functional alignment. This is an ideal opportunity for a proactive clinical operations professional who enjoys ownership, problem-solving, and working with a team that genuinely values partnership and continuous development. WHAT YOU WILL DO - Lead and support operational execution of Phase I virology clinical trials within a sponsor-dedicated model - Manage and oversee vendors to ensure quality deliverables, timelines, and study expectations are consistently met - Coordinate cross-functional clinical trial activities from study start-up through closeout with minimal oversight - Drive meeting leadership by setting agendas, facilitating productive discussions, documenting decisions, and ensuring accountability for action items - Partner closely with Clinical Operations, study teams, vendors, and stakeholders to proactively identify and resolve operational challenges - Ensure effective communication across teams while maintaining professionalism and strong stakeholder relationships - Monitor study progress, timelines, risks, and operational deliverables to support successful trial execution - Contribute to a positive, collaborative team culture built on transparency, accountability, and mutual respect - Support inspection readiness and compliance with applicable SOPs, GCP, and regulatory requirements - Lead with a solutions-oriented mindset while helping align teams toward shared project goals WHO YOU ARE Required Qualifications - Clinical Operations experience or related clinical trial management knowledge - Prior experience supporting or managing clinical trials within a CRO, biotech, or pharmaceutical environment - Strong vendor management and oversight experience - Understanding of the full clinical trial lifecycle and operational processes - Experience coordinating cross-functional teams and driving project execution - Strong organizational, communication, and meeting facilitation skills - Ability to work independently, prioritize effectively, and proactively navigate challenges - Professional presence with strong emotional intelligence and stakeholder management capabilities Preferred Experience - Early-phase (Phase I) clinical trial experience - Virology therapeutic area experience strongly preferred - Stable career progression demonstrating depth in clinical trial management - Experience working in sponsor-dedicated environments - Ability to lead discussions confidently in fast-paced, high-visibility settings WHAT MAKES THIS OPPORTUNITY DIFFERENT - Join a mentorship-driven leadership team that is highly supportive and invested in your long-term growth - Work within a collaborative environment where teamwork, respect, and transparency are truly valued - Gain meaningful exposure to early-phase virology studies and complex clinical development programs - Be empowered to take ownership, contribute ideas, and make a measurable impact - Enjoy the flexibility of a remote environment while maintaining close partnership with an engaged and collaborative team - Opportunity to grow your career within a high-performing clinical operations organization focused on innovation and development At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Summary Roles within Clinical Project Management job family at the M23 level are responsible for planning, directing, creating, and communicating clinical study timelines. These roles gather input from cross-functional teams to create plans that help the team produce deliverables on schedule. They ensure consistency of clinical study and processes across clinical trials, overseeing and resolving operational aspects of clinical trials in conjunction with project teams and in accordance with standard operating procedures (SOP), good clinical practice (GCP), and specific country regulations. Responsibilities include site and vendor selection, preparing clinical trial budgets, and ensuring studies are conducted within clinical trial protocols. These roles also involve monitoring progress and following up with team members and line managers when issues develop. Additionally, they implement and prepare the clinical development strategy as outlined by the clinical teams and may develop trial recruitment strategies. Impact and Contribution Roles within Clinical Project Management job family at the M23 level significantly impact the success of clinical trials by ensuring that all aspects of the study are conducted efficiently and effectively. By gathering input from cross-functional teams and creating detailed plans, these roles help ensure that deliverables are produced on schedule, contributing to the overall success of the clinical trials. Their oversight of operational aspects of clinical trials ensures consistency and adherence to SOP, GCP, and country regulations, which is crucial for the integrity and reliability of the study results. Additionally, their involvement in site and vendor selection, budget preparation, and monitoring progress helps maintain the smooth operation of clinical trials, ultimately contributing to the advancement of clinical research and development. Core Focus • Planning, directing, creating, and communicating clinical study timelines • Overseeing operational aspects of clinical trials • Ensuring consistency across clinical studies • Adhering to SOP, GCP, and country regulations • Selecting sites and vendors • Preparing clinical trial budgets • Monitoring progress and following up with team members and line managers • Implementing and preparing the clinical development strategy • Developing trial recruitment strategies

• Support Project Managers and Senior Project Managers in the day-to-day execution of client engagements, including scheduling, meeting coordination, note-taking, and follow-up tracking. • Maintain project hygiene in ClickUp and other internal tools — keeping tasks, statuses, owners, due dates, and documentation accurate and up to date. • Coordinate cross-functional team logistics across design, engineering, QA, and account teams to keep work moving on schedule. • Help draft and circulate meeting agendas, status updates, action item recaps, and weekly client communications. • Support resourcing and utilization workflows, including weekly schedule updates, time-tracking compliance, and flagging conflicts or gaps to the Project Manager or Director of Operations. • Manage contractor and vendor invoices end to end — collecting, reviewing for accuracy, routing for approval, and partnering with finance on submission. • Provide general project coordination support across non-billable internal initiatives and operational projects when bandwidth allows. • Proactively raise your hand when capacity opens up, prioritize across competing requests, and partner with the Director of Operations on back-burner initiatives that improve how the agency operates. • Build foundational relationships with internal team members, contractors, and — over time — client stakeholders, with the goal of growing into a Project Manager role.

Role Description Direct Distribution is responsible for writing over 400K net new business policies annually across the call center and online channels. The Channel Operations and Enablement team supports this production by working in partnership with Channel leadership and I&S partners to set overall strategic priorities for the channel as well as liaising internally and across USRM stakeholders to execute short- and long-term work in support of these priorities. As a Project Manager of the Direct Distribution Channel Operations & Enablement team within USRM Insights & Solutions, you will help support driving profitable growth for a $4B channel by executing key initiatives and connecting the voice of the DRC sales call center to the broader organization. The team liaises internally and across USRM stakeholders to manage ongoing operational programs as well as execute short- and long-term project work in support of these priorities. This role will be focused on staffing and development of DRC representatives and responsible for executing ongoing operational programs such as workforce optimization and capacity management. This will include managing the strategy for employee movement across the DRC, development and implementation of optimization efforts, support of employee mobility programs, and contributing to high complexity capacity lever projects among others. The successful candidate must have excellent operational and problem-solving skills and experience executing operational projects. They will also have strong verbal and written communication skills and the ability to explain their work to a diverse audience. This role may have in-office requirements dependent on candidate location. Responsibilities: - Lead medium- to large-sized projects and supports complex cross-functional projects. - Owns or contributes to defining the business case with input from stakeholders. Identifies and gains agreement on project objectives, scope, timing, and resources across stakeholders. - Own development and execution of the DRC employee mobility strategy, including design, policy creation, and ongoing measurement of effectiveness. - Design and implement optimization initiatives that improve how employees are moved, scheduled, and utilized across the DRC to meet service level and quality targets. - Plan project activities, define scope, resources, timelines, and success criteria; oversee day-to-day execution and monitor progress against goals and KPIs. - Create and manage standard operating procedures (SOPs) and ensure consistent operational practices across locations and teams. - Conduct project meetings and prepares regular reports to communicate the status of projects to stakeholders within and beyond the project team. - Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk. Identifies and provides visibility into trade-offs between options, while identifying recommended approach and maintaining stakeholder alignment. - Perform project close-out activities, capture lessons learned and translate findings into process improvements. - Applies continuous improvement methodologies throughout the project management lifecycle. Qualifications - Strong knowledge of project management principles and concepts. - Proven ability to manage the project management life cycle for projects of varying complexity. - Project management certification preferred. - Ability to plan/organize/delegate work; communicate effectively; analyze and solve problems; give constructive feedback and praise; create alignment and adapt. - Displays solid business acumen and integrated thinking. - Proven business operations knowledge to include understanding the function's value chain and market conditions strongly preferred. - Competencies typically acquired through a Bachelor's degree or equivalent experience in addition to a minimum of 6 years of relevant experience to include project management work and prior experience effectively providing mentoring/guidance to others. Benefits - The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. - The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. - Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. - Comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.