Role Description Canonical is hiring exceptional Revenue Operations analysts who will support a team of experts growing and managing our global direct, alliance, channel partner and online sales. The Revenue Operations teams drive continuous policy, process and data quality improvement which enable us to analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue. You will support the leadership of the team, providing insights to drive improvements and partnering with Canonical’s teams across: - Sales - Business Development - Customer Success - Marketing - Product Management - Commercial Systems - Delivery - Finance - Legal This position requires an analytical approach, a keen eye for detail and the desire to strive for excellence. People that thrive in these roles are proactive problem solvers who are passionate about collaborating with sales and business development teams, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and contributing to initiatives in support of Canonical's continued success. Successful candidates will demonstrate initiative in improving the way the team works, maintaining compliance and associated governance. Location: These roles will be based remotely in the EMEA and Americas regions. The role entails: - Supporting all aspects of the day-to-day operations of the sales and business development functions globally. - Driving data quality, through checking opportunities for accuracy, clean order processing, new hire training, policy and process documentation, reporting and data cleansing. - Supporting and enabling the sales team globally on CRM and other revenue operations policies, processes and systems such as Sales Engagement, Training/Enablement, Data Enrichment, Configure Price Quote, Analytics and Commissions. - Supporting other Revenue Operations Analysts and leadership team to report on and improve data quality, sales metrics, dashboards and other ad-hoc analytical tasks. - Supporting planning, monitoring and improving revenue operations, across new leads, pipeline, velocity, sales productivity and renewals. Delivering insight that enables improved territory and quota management, channel development and sales productivity. - Assisting the team with automation and streamlining of the end-to-end Lead to Order process. Qualifications - Exceptional academic track record from both high school and university. - Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path. - Drive and a track record of going above-and-beyond expectations. - Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing. - Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes. - Excellent attention to detail and data-driven, analytical and problem-solving skills. - Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation. - Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure. - Professional written and spoken English with excellent presentation skills. - Ability to travel internationally up to four times a year for company events. Nice-to-have skills - Experience gained within a similar, technology subscription-based business. - Understanding of working in a global, multicultural organization including within a team based remotely in multiple time zones. Benefits - We consider geographical location, experience, and performance in shaping compensation worldwide. - Annual compensation review. - Performance-driven annual bonus or commission. - Personal learning and development budget of USD 2,000 per year. - Recognition rewards. - Annual holiday leave. - Maternity and paternity leave. - Employee Assistance Programme. - Opportunity to travel to new locations to meet colleagues. - Priority Pass, and travel upgrades for long haul company events. Company Description Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Role Description Reporting to the Manager, Renewals Specialist, NAM, this role focuses on maximizing subscription renewals for SMB customers across North America. It involves cross-functional collaboration and direct customer engagement. Key Responsibilities: - Achieve and exceed monthly / annual renewal targets - Engage customers pre- and post-renewal to secure retention - Identify upsell/cross-sell opportunities for Sales - Maintain accurate CRM records - Collaborate across teams to improve customer satisfaction and share feedback Qualifications - 1+ years in a customer-facing role (e.g., Customer Success, Account Management) - Proven track record in customer retention and satisfaction - Strong interpersonal, listening, and teamwork skills - Fluent in English; available across all North American time zones and able to follow North American calendar for statutory holiday schedule. - CRM experience (e.g., Salesforce, Totango) - Bachelor’s degree and SaaS experience preferred Benefits - National Medical Health Plan - National Dental Assistance - Maternity & Paternity extension leave - Life Insurance - Meal/ Restaurant allowance (Alelo Tudo) - Home office allowance (if applicable) - Education Platforms and training funding - Gympass, Zenklub (Health app) and Guapeco (Pet Plan) - Annual Profit Sharing Program - Education allowance - DayOff as a birthday gift - Agreement with pharmacies, restaurants and theaters

Role Description The Sales Operations Coordinator supports the execution of core sales operations processes that enable an organized, efficient, and well-supported sales function. This role is responsible for CRM record maintenance, data quality support, reporting preparation, contract tracking, and administrative coordination across key workflows, including Brand Planning, RFP management, and opportunity progression. Working closely with the Group Supervisor, Sales Operations, this role helps ensure day-to-day operational processes are executed accurately and consistently, while providing critical support to the Client Solutions team and contributing to overall process efficiency. Key Responsibilities - CRM and Opportunity Support - Support the creation, maintenance, and updating of records in CRM and related sales tracking tools. - Review Brand Planning, RFP, and deal records for completeness, accuracy, and adherence to established process standards. - Assist with routine data cleanup, audits, and record maintenance to improve overall data integrity. - Help ensure required fields, naming conventions, ownership assignments, and stage/status updates are consistently maintained. - Sales Processes and Administrative Coordination - Support operational workflows related to Brand Planning, agency RFPs, opportunity tracking, and deal administration. - Assist Client Solutions representatives with RFP creation, record setup, required documentation, and process follow-through to ensure opportunities are entered and managed correctly. - Help monitor the progress of RFP-related workflows and follow up on key steps, updates, and internal coordination needs. - Assist with processing record updates, status changes, internal requests, and workflow follow-up tied to active opportunities. - Monitor process compliance and escalate data or workflow issues as needed. - Coordinate recurring administrative tasks that support selling-season readiness and day-to-day sales operations. - Reporting and Documentation Support - Gather, organize, and validate data for reporting and analysis. - Maintain process guides, templates, job aids, and other operational reference materials. - Support meeting preparation, action item tracking, and follow-up related to operational priorities and team initiatives. - Additional Support - Provide administrative and coordination support to the Client Solutions team across ongoing projects and operational initiatives. - Partner with internal stakeholders to gather information, route requests, and support workflow execution. - Participate in team meetings, process discussions, and continuous improvement initiatives. - Identify opportunities to streamline administrative tasks and improve consistency across sales support activities. Qualifications - Bachelor’s degree in Business, Marketing, Communications, or a related field preferred, or equivalent relevant experience. - 1–3 years of experience in sales support, sales operations, business operations, administration, or coordinator roles. Preferred Qualifications - Experience working in CRM systems or databases preferred. - Strong Excel and PowerPoint skills. - Excellent organizational skills and attention to detail. - Ability to manage multiple priorities in a fast-paced environment. - Strong written and verbal communication skills. - Ability to work independently and collaboratively across teams. - Experience in healthcare, media, marketing, or agency environments preferred. Work Environment - Standard office or remote work environment – Based on Location. - May require occasional travel or extended hours during peak business periods. Equal Employment Opportunity Statement Relevate Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on business needs, job requirements, and individual qualifications. Relevate Health does not provide employment visa sponsorship or support employment-based immigration sponsorship (including H-1B, TN, OPT/CPT extensions, or permanent residency sponsorship) for this role. Candidates must be currently authorized to work in the United States on a permanent basis without current or future employer sponsorship. Other Duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, frequently required to stand, walk; use hands and fingers, tools, or controls; and reach with hands and arms. If you require accommodation during the application process, please contact HR@relevatehealth.com.

Role Description At Kainos, we’re looking for a Senior Sales Operations Analyst to turn sales data into clear, actionable insight that helps our sales teams and leadership make better decisions. In this role, you will work closely with sales leadership, finance and operational stakeholders to deliver reporting, analysis and process improvement that strengthens performance, data quality and business efficiency. - Produce high-quality sales reporting, commentary and analysis for weekly, monthly and quarterly business reviews. - Turn complex sales and pipeline data into clear insights, trends and recommendations for senior stakeholders. - Support the improvement of CRM data quality, governance and KPI definitions. - Identify opportunities to streamline reporting, automate manual tasks and improve sales operations processes. - Partner with colleagues across Sales, Finance and Operations to support forecasting, performance tracking and decision-making. - Maintain and improve guidance, tools and documentation so users can work more effectively and consistently. - Manage Sales Order backlog. Qualifications - Experience using data to identify business opportunities and recommend improvements. - Strong analytical skills with the ability to spot trends, risks and missed opportunities in data. - Experience of working with CRM systems as a trusted source of customer and sales information. - Ability to review and improve data models, KPI calculations and reporting outputs. - Experience in developing, using or interpreting Power BI dashboards. - Clear written and verbal communication skills, with the ability to present insights to a wide range of stakeholders. - Strong Excel skills and confidence working with sales and performance data. - Experience producing reporting, data quality outputs, dashboards or visualisations. - A passion for data-led decision-making, efficiency and best practice. Requirements - Experience in sales operations, commercial reporting or business insight roles. - Knowledge of standard AI tools; Copilot, Copilot for Sales. Who You Are You are curious, organised and commercially aware, with a strong eye for detail and a collaborative approach. You are confident working with data, comfortable challenging constructively, and able to communicate clearly without jargon. You share Kainos values by being determined, honest, respectful, creative and cooperative in how you work with others. Company Description At Kainos, we use technology to solve real problems, overcome complex business challenges and make people’s lives easier. We build strong relationships with our customers and deliver digital solutions across our Digital Services and Workday practices for clients in healthcare, commercial and the public sector. Join us and help shape the insight, data quality and operational excellence that support better sales performance across Kainos. At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.