• You coordinate our training, webinar and community projects administratively and keep an overview when multiple initiatives run in parallel. • You plan timelines, coordinate all participants and ensure deadlines are met reliably. • You manage project-related communication with clients and partners and keep all stakeholders aligned. • You prepare reports, track KPIs and document progress in a structured and traceable manner. • You bring structure to dynamic project phases and ensure processes remain clear and efficient. • You support the further development of existing programs and processes and contribute your own ideas.

Role Description As the Capture & Proposal Manager, you will own every federal pursuit from the moment we identify the opportunity through final submission. You will run capture, build the win strategy and partner ecosystem, lead color-team reviews, and personally write the executive summary and key technical volumes, all driven by Shipley best practices. You will work hand-in-hand with the Federal AE, federal solutions engineering, operations, legal/contracts, and our partners. This is the seat that turns a federal pipeline into federal awards. - Capture Leadership: Run capture for every pursuit driven from Shipley best practices, opportunity qualification, customer/competitor intel, gate reviews, win strategy, teaming, and price-to-win positioning. - End-to-End Proposal Ownership: Own the full proposal development lifecycle: kickoff, compliance matrix, outline, content plan, color-team reviews (pink, red, gold, white-glove), production, and submission. - Hands-On Writing: Write the executive summary and key technical, management, and past-performance volumes; orchestrate SME and partner contributions on the rest. - Knowledge Asset Building: Build and maintain a content library, past-performance database, and capability statement set that compounds eVisit’s win rate over time. - Cross-Functional Partnership: Partner with the Federal AE on capture plans; partner with operations on delivery; partner with prime contractors on teaming and vehicle routing. - Performance Discipline: Run lessons-learned after every submission; instrument win/loss and pipeline conversion analytics; report capture and proposal KPIs to leadership. - Market Engagement: Represent eVisit at industry days, capability briefings, and partner conferences when shaping warrants it. - Success Metrics: Track and manage key success metrics, including but not limited to: - Submitted-proposal volume and on-time submission rate - Win rate (trailing 12 months) - Compliance-matrix score against government evaluation models - Pipeline conversion (capture-qualified → submitted → awarded) Qualifications - Education: Bachelor’s degree or equivalent operational experience. Veterans and former federal acquisition professionals (KO / COR / PM) are explicitly encouraged to apply. - Certification: Shipley capture-and-proposal methodology training required (Shipley BD 101, Capture Planning, Proposal Development, or equivalent). APMP Foundation or Practitioner certification preferred. - Experience: Minimum of 7 years combined federal capture and proposal experience. Capture-only or proposal-only profiles will not qualify, hybrid experience is the bar. - Demonstrated record of leading at least 10 federal proposal submissions with a win-rate you can defend in interview. - Fluency with federal acquisition: FAR / DFARS, GSA Schedule, SEWP, CIO-SP3/4, OASIS+, IDIQ task orders, OTAs, and sole-source justifications. - Hands-on writer — must be able to draft a compliant executive summary and technical volume without a separate writing team. Requirements - Shipley methodology fluency (Capture Planning, Proposal Development Lifecycle, color teams). - Compliance-matrix construction and government evaluation-model interpretation. - Strong technical and executive writing. - Proficient in proposal collaboration platforms (Microsoft Word at scale, SharePoint, Loopio, Responsive, or equivalent). - Stakeholder orchestration across SMEs, primes, channel partners, and contracts/legal. Preferred Qualifications - Prior experience selling or proposal-leading into VA, DHA, DoD/DoW, IHS, HHS, or CMS health programs. - Prior experience working with federal channel/SI partners on teamed responses. - Experience standing up capture and proposal practice from scratch at a growth-stage firm. - For DoD / DHA-leaning pursuits: Secret clearance eligibility preferred.

• Serve as the primary liaison between Platform Management, Technical Program Management, Engineering, Testing, and Operations ensuring clear, consistent communication and shared alignment across all workstreams for each release. • Maintain accurate source-of-truth trackers and documentation so every stakeholder has what they need, when they need it • Create and maintain release management best practices. • Define, track, and report on key release health and operational metrics ensuring releases are delivered on schedule and meet defined success criteria. • Surface issues, risks, and regional nuances before launch, and rally cross-functional partners to diagnose, escalate, and resolve issues. • Work independently alongside stakeholders and cross-functional leadership maintaining rigorous oversight of release readiness and proactively mitigating blockers. • Facilitate the official go/no-go decisions owning the acceptance criteria and process to greenlight each release. • Partner with Operations/Training to ensure agents are prepared for new tooling. • Own post-launch monitoring and retrospectives by tracking adoption, surfacing issues post-release, and running retrospectives to drive improvements

Requisition Number: 2359413 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Assortment Operations / E Commerce Manager - Remote is responsible for owning and scaling end-to-end assortment operations across print and digital e-commerce experiences. This role sits at the intersection of category management, e commerce operations, merchandising, analytics, and product enablement. The ideal candidate brings a solid operational mindset, data fluency, and the ability to translate assortment strategy into disciplined execution. This role partners closely with Product, Engineering, Fulfillment, and executive leadership to ensure assortments are accurate, scalable, launch ready, and aligned with business objectives. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Team Leadership & Execution - Lead and develop a small team of analysts, ensuring high quality analytical outputs, clear prioritization, and solid day-to-day execution. - Set operating rhythms, performance expectations, and quality standards across assortment workflows. - Review analyst outputs, provide coaching, and ensure consistent adherence to standards. Assortment Operations Ownership - Own end to end assortment processes, including documentation, SOP creation, governance, and continuous improvement as business needs evolve. - Establish and manage assortment cadences, milestones, and deadlines in partnership with internal teams and fulfillment partners. - Serve as the primary DRI for assortment readiness across print and digital catalogs. Catalog & Assortment Planning - Manage annual print and digital assortment planning, including: - Product curation and category coverage - Inventory alignment and planning - Data quality validation and QA - Product ingestion timelines and launch readiness - Partner with fulfillment providers to align assortments with inventory availability, fulfillment capabilities, and operational constraints. Cross Functional Partnership - Act as the primary assortment stakeholder in cross functional planning with Product, Engineering, Operations, and Fulfillment. - Partner with Product and Engineering to design, develop, test, and launch tools that improve assortment accuracy, control, and operational efficiency. - Represent business requirements in product roadmaps, technical designs, and prioritization discussions. Category Management & Optimization - Perform category management functions, including: - Assortment gap analysis - Sourcing and expansion recommendations - Review of client, merchant, and member feedback to optimize end user experience - Monitor assortment health and performance to ensure relevance, coverage, and readiness. Analytics, Reporting & Data Quality - Monitor and analyze inventory, sales, and assortment performance metrics to inform decisions and identify risks. - Create, manage, and maintain assortment related data sources and reporting using Excel, Tableau, and Power BI. - Ensure data quality by: - Auditing analyst outputs - Managing standardized SQL query libraries - Performing QA testing across systems and platforms Issue Resolution & Launch Readiness - Troubleshoot assortment related operational and technical issues, partnering with Product and Operations to resolve root causes. - Support launch readiness for new assortments, features, and tools through cross functional coordination, testing, documentation, and change management. Strategic Contribution - Partner with executive leadership to define assortment and ecommerce strategy. - Translate strategic objectives into actionable, executable plans that teams can deliver against. - Host and facilitate recurring internal and external forums to drive progress, manage risks, and ensure clarity on ownership and next steps. Tools & Systems - Leverage tools including Jira, Confluence, ServiceNow, Datadog, proprietary internal systems, and complex datasets to manage assortment operations and issue resolution. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 8+ years of experience in Category Management, E commerce Operations, or Merchandising Operations - 5+ years of experience owning complex operational processes end-to-end - 3+ years of experience leading or mentoring analysts or junior team members - Proven solid analytical skills with hands on experience in Excel; working knowledge of Power BI - Ability to operate effectively in cross functional, matrixed environments - Proven solid written and verbal communication skills, including executive level clarity - Ability to travel 10% - 20% when required Preferred Qualifications: - Experience supporting large scale e-commerce or catalog-based assortments - Demonstrated ownership of assortment tooling, data pipelines, or workflow automation - SQL experience or familiarity managing standardized query libraries - Experience working with fulfillment partners, inventory systems, or supply chain constraints - Demonstrated background in regulated or highly operational environments (e.g., healthcare, payments, fintech, retail platforms) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.