Senior Director of Account Management
Location
United States
Posted
11 days ago
Salary
$125K - $225K / year
Seniority
Lead
No structured requirement data.
Job Description
Senior Director of Account Management
iconectiv, LLC.
Role Description We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our customers. This person will have lead responsibility for developing and maintaining long-term relationships with customers, connecting with key individuals, associations and stakeholders. This person will also liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. A broad view of the organization’s goals and objectives is required and must be applied to all aspects of customer interactions and written communications. - Lead an account management team and build/manage customer relationships. - Customer-focused leader with demonstrated experience in end-to-end relationship management. - Background in the telecommunications industry with excellent business and technical acumen. - Work closely with technology and finance teams to track customer experience and solve customer issues. - Reports to the Manager of Account Management and Industry Relations. Qualifications - Excellent verbal and written communications skills. - Ability to effectively interact between customers and internal staff. - BA/BS degree with a minimum of 15 years of industry experience. - Travel will be greater than 50% for customer and industry meetings. Requirements - Establishment and maintenance of strong, long-lasting customer relationships with NAPM LLC, FCC, and key telecom industry associations. - Operate as the lead contact for any and all matters related to the customer base. - Oversight of all external communications from iconectiv to ensure consistency across organization objectives. - Product management oversight for some iconectiv products including roadmap planning, reporting, customer engagement, and financial management. - Marketing Communications management including messaging on iconectiv public website and social media accounts. - Oversight of the team that manages the Customer Onboarding Process, serving as a point of escalation for the Director of Onboarding on key customer issues. - Work closely and collaboratively with iconectiv Operations, Program Management, Compliance Management, Product Engineering, Legal, and Finance to satisfy customer needs and objectives. - US Citizenship Required. Benefits - Eligible for medical, dental, vision, disability (short and long term), and life insurances on the first of the month following date of hire for employees working more than 30 hours/week. - Participation in the Company’s 401k plan with Company Matching and Automatic Contributions. - Annual allotments of paid time off including Vacation Days, Floating Holidays, Personal Business Days, a Volunteer Day, paid holidays, and paid sick leave.
Related Guides
Related Job Pages
More Account Manager Jobs
• Determining client needs by conducting in-person or electronic meetings to outline their digital goals. • Developing and implementing a comprehensive digital strategy for assigned clients. • Overseeing the client's online presence and identifying areas of improvement. • Presenting effective social media strategies and training to clients when needed. • Analyzing the effectiveness of digital strategies by tracking metrics such as customer conversion rates and cost-per-click. • Creating and maintaining positive, long-term relationships with clients to build trust.
Territory Manager
Brady CorporationBrady Corporation is a global manufacturer and marketer of products and solutions designed to identify and protect people, places, and property. The publicly traded company is comp
Title: Territory Manager - West Coast Location: WA, OR, CA, & AZ Job Description: Brady Corporation is looking for a Territory Manager for our Engraving Solutions business, which sells through our Brady and Gravotech brands. This position is responsible for cultivating and growing long term relationships with industrial manufacturing customers and channel partners within the West Coast United States region. This position requires a thorough understanding of the manufacturing industry and experience selling capital equipment. The Territory Manager will support our Engraving Solutions business through identifying key customer decision makers and stakeholders to find opportunities to grow sales in an assigned region. This position will act as a liaison between customers, channel partners and cross-functional internal teams to ensure our customer experience is optimized, and we are delivering a world-class traceability solution. This is a remote position based in the West Coast region (WA, OR, CA, & AZ). - Develop an annual sales plan that includes existing accounts and new business targets each year with the goal of increasing the sales volume within the assigned region. - Continuously prospect and develop new leads in the industrial marking and traceability markets with a focus on manufacturing applications. - Establish professional customer and vendor relationships with key stakeholders. - Attend virtual and in-person conferences, national sales meetings and tradeshows. - Create opportunities to visit customer and prospect facilities to interact directly with customers and maintain relationships. What You Will Need To Be Successful: - Bachelor’s degree in Engineering, Sciences, or related field. - Minimum five years’ sales experience; or equivalent combination of experience and education. Experience in industrial sales is a plus. - Excellent communication and relationship building skills are essential. - Solid technical understanding of industrial equipment, engineering concepts, and manufacturing processes. - Possess exceptional self-discipline, effectively allocating time and resources with minimal oversight. - Experience in the traceability and marking industry is a plus. - This role requires extensive travel, estimated at 75%, including frequent overnight stays. Valid drivers license required. Compensation: $75,000-115,000 annually. Position is commission eligible. About Us: Who we are: Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady: A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world. Our Benefits: - Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision - Generous 401(k) with company match - Paid time off and holidays - Opportunity to participate in incentive programs for all full-time employees - Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance - Education reimbursement opportunities - Scholarship program for children of Brady employees - A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities - Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management) - Dress-for-your-day dress code - Charitable contributions matched through Brady's Matching Gift program
Role Description We are currently looking to recruit an Account Manager to manage the customer portfolio in Northern Spain, in a position open both to junior profiles eager to start their career in sales and to more experienced professionals seeking further growth and increased responsibility. - Manage and develop a customer portfolio in Northern Spain (Basque Country, Asturias, etc.). - Identify new business opportunities and drive the growth of assigned accounts. - Provide commercial solutions tailored to customer needs. - Contribute to achieving sales and profitability targets. - Act as the main commercial point of contact for your clients. Qualifications - University degree in Chemistry, Industrial Engineering, Chemical Engineering, or a related field. - Experience in sales, account management, or B2B commercial roles (industrial sector experience is a plus). - Strong commercial profile, results-driven and customer-oriented. - Excellent communication, negotiation, and opportunity-management skills. - Fluent in Spanish and English. Basque is a plus. Benefits - A stable project within a leading company in its sector. - Autonomy and responsibility over your own customer portfolio. - A role with strong growth and development potential. - A collaborative and approachable working environment. - Competitive conditions aligned with experience. Company Description Resinex is part of the Ravago Group, a global leader and the number one service provider to the plastics and rubber industries. Joining Resinex means becoming part of an international, dynamic, and continuously growing organization where collaboration, innovation, and professional development are key. More information at www.ravago.com
Title: Key Account Manager (Chicago or Midwest) Location: Schaumburg United States Job Description: Essentra is a leading provider of essential components and solutions. Every day we produce and distribute millions of small but essential products. Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers. At the center of everything is our purpose, to responsibly provide the products and services our customers need to succeed. Put simply, our purpose is why we exist as a company. Many companies claim to be changing the world; we don't. But we do make a powerful difference to our customers. We make it work. Every one of us. Every day. Summary: Essentra is seeking a full-time Key Account Manager (KAM) responsible for driving sales growth among large, strategic customers across multiple geographic locations. This role requires strong technical sales expertise, the ability to manage complex design-to-production cycles, and a deep understanding of customer applications and processes. The KAM will serve as the primary liaison for both internal and external stakeholders, ensuring alignment, customer satisfaction, and sustainable long-term growth. This is a remote position that will preferably be based in the Chicago area with up to 60% travel, including overnight trips, required to support customer engagements and internal collaboration. We will also consider candidates who live in surrounding states such as WI, KS, OH, IA, IN, MI. There may be a need to come to our corporate office in the Chicago area on occasion for meetings or training. Typical Accountabilities: - Develop and execute comprehensive key account plans aligned with strategic and category objectives. - Identify key drivers of customer value and translate them into growth opportunities for Essentra. - Understand customer sourcing channels (direct, distribution, outsourced) and create strategies for expansion across each. - Negotiate overall pricing and price increases. - Cross-sell and upsell with existing customers. - Meet with customers in person to discuss Essentra's project, new projects and sales opportunities, and ensure customers are satisfied with our products. - Meet or exceed quarterly and annual revenue targets. - Engage with key account stakeholders at all relevant organizational levels (meet with purchasing, engineering, and other decision makers). - Build long-term, value-driven relationships with large, multi-site multinational accounts. - Provide exceptional, "Hassle-Free Customer Service" to both internal and external customers. - Serve as the central point of contact for all cross-functional communication related to assigned accounts. - Provide actionable Voice of the Customer (VOC) insights to Innovation, Product, and Marketing teams. - Communicate account progress, wins, risks, and strategies transparently and concisely. - Deliver monthly activity reports, KPI updates, and relevant application detail to internal departments. - Monitor business metrics and support continuous improvement initiatives at the site level. - Maintain comprehensive knowledge of Essentra's product portfolio and proactively identify cross-selling opportunities. - Perform related job duties as needed. Qualifications: - Bachelor's degree in Engineering, Business, or related field. Will consider extensive industrial sales experience in lieu of degree. - 5+ years of key account management and technical/industrial sales experience, selling to OEM's. - Strongly prefer candidates who have sold industrial components to large key accounts. - Proven success managing large, multi-national or multi-site accounts. - Strong communication, presentation, negotiation, and relationship-building skills. - Analytical, detail-oriented, and able to synthesize complex information. - Minimum 2 years of CRM system experience. - Strong professional presence and the ability to build strong business relationships with customers. - Willingness and ability to travel 50-75% (including overnights). - Strategic thinker with strong business acumen. - Self-starter who can develop and implement growth strategies. - Effective at prioritizing and managing multiple demands. - Skilled at problem-solving and resolving challenges diplomatically. - Collaborative team player who aligns well with Essentra's culture and values. What We Offer: This position offers a competitive base salary up to $110,000, quarterly bonus target, full benefits package, and generous paid time off. The actual salary offered will be based on the skills, experience, and overall qualifications of the individual we hire.

