Your role at DynatraceIn this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new Consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. Responsibilities: - Monitor client’s critical application performance and availability. - Summarize and review performance trends in operations status meetings. - Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. - Maintain and enhance dashboards and reports to meet requirements of IT and business users. - On-board additional applications for monitoring. - Mentor and train customers on the Dynatrace Platform and Best Practices. - Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. - Provide regular status updates and project documentation to support efforts at customer engagements. - Assist sales team in identifying new opportunities for product and services at customer sites. - Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs. - Maintain accurate deployment documentation. What will help you succeedMandatory Skills/Experience - Solid presentation and writing skills as well as experience with creating professional reports and deliverables. - Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results. - Excellent written, oral, and presentation communications skills. - Excellent problem-solving and analytical skills - Ability to identify technical value delivered and articulate the business value it creates Desired Experience: - Previous consulting experience and / or Project Management experience is a plus. - Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes - Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification. What will help you succeed - 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development. - 1+ year of experience in software engineering and Object-Oriented Programming (OOP). - 1+ year of solid enterprise level .NET or Java development/support/operations. - 1+ year of experience in web programming: JavaScript, AJAX and other JavaScript frameworks Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline. - Experience with application technologies (J2EE, .NET, Citrix, Microservices). - Experience with database technologies (Oracle, DB2, MS SQL). - Good understanding of distributed applications. - Good understanding of web and enterprise applications. - Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. - Excellent organizational/time management skills. - Must have strong interpersonal communication skills and a passion to learn new technology. - Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards

Your role at DynatraceIn this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. Responsibilities: - Monitor client’s critical application performance and availability. - Summarize and review performance trends in operations status meetings. - Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. - Maintain and enhance dashboards and reports to meet requirements of IT and business users. - On-board additional applications for monitoring. - Mentor and train customers on the Dynatrace Platform and Best Practices. - Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. - Provide regular status updates and project documentation to support efforts at customer engagements. - Assist sales team in identifying new opportunities for product and services at customer sites. - Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs. - Maintain accurate deployment documentation. What will help you succeedMandatory Skills/Experience - Solid presentation and writing skills as well as experience with creating professional reports and deliverables. - Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results. - Excellent written, oral, and presentation communications skills. - Excellent problem-solving and analytical skills - Ability to identify technical value delivered and articulate the business value it creates Desired Experience: - Previous consulting experience and / or Project Management experience is a plus. - Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc. - Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification. What will help you succeed - 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development. - 1+ year of experience in software engineering and Object-Oriented Programming (OOP). - 1+ year of solid enterprise level .NET or Java development/support/operations. - 1+ year of experience in web programming: JavaScript, AJAX and other JavaScript frameworks Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline. - Experience with application technologies (J2EE, .NET, Citrix, Microservices). - Experience with database technologies (Oracle, DB2, MS SQL). - Good understanding of distributed applications. - Good understanding of web and enterprise applications. - Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. - Excellent organizational/time management skills. - Must have strong interpersonal communication skills and a passion to learn new technology. - Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace Compensation and Rewards

Title: Change Management Consultant Employee Type: Contract Remote: Yes Location: San Francisco, CA, US Pay Range: $40 - $52 per hour Job#: 3031887 Job Description: Change Management Consultant Location: Remote Employment Type: 6-Month Contract (part time- about 20 hours per week) *All interested and qualified candidates can please contact Schuyler Moose at smoose@apexsystems.com Role Overview This is a part-time Change Lead role supporting the Franchise Booking Enablement program. The role focuses on driving change management, communications, and training for the rollout of a new franchise booking tool used by client franchise partners. Required Skills - Change management (organizational transformation focus; not IT-only CM) - Instructional design and content development - Communications and stakeholder engagement - Retail and/or digital supply chain experience (strongly preferred) Nice to Have - Prosci certification or training - Experience with large retailers (e.g., apparel, Walmart, Amazon, eBay) EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Drive client value by leading digital product demonstrations and educating customers on best practices. Collaborate with internal teams to refine products and provide technical support, enhancing client success through feedback and training resources.