Role Description Arcana is a portfolio intelligence platform used by hedge funds and asset managers to analyze performance, risk, and portfolio exposures. We’re rethinking the analytical infrastructure institutional investors rely on—and we’re hiring driven problem solvers who want to help shape the future of investment technology. This is not a traditional client support role focused on scripted responses or ticket routing. Our Client Solutions / Support Associates work directly with sophisticated investment firms to help resolve analytical and operational issues, support onboarding and implementation workflows, and ensure clients are successful using Arcana’s platform. If you enjoy solving problems, working closely with institutional investors, and operating at the intersection of finance, analytics, and technology, we’d love to talk. Responsibilities - Serve as a primary point of contact for client questions, issues, and platform support requests - Troubleshoot and resolve client issues across portfolio analytics, data workflows, and platform functionality - Support onboarding and implementation projects for hedge funds and asset managers using Arcana’s platform - Work closely with portfolio managers, analysts, operations teams, and risk teams to understand workflows and resolve analytical questions - Coordinate cross-functionally with product, engineering, and data teams to investigate and escalate complex issues - Help improve internal support processes, documentation, and client workflows - Identify recurring client pain points and provide feedback to help improve platform capabilities and user experience - Clearly communicate solutions, platform functionality, and analytical concepts to institutional users Qualifications - Bachelor’s degree in Finance, Economics, Engineering, Mathematics, Computer Science, or a related field - Strong academic performance preferred - Experience with Excel and analytical tools required - Familiarity with Bloomberg, FactSet, Aladdin, or similar financial platforms is a plus - Experience with SQL, Python, or other analytical/programming tools is beneficial but not required - Previous experience supporting institutional clients or enterprise software users is a plus Requirements - 1–4 years of experience in a client-facing, analytical, operations, or support-oriented role within financial services, fintech, or investment technology - Strong problem-solving and troubleshooting abilities with high attention to detail - Excellent communication and interpersonal skills - Ability to manage multiple client requests and priorities in a fast-paced environment - Strong organizational skills and ownership mentality - Comfort working with financial concepts, data workflows, and analytical platforms - Demonstrated interest in financial markets, portfolio management, or investment technology - Ability to collaborate effectively with clients, product managers, engineers, and data teams Location - Open to New York, Chicago, or Remote

Role Description As a Strategic Lead Paid Search (f/m/d), you will take ownership of the strategic direction of our entire Paid Search practice. You will develop future-proof search strategies, define best-in-class standards, and ensure that testing, learning, and continuous improvement are embedded in our day-to-day work. You’ll operate in an international, remote-first environment with real strategic ownership and impact. - Own the strategic direction of complex Paid Search setups and international client accounts - Develop and evolve cross-channel Paid Search and full-funnel strategies - Lead and prioritize operational initiatives with a clear focus on impact, scalability, and sustainability - Establish and continuously improve a strong testing and learning culture within Paid Search – including clear hypotheses, structured testing, and systematic derivation of insights - Ensure that new ideas, formats, and platform features are continuously evaluated, tested, and refined - Provide strategic consulting at eye level – including close collaboration and sparring with clients and internal stakeholders - Take functional leadership of the entire SEA / Paid Search team: methodologies, standards, quality, and development - Enable, mentor, and support team members in their day-to-day operational work - Lead pitches, client presentations, and internal knowledge-sharing formats Qualifications - At least 5 years of experience in Paid Search / SEA / Search Advertising - Strong strategic understanding of performance marketing, business objectives, and digital ecosystems - Experience with complex account structures, automation, and modern Paid Search setups - A passion for developing hypotheses, testing ideas, and continuously improving performance - Proven experience in strategic consulting and direct client interaction - Structured, self-driven working style – especially in a remote environment - Fluent (business-level) German and English skills are required Benefits - 100% remote work with flexible working hours - A high level of trust and ownership from day one - Short decision-making paths and direct collaboration with strategy, tech, and management - International client projects with high visibility and strategic impact - No micromanagement – we measure outcomes, not hours - A collaborative, highly skilled team with a hands-on mindset - Plenty of room for professional growth, knowledge sharing, and personal development

• Drive the successful adoption of Chainlink products in the capital markets industry by establishing strong relationships with key stakeholders, including major financial institutions, and providing technical expertise and guidance throughout the sales and implementation process • Contribute significantly to the development of the Chainlink capital markets product strategy by providing valuable insights, market feedback, and technical expertise, thereby influencing the direction and roadmap of the product suite • Collaborate closely with internal technical teams, including developers and engineers, to provide feedback and guidance on product enhancements, bug fixes, and new feature development, ensuring that the capital markets requirements are effectively addressed • Develop and maintain a comprehensive understanding of the capital markets industry, including market trends, challenges, and emerging technologies, to effectively position and promote Chainlink products

Role Description We are seeking a talented Senior AWS Solutions Architect to design, implement, and optimize enterprise-scale cloud solutions on Amazon Web Services. This role requires deep technical expertise in AWS services and architecture patterns, combined with the ability to translate business requirements into scalable, secure, and cost-effective cloud solutions. The ideal candidate will serve as a technical expert and trusted advisor, working closely with development teams, stakeholders, and leadership to drive cloud innovation and operational excellence. Key Responsibilities - AWS Architecture & Design: - Design and architect comprehensive AWS solutions that meet business and technical requirements while adhering to AWS Well-Architected Framework principles. - Develop reference architectures, design patterns, and technical standards for cloud-native applications and infrastructure. - Create detailed architecture diagrams, technical specifications, and implementation roadmaps that guide development and operations teams. - Solution Development & Implementation: - Lead the implementation of complex AWS solutions across compute, storage, networking, database, analytics, and security services. - Work hands-on with teams to architect and deploy production workloads using services such as EC2, ECS, EKS, Lambda, RDS, DynamoDB, S3, VPC, CloudFront, and others. - Ensure solutions are designed for high availability, disaster recovery, and business continuity. - Infrastructure as Code & Automation: - Design and implement infrastructure automation using Terraform to provision and manage AWS resources at scale. - Develop reusable Terraform modules and maintain infrastructure code repositories following best practices for version control and testing. - Architect CI/CD pipelines that enable automated, repeatable deployments across multiple AWS environments and accounts. - Container Orchestration: - Design and implement containerized applications using Amazon EKS (Elastic Kubernetes Service) and ECS (Elastic Container Service). - Architect Kubernetes deployments that optimize for scalability, reliability, and cost efficiency. - Implement container security best practices, service mesh architectures, and observability solutions for containerized workloads. - AI & Machine Learning Integration: - Integrate AWS AI and machine learning services into cloud architectures, including experience with AWS AgentCore, SageMaker, Bedrock, and related AI/ML services. - Design solutions that leverage artificial intelligence capabilities to enhance business processes and operational efficiency. - Evaluate emerging AWS AI technologies including Model Context Protocols (MCPs) and assess their applicability to organizational needs. - Automation & Orchestration: - Implement workflow automation and job orchestration using Rundeck and AWS native services such as Step Functions, EventBridge, and Systems Manager. - Design automated operational processes that reduce manual intervention and improve reliability. - Create runbooks and automation scripts that enable efficient infrastructure management. - Artifact & Release Management: - Design artifact management and software distribution strategies using JFrog Artifactory integrated with AWS services. - Implement secure artifact repositories and establish best practices for package management, versioning, and promotion across environments. - Integrate artifact management into CI/CD pipelines for seamless software delivery. - Security & Compliance: - Implement AWS security best practices across all solution designs, including IAM policies, security groups, network ACLs, encryption strategies, and compliance controls. - Design multi-account architectures using AWS Organizations and Control Tower that provide governance, security, and compliance at scale. - Ensure adherence to industry regulations and corporate security policies. - Cost Optimization: - Continuously analyze and optimize AWS spending through right-sizing recommendations, reserved instance strategies, and architectural improvements. - Implement cloud financial management practices using AWS Cost Explorer, Budgets, and third-party tools. - Provide regular cost optimization recommendations to stakeholders. - Technical Leadership & Collaboration: - Mentor and guide engineering teams on AWS best practices, architecture patterns, and emerging services. - Conduct architecture reviews and provide technical guidance on cloud design decisions. - Collaborate with cross-functional teams including development, operations, security, and business stakeholders to deliver integrated solutions. Qualifications - 8-12 years of experience in IT infrastructure and application architecture, with at least 5 years of hands-on experience designing and implementing solutions on AWS. - Proven track record of delivering complex, enterprise-scale AWS solutions in production environments. - Deep technical proficiency across core AWS services including compute (EC2, Lambda, ECS, EKS), storage (S3, EBS, EFS), databases (RDS, DynamoDB, Aurora), networking (VPC, Direct Connect, Transit Gateway), and security services. - Strong understanding of AWS Well-Architected Framework pillars: operational excellence, security, reliability, performance efficiency, cost optimization, and sustainability. - Expert-level proficiency with Terraform for AWS infrastructure provisioning and management. - Extensive hands-on experience with Amazon EKS and container orchestration using Kubernetes. - Practical experience with Rundeck for workflow automation and job scheduling. - Working knowledge of JFrog Artifactory for artifact repository management and integration with AWS services and CI/CD pipelines. - Familiarity with AWS AI and machine learning services including AWS AgentCore, Model Context Protocols (MCPs), SageMaker, Bedrock, and related technologies. - Strong scripting and programming skills in Python, PowerShell, Bash, or similar languages. - Experience with CI/CD tools such as AWS CodePipeline, CodeBuild, Jenkins, or GitLab CI/CD. - Proficiency with version control systems, particularly Git. - Understanding of monitoring and observability tools including CloudWatch, X-Ray, and third-party solutions. - AWS Certified Solutions Architect – Professional certification required. - Additional AWS certifications (DevOps Engineer Professional, Security Specialty, or Advanced Networking Specialty) strongly preferred. Preferred Qualifications - AWS Certified DevOps Engineer – Professional or AWS Certified Security – Specialty. - Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD). - Experience with multi-cloud architectures and familiarity with Azure or GCP. - Background in FinOps practices and cloud cost optimization frameworks. - Experience with Infrastructure Security and compliance frameworks (SOC 2, ISO 27001, HIPAA, PCI-DSS). - Prior experience in the commercial real estate or professional services industry. - Experience with observability platforms such as Datadog, New Relic, or Splunk. Personal Attributes - Strong problem-solving skills with the ability to analyze complex technical challenges and develop elegant solutions. - Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. - Self-motivated and able to work independently while also collaborating effectively with cross-functional teams. - Passionate about cloud technologies and committed to continuous learning as AWS services evolve. - Customer-focused mindset with a dedication to delivering high-quality solutions that meet business objectives. - Strong organizational skills with the ability to manage multiple priorities and projects simultaneously. Location Remote – Jalisco, MEX If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!