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Contabilizei

Cultura e Desenvolvimento = Construímos Juntos e Juntas Acreditando que o sucesso de pessoas empreendedoras é o nosso sucesso, Guardiões e Guardiãs de nossa cultura constroem todos os dias o melhor lugar para se trabalhar. Crescendo com a Contabilizei e contando suas próprias histórias! Buscar ser 1% melhor todos os dias é um valor importante no foguete. Um dos pilares para o encorajamento ao protagonismo dos nossos Guardiões e Guardiãs é feito através do Ciclo de Performance, com possibilidades de Carreira em Y, Cultura de Feedback (1:1) e ferramentas que ajudam entender oportunidades de desenvolvimento e evolução constante de nossos valores. É importante que saiba, você pode ser quem é! Estamos conscientizando e construindo um ambiente psicologicamente seguro com iniciativas de Diversidade e Inclusão. Somos verdadeiros(as) e acreditamos que essa seja uma responsabilidade de todos os Guardiões e Guardiãs! Todas as nossas oportunidades estão abertas para pessoas diversas em identidade de gênero, cor e etnia, orientação sexual, origem, pessoas com deficiência (PcD), e todas as interseccionalidades possíveis.

Customer Relationship Analyst

Location

Brazil

Posted

41 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Customer Relationship Analyst

Contabilizei

Role Description A sua missão: - Oferecer atendimento ao cliente Contabilizei, contribuindo com as rotinas do Assessor, garantindo agilidade e qualidade no atendimento. Como será o seu dia a dia: - Responder questões de trato rotineiro sem apoio do Assessor(a) ou demais áreas; - Distribuir demandas operacionais não ligadas à sua função; - Abrir solicitações internas em nome do cliente; - Garantir que o cliente não fique sem resposta e ao menor tempo possível; - Ser o elo entre Assessor(a) e o cliente; - Ser o elo entre cliente e demais áreas da companhia; - Garantir que a comunicação com o cliente ocorra de forma mais personalizada possível; - Entregar as metas atribuídas ao seu cargo; - Contribuir nas metas destinadas ao Assessor(a); - Treinar novos Analistas; - Participar da construção de novos projetos e metodologias de trabalho. Qualifications - Ensino Superior Completo: em Gestão Contábil, Ciências Contábeis e/ou Direito; - Disponibilidade para atuar das 10h às 19h ou 11h às 20h; - Facilidade com ERP e CRM; - Experiência em Lucro Presumido e Simples Nacional; - Experiência com Atendimento ao Cliente; - Interesse em atuar com atendimento técnico; - Saber ler e entender guias; - Conhecimento Intermediário em faturamento; - Conhecimento intermediário em sistemas financeiros, abertura de empresas, registro em órgão de classe. Benefits - Plano de Saúde; - Plano Dental; - Psicoterapia Online; - TotalPass; - Seguro de Vida; - Vale Alimentação e Vale Refeição (VA/VR); - Parcerias de Desconto (Universidade e Escolas de Idiomas); - Despreocupe-se - Seguros Diversos; - No dress code; Company Description Cultura e Desenvolvimento = Construímos Juntos e Juntas - Acreditando que o sucesso de pessoas empreendedoras é o nosso sucesso, Guardiões e Guardiãs de nossa cultura constroem todos os dias o melhor lugar para se trabalhar. - Crescendo com a Contabilizei e contando suas próprias histórias! - Buscar ser 1% melhor todos os dias é um valor importante no foguete. - Um dos pilares para o encorajamento ao protagonismo dos nossos Guardiões e Guardiãs é feito através do Ciclo de Performance, com possibilidades de Carreira em Y, Cultura de Feedback (1:1) e ferramentas que ajudam entender oportunidades de desenvolvimento e evolução constante de nossos valores. - É importante que saiba, você pode ser quem é! - Estamos conscientizando e construindo um ambiente psicologicamente seguro com iniciativas de Diversidade e Inclusão. - Somos verdadeiros(as) e acreditamos que essa seja uma responsabilidade de todos os Guardiões e Guardiãs! - Todas as nossas oportunidades estão abertas para pessoas diversas em identidade de gênero, cor e etnia, orientação sexual, origem, pessoas com deficiência (PcD), e todas as interseccionalidades possíveis.

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