Role Description - Customer invoicing and collections - Process vendor setup requests and provide vendor data to clients via custom forms and online portal registrations - Maintain vendor documents such as W-9, W-8BEN-E, and Banking and Remittance Information sheet - Prepare quotes for client procurement to obtain a purchase order - Review sales orders and process approval to bill - Review, respond to, and process client requests regarding their invoice or our vendor setup - Generate invoices and approve to submit to client, process daily invoice batch or on demand submissions - Process credit memos and re-bill sales orders as needed - Generate and deliver accounts statements to clients - Submit requests for refund processing to accounts payable as approved by controller - Manage online portals for submission and status of invoices, and updates to vendor remittance data - Communicate cancellation requests to sales and revenue accounting teams if not in copy - Responding to sales inquiries regarding the status of billing - Follow-up with clients on the status of open invoices Qualifications - Positive attitude - Prior experience with NetSuite and Salesforce - Strong Microsoft Excel skills and experience (i.e. Pivot Tables, Formulas, VLOOKUP functions) - Professionalism when interacting with customers - Fundamental knowledge and understanding of accounting for revenue and GAAP accounting - Excellent written and verbal communication skills that translate into proactive updates to management internally and positive interactions with customers - Must be detail oriented and possess strong organizational skills - Self-starter able to manage a significant workload and balance competing high priority tasks

Role Description We are seeking a detail-oriented Accounts Receivable professional to join a fast-paced finance team supporting a growing retail and e-commerce business. This role involves managing high-volume transactions, overseeing debtor follow-ups, processing orders, and ensuring accurate account administration. You will work closely with internal teams while delivering strong customer support and maintaining financial accuracy. This is an excellent opportunity for someone with strong AR experience, attention to detail, and the ability to thrive in a dynamic and collaborative environment. Key Responsibilities - Process and review customer order data from the Order Management System (OMS) and eCommerce platforms. - Perform system checks and resolve pricing, discount, and invoicing discrepancies before finalising invoices in Xero. - Manage accounts receivable functions in Xero, including invoice finalisation, payment allocation, reconciliations, and account administration. - Process customer account applications and support new account setup. - Allocate payments accurately on a daily basis and maintain clear reconciliation records. - Monitor overdue invoices and perform debtor follow-ups via email and outbound calls where required. - Support management of medium and high-risk accounts, escalating issues as needed and ensuring appropriate approvals. - Report accounts receivable issues, including overdue balances, to the Finance Manager. - Monitor customer credit terms to ensure compliance and reduce financial risk. - Respond to customer and pharmacy enquiries related to orders, accounts, and products through shared inboxes. - Manage shared inbox communications and ensure timely responses and escalations. - Liaise with dispatch and internal teams to support smooth order processing. - Process credit note adjustments as required. - Prepare ad hoc reports and provide support for accounts receivable analysis and decision-making. - Assist the Finance Manager and team with daily operations, audits, training, and administrative tasks. - Perform other duties as required. Qualifications - Bachelor’s degree in Business, Finance, Accounting, or a related field is preferred. - Minimum 3+ years of experience in accounts receivable, collections, debtor management, or similar finance support roles. - Strong experience in high-volume accounts receivable environments, including payment allocation and collections. - Experience handling debtor follow-ups via email and outbound calls. - Background in wholesale, retail, or e-commerce environments is highly desirable. - Experience with Xero or similar accounting/order management systems is preferred. - Intermediate Excel skills required. - High attention to detail and accuracy in financial processing and administration. - Strong written and verbal communication skills with the ability to handle customer interactions confidently. - Ability to work independently while collaborating effectively with a team. - Strong organisational, time management, and problem-solving skills. - Ability to manage sensitive financial and customer information with professionalism. - Exposure to Australian accounting or business processes is advantageous. Benefits - Work from home; Dayshift, Monday to Friday; weekends off. - HMO with 2 free dependents and medical reimbursements. - Government-mandated benefits. - Opportunities to work with leading companies in Australia and beyond. - Training programmes for career development. - Engaging company outings, team activities, and wellness sessions. - Supportive, inclusive culture. - Dedicated managers focused on your growth and success. Company Description Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom, and Europe, providing direct access to global careers and long-term opportunities. - We offer competitive pay and benefits, additional entitlements, and structured career development programs that make employment both financially rewarding and professionally sustainable. - Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth, and genuine care for every employee. - Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team. 🔗 Learn more about us through our official pages: - Website: twoconnect.com.au - Careers: apply.workable.com/twoconnect-careers/ - LinkedIn: linkedin.com/company/twoconnectau - Facebook: facebook.com/2woconnect - Instagram: instagram.com/twoconnect_

• Achieve 100% to goal for assigned products and tissue services for quarterly and annual revenue and unit goals. • Differentiate Artivion products using clinical data, conducting in-services, and attending cases on a regular basis. • Generate new customers by calling on Cardiac and Vascular surgeons. • Provide regular in-services to OR personnel to communicate the safe & effective use and benefits of Artivion products. • Actively engage target customers to attend Medical Education programs and Artivion sales & marketing programs. • Report all product complaints to Artivion Complaint Reporting by Midnight on day of notification. • Maintain and grow selling prices across all product lines with all customers in the assigned territory. • Attend medical meetings and Artivion training meetings as requested by management. • Communicate territory needs, trends, and problems to Region Manager. • Comply with all corporate policies to include the Artivion standards of conduct policy. • Maintain all administrative functions such as expense reports, lead follow-up, and open P.O.’s in accordance with corporate directives and in a timely manner. • Cooperate and assist other Artivion sales team members in transferring product and key surgeon/account history knowledge.

• Process daily tasks assigned from the billing software system. • Enter and process data related to patient care and reimbursement. • Check to ensure all patient documents are on file and completed correctly. • Connect with insurance payors by telephone or online regarding non-payment or short payment on outstanding claims. • Respond to insurance payor correspondence. • Contact patients on outstanding balances, assist with payment plans and financial hardships. • Review and resolve denied claims and resubmit corrected claims to payors for reprocessing. • Work AR aging reports for payors and patients. • Review claims forms to primary, secondary, and tertiary insurance payors as needed. • Submit write-offs, adjustments, and refunds. • Ensure month-end billing deadlines are met. • Work accounts promptly to ensure claims are processed appropriately. • Provide exceptional customer service to all internal and external customers. • Review HCPC, modifiers, and ICD-10 codes for accuracy while keeping up with compliance and coverage criteria to update employees as needed. • Meets work standards by following productivity, quality, and customer service standards established by the company. • Complies with Corporate Compliance and HIPAA responsibilities. • Perform other duties and special projects as assigned.