Role Description We are searching for an Inside Sales Manager & Performance Coach to develop, mentor and scale our dedicated and high-performing sales team (based in Montreal and remote across Canada/USA). This pivotal role ensures our team is expertly coached to connect with potential clients from social media and transform their inquiries into passionate customers, mastering the art of consultative selling while navigating intimate and vulnerable conversations with empathy and grace. This is an excellent opportunity for someone who thrives in a fast-paced, creative setting and takes pride in elevating both team performance and the client experience. - Lead & Coach: Manage a team of Client Acquisition Specialists, identifying individual strengths and implementing personalized development plans to hit conversion targets. - Design & Deliver Training: Create and facilitate workshops, role-plays, and 1:1 coaching sessions focused on active listening, trauma-aware communication, and confidence building. - Call Shadowing & Feedback: Conduct regular live call monitoring and recording reviews to provide tailored, actionable feedback that enhances both emotional presence and commercial results. - Master the Sales Cycle: Develop high-impact modules for premium B2C sales, including value-based selling, objection handling, and "soft closing" techniques. - Optimize the Script: Refine communication guidelines and scripts to ensure they remain authentic, ethical, and effective across different markets. - Onboarding: Establish a structured onboarding and certification process for new hires to ensure a fast and inspired ramp-up period. - Metric Tracking: Monitor key performance indicators (KPIs) to drive growth while ensuring every client interaction meets our high-standard boutique experience. Qualifications - At least 10 years of experience and a proven track record in high-ticket B2C sales ideally in luxury retail, wellness, beauty, or high-end hospitality. - At least 5 years managing and leading teams, ideally within a sales environment or a role with a strong focus on driving performance and KPIs. - A natural coach with a strong, motivating presence, capable of recognizing subtle behavioral patterns and elevating team performance through thoughtful, empowering feedback. - Fiercely metrics-driven with a deep passion for sales, conversion rates, and KPIs, holding yourself and your team accountable to high performance standards. - Proficient in designing and delivering impactful training programs, transforming complex psychological concepts into simple, actionable sales tools. - Outstanding listening capabilities and comfortable guiding a team through sensitive or vulnerable client conversations with professionalism. - Adaptable and thrives in a fast-paced environment, comfortable managing a hybrid team (on-site and remote). Benefits - Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge. - Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development. - Recognition and Support: A team that values your contributions and celebrates your success. - Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.

• Generate opportunities through proactive outbound prospecting. • Collaborate directly with sales and marketing teams to create opportunities with potential clients. • Demonstrate and leverage strong sales and influence skills.

Role Description Do you enjoy talking to people, building relationships, and helping clients take the next step in buying or selling real estate? Tillung Tampa Bay is growing and looking for a motivated Appointment Setter / Inside Sales Representative to join our team remotely. In this role, you will: - Connect with potential buyers and sellers - Qualify leads - Follow up consistently - Schedule appointments for our real estate agents You’ll play a key role in helping grow one of Florida’s top-performing real estate teams. This is a fast-paced, high-energy opportunity for someone who is confident on the phone, organized, and motivated by performance and growth. Qualifications - Previous experience in sales, appointment setting, cold calling, or inside sales preferred - Real estate experience is a plus but not required - Strong English communication skills, both verbal and written - Confident and comfortable speaking on the phone for extended periods - Strong follow-up, organization, and time management skills - Experience using CRM systems and sales tools - Self-motivated, coachable, and goal-oriented - Reliable internet connection and quiet remote work environment Requirements - Call, text, and follow up with buyer and seller leads daily - Qualify prospects and identify motivation, timeline, and goals - Schedule appointments for real estate agents with qualified buyers and sellers - Maintain consistent communication through phone, email, and CRM follow-up - Keep the CRM updated with accurate notes and lead information - Re-engage cold and nurture leads through ongoing follow-up - Generate and nurture new business opportunities within assigned markets - Track daily conversations, appointments set, and performance metrics - Work closely with the sales team to improve lead conversion and pipeline growth Benefits - Competitive performance-based pay with opportunities for bonuses and advancement based on results

• Connect with established clients to re-engage and drive consignment activity • Follow up on leads generated by marketing team • Leverage strong client relationships to gain referrals for new business • Outreach daily to existing clients • Provide an outstanding client experience • Review contract with clients • Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources