Nuovo Photography

Role Description We are searching for an Inside Sales Manager & Performance Coach to develop, mentor and scale our dedicated and high-performing sales team (based in Montreal and remote across Canada/USA). This pivotal role ensures our team is expertly coached to connect with potential clients from social media and transform their inquiries into passionate customers, mastering the art of consultative selling while navigating intimate and vulnerable conversations with empathy and grace. This is an excellent opportunity for someone who thrives in a fast-paced, creative setting and takes pride in elevating both team performance and the client experience. - Lead & Coach: Manage a team of Client Acquisition Specialists, identifying individual strengths and implementing personalized development plans to hit conversion targets. - Design & Deliver Training: Create and facilitate workshops, role-plays, and 1:1 coaching sessions focused on active listening, trauma-aware communication, and confidence building. - Call Shadowing & Feedback: Conduct regular live call monitoring and recording reviews to provide tailored, actionable feedback that enhances both emotional presence and commercial results. - Master the Sales Cycle: Develop high-impact modules for premium B2C sales, including value-based selling, objection handling, and "soft closing" techniques. - Optimize the Script: Refine communication guidelines and scripts to ensure they remain authentic, ethical, and effective across different markets. - Onboarding: Establish a structured onboarding and certification process for new hires to ensure a fast and inspired ramp-up period. - Metric Tracking: Monitor key performance indicators (KPIs) to drive growth while ensuring every client interaction meets our high-standard boutique experience. Qualifications - At least 10 years of experience and a proven track record in high-ticket B2C sales ideally in luxury retail, wellness, beauty, or high-end hospitality. - At least 5 years managing and leading teams, ideally within a sales environment or a role with a strong focus on driving performance and KPIs. - A natural coach with a strong, motivating presence, capable of recognizing subtle behavioral patterns and elevating team performance through thoughtful, empowering feedback. - Fiercely metrics-driven with a deep passion for sales, conversion rates, and KPIs, holding yourself and your team accountable to high performance standards. - Proficient in designing and delivering impactful training programs, transforming complex psychological concepts into simple, actionable sales tools. - Outstanding listening capabilities and comfortable guiding a team through sensitive or vulnerable client conversations with professionalism. - Adaptable and thrives in a fast-paced environment, comfortable managing a hybrid team (on-site and remote). Benefits - Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge. - Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development. - Recognition and Support: A team that values your contributions and celebrates your success. - Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.

Role Description We are searching for a Client Acquisition Specialist to join our dedicated team, playing a crucial role in connecting with potential clients who have expressed interest in our photography experiences through online ads on social media, conducting engaging sales pitches over the phone and guiding them through the booking process. This is an excellent opportunity for someone who thrives in a fast-paced, results-driven setting and takes pride in maintaining qualified and prepared clients for the experience they will have in our studios. - Engage and connect with potential clients who have already expressed interest, turning curiosity into genuine excitement for our photography experience. - Deliver compelling, emotion-driven sales pitches that highlight the unique value of our services, make clients feel truly understood, and dissolve any hesitation. - Skillfully handle objections by actively listening, identifying real concerns, and offering clear, confident, and reassuring solutions. - Guide each client through a smooth, effortless booking journey — from first inquiry to confirmed appointment — ensuring a seamless and memorable experience. - Drive strong results by consistently applying our proven sales process and leveraging the tools provided to maintain a high conversion rate. - Meet and exceed sales goals while upholding a customer-first mindset and the highest standards of integrity throughout the entire sales experience. Qualifications - Natural communicator with a warm, confident, and engaging phone presence. - Strong ability to build rapport quickly and make clients feel understood. - Skilled in sales techniques, including discovery, pitching, objection handling, and closing. - Actively listens, asks the right questions, and adapts their approach to each client. - Resilient and motivated by goals, challenges, and continuous improvement. - Comfortable working with CRM tools and managing a structured sales pipeline. - Organized, detail-oriented, and able to handle multiple leads simultaneously. - Positive, energetic, and able to maintain professionalism under pressure. - Highly adaptable and quick to learn new offers, processes, and tools. - Driven by results but guided by empathy, integrity, and respect for the customer. - Ability to work in a dynamic and fast-paced environment. Benefits - Competitive Compensation: A base salary complemented by a generous commission structure, recognizing your performance and dedication. - Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge. - Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development. - Recognition and Support: A team that values your contributions and celebrates your success. - Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount. Company Description Nuovo Artistic Studios is not just a photography studio; it’s a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time. This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time. This is your moment. Apply today!