Metro Vein Centers logo
Metro Vein Centers

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.

Sales Development Representative

Location

United States

Posted

15 days ago

Salary

$65K - $75K / year

Seniority

Mid Level

Job Description

Sales Development Representative

Metro Vein Centers

Role Description We’re hiring a Sales Development Representative (SDR) - internally named, Patient Intake Coordinator, with experience in medical call centers, front desk patient scheduling, or insurance-based sales. You’ll serve as the first voice a patient hears , managing phone conversations with empathy and urgency while verifying insurance, overcoming objections, and securing appointments across our 60+ clinics. As a Patient Intake Coordinator , your mission is to connect with prospective patients, bring clarity to their symptoms and treatment options, and confidently guide them to book a vein evaluation and ultrasound. You are the frontline driver of new patient growth, ensuring every interaction is patient-first, educational, and action-oriented. Success in this role requires: - A deep understanding of healthcare workflows - Confidence navigating insurance barriers - Prior experience converting calls into booked visits If you’ve worked in a medical practice, urgent care center, or dental front desk—and know how to guide patients, ask the right questions, and document accurately in EMRs—this is for you. Qualifications - Bilingual in Spanish and English (preferred) - Experience in medical call centers, patient scheduling, or healthcare sales - Strong persuasion and objection-handling skills - Ability to navigate multiple tools (CRM, EMR, and phone systems) - Experience in sales or high-volume service environments Requirements - Maintain high engagement by making and taking up to 100 calls per day - Consistently book 10 to 15 evaluations with an ultrasound (U/S) per day - Achieve a 55%+ conversion rate on qualified calls - Document 100% of interactions accurately in CRM/EMR systems - Deliver a consistent, patient-first experience aligned with QA guidelines Benefits - Medical, Dental, and Vision Insurance - 401(k) with Company Match - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP)

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