Role Description Our advanced software saves clients hundreds of dollars a night making you invaluable to them. Our booking engine outperforms major travel sites like Hotels.com, Expedia, and Booking.com, ensuring you provide exceptional value to your clients. Qualifications - Strong communication and customer service skills. - Ability to work independently and manage your time effectively. - Must reside and have work authorization in the United States, Mexico, Australia, or most of Europe. - Reliable internet and computer. Requirements - Flexible Hours: Set your own schedule and work remotely. - Exclusive Software Access: Use our cutting-edge booking engine to maximize client savings and your earnings. - Travel Perks: Enjoy opportunities for free trips for both business and pleasure. - Industry Insights: Find out the latest trends and techniques that make you the most successful. Benefits - This role is perfect for those seeking a dynamic career in an 8 trillion dollar industry or those who never considered it before. - You'll have the flexibility to work on your own terms while being part of a rapidly growing field with endless opportunities.

• Manage large and diverse client portfolio. • Serve as client advocate to ensure high level of client satisfaction. • Develop and maintain relationships with clients. • Accurately identify and capture client problems and requests and engage appropriate internal stakeholders. • Identify opportunities to expand client service offerings and communicate them to the sales team • Report on project objectives and deadlines. Facilitate client engagement on project objectives. • Hand-off technician specific issues to Operations for prevention plan. • Follow up with Operations to ensure issue resolution. • Follow up with Firm Liaison to communicate completion of open issues and projects. • Generate and deliver custom client reports as requested. • Complete data and volume trending analysis. • Conduct regular client business reviews. • Facilitate client implementations. • Draft and deliver meeting minutes to attendees of regular client business reviews. • Coordinate contribution of firm specific knowledge content to knowledge repositories.

• Manage a portfolio of existing partners, focusing on retention and revenue maximization • Proactively identify opportunities to increase processing volumes • Move beyond transactional conversations to become a trusted advisor • Conduct regular performance reviews and strategy sessions with key stakeholders • Keep a close eye on KPIs and troubleshoot proactively to maintain performance

• Provide sales and account management leadership to a team of International Recruitment Specialists supporting the largest Summer Work and Travel host employers. • Maximise renewals for each season from managed host relationships. • Collaborate with leadership to develop and execute strategic sales plans to add additional strategic accounts. • Set individualised sales/renewal goals and pipeline targets for team members. • Create outreach strategies to engage hosts and provide high-touch support. • Provide gold standard account management to host accounts by building long-term relationships, ensuring the international recruitment specialists are delivering on commitments, and identifying opportunities for growth and retention. • Oversee hiring and placements for all assigned accounts. • Consult with hosts on hiring strategies aligned with participant availability and market trends. • Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality. • Ensure a positive experience for all stakeholders through proactive communication and support.