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Strategic Account Manager
Location
United States
Posted
21 days ago
Salary
0
Seniority
Senior
Job Description
Strategic Account Manager
CIEE Barcelona
• Provide sales and account management leadership to a team of International Recruitment Specialists supporting the largest Summer Work and Travel host employers. • Maximise renewals for each season from managed host relationships. • Collaborate with leadership to develop and execute strategic sales plans to add additional strategic accounts. • Set individualised sales/renewal goals and pipeline targets for team members. • Create outreach strategies to engage hosts and provide high-touch support. • Provide gold standard account management to host accounts by building long-term relationships, ensuring the international recruitment specialists are delivering on commitments, and identifying opportunities for growth and retention. • Oversee hiring and placements for all assigned accounts. • Consult with hosts on hiring strategies aligned with participant availability and market trends. • Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality. • Ensure a positive experience for all stakeholders through proactive communication and support.
Job Requirements
- Bachelor’s degree required.
- A Minimum of 3-6 years of previous sales and customer success required, B2B and human capital solutions preferred.
- A Minimum of 1-3 years of people management experience preferred.
- Ability to draw conclusions and create strategy based on metrics.
- Strong verbal and written communication skills are required.
- Strong organisational skills with attention to detail required.
- Proactive and preference for working in a fast-paced environment.
- Ability to work with remote field staff.
- Ability to investigate and analyse information to draw conclusions and solve problems efficiently.
- Energetic, personable, goal, and team-oriented.
- Tolerance for ambiguity and a sense of humour.
- Technology proficiency required – experience with Salesforce, Microsoft Suite, Teams, preferred.
- Innovative, creative, and flexible to a changing environment.
- A passion for CIEE's mission and global exchange.
- Qualified candidates from underrepresented groups are strongly encouraged to apply.
Benefits
- Paid time off
- Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on our eligibility rules)
- CIEE Study Abroad and TEFL Program discounts
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental, and vision)
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
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