• Collaborate with Project Management and customers to understand business needs, user roles, and workflows. • Propose, tailor, and secure customer buy-in for customized training plans that support deployment and adoption. • Deliver dynamic and engaging virtual training sessions using a variety of instructional methods, including demonstrations, hands-on practice, and scenario-based learning. • Adapt training content to different skill levels, use cases, and audiences to ensure effective learning outcomes. • Stay up to date on product changes and enhancements to ensure training materials remain accurate and relevant. • Create and maintain supplementary training resources such as checklists, guides, and bite-sized videos to support ongoing learning. • Provide post-training support and follow-up guidance to help end users fully utilize 1Password. • Collect and analyze customer and end-user feedback to continuously improve training content and delivery. • Track customer progress against training plans and measure success using defined key performance indicators (KPIs).

• The Instructional Design Supervisor leads the end-to-end strategy, development, and quality assurance of learning solutions for the Technology Support Center (TSC). • This role manages a team of instructional designers and the project queue while providing guidance and mentorship to the design team to ensure excellence. • Oversees the creation of all deliverables including e-learning, virtual instructor-led materials, and job aids to ensure they are pedagogically sound, brand-aligned, and scalable. • Acts as a SME for various aspects of the IT Support business to ensure knowledge base articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus, Training/Knowledge Mgmt, Change Mgmt, Microsoft, Telepresence, etc. • Drives continuous improvement in content effectiveness and accelerates the speed to proficiency for TSC associates.

Role Description Siamo alla ricerca di un insegnante privato innovativo ed energico da inserire nel nostro eccellente team di tutor. Stiamo cercando un insegnante qualificato che si unisca al nostro team di tutor professionisti che supportano i nostri studenti nell'apprendimento del programma Excel. Nella nostra azienda ti offriamo l'opportunità di entrare a far parte del nostro team di tutor che supportano gli studenti che hanno bisogno di aiuto nei loro studi quotidiani. Compiti - Prepara un programma specifico per aiutare l'apprendimento dello studente; - Comincia a dare lezioni provate da subito; - Serietà, puntualità e professionalità con gli studenti. Qualifications - Non è richiesta esperienza; - Diploma di Maturità; - Passione per l'insegnamento e l'Informatica. Benefits - Opportunità di far parte di un fantastico team; - Impartisci lezioni online o a domicilio; - Decidi tu quanto guadagnare a lezione (12€-36€/h). Company Description

• Create training content for internal and external stakeholders • Develop clear, structured learning materials (modules, guides, job aids, videos, decks) • Build and maintain the Verifier Certification Pathway • Establish version control, update cycles, and 'single source of truth' training libraries • Partner with Verification leadership and field teams to identify skill gaps