Job Closed
This listing is no longer active.
Productive businesses use 1Password to secure employees at scale.
Customer Training Specialist
Location
United States
Posted
109 days ago
Salary
$63K - $88K / year
Seniority
Mid Level
Job Description
Customer Training Specialist
1Password
• Collaborate with Project Management and customers to understand business needs, user roles, and workflows. • Propose, tailor, and secure customer buy-in for customized training plans that support deployment and adoption. • Deliver dynamic and engaging virtual training sessions using a variety of instructional methods, including demonstrations, hands-on practice, and scenario-based learning. • Adapt training content to different skill levels, use cases, and audiences to ensure effective learning outcomes. • Stay up to date on product changes and enhancements to ensure training materials remain accurate and relevant. • Create and maintain supplementary training resources such as checklists, guides, and bite-sized videos to support ongoing learning. • Provide post-training support and follow-up guidance to help end users fully utilize 1Password. • Collect and analyze customer and end-user feedback to continuously improve training content and delivery. • Track customer progress against training plans and measure success using defined key performance indicators (KPIs).
Job Requirements
- 2+ years of experience in a customer-facing role such as customer support, onboarding, or training, ideally within a Software as a Service (SaaS) environment.
- Proven ability to facilitate engaging virtual training sessions and present complex concepts to audiences with varying technical backgrounds.
- Practical understanding of adult learning principles and instructional methodologies.
- Strong communication, collaboration, and interpersonal skills.
- Effective time management and problem-solving skills, with the ability to manage multiple customer engagements simultaneously.
- Analytical mindset with experience evaluating training effectiveness through metrics and feedback.
- Experience with or familiarity using Learning Management Systems (LMS) and Customer Relationship Management (CRM) tools is a plus.
- Bonus: Familiarity with 1Password or other password management tools.
Benefits
- Health and wellbeing
- Maternity and parental leave top-up programs
- Competitive health benefits
- Generous PTO policy
- RSU program for most employees
- Retirement matching program
- Free 1Password account
- Paid volunteer days
- Peer-to-peer recognition through Bonusly
- Remote-first work environment
Related Guides
Related Categories
Related Job Pages
More Learning and Development Jobs
• The Instructional Design Supervisor leads the end-to-end strategy, development, and quality assurance of learning solutions for the Technology Support Center (TSC). • This role manages a team of instructional designers and the project queue while providing guidance and mentorship to the design team to ensure excellence. • Oversees the creation of all deliverables including e-learning, virtual instructor-led materials, and job aids to ensure they are pedagogically sound, brand-aligned, and scalable. • Acts as a SME for various aspects of the IT Support business to ensure knowledge base articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus, Training/Knowledge Mgmt, Change Mgmt, Microsoft, Telepresence, etc. • Drives continuous improvement in content effectiveness and accelerates the speed to proficiency for TSC associates.
Private Excel Teacher
LeTueLezioniSe ti piace progettare, spiegare e dare feedback costruttivi, questo ruolo ti permette di trasformare la tua esperienza in valore per altri.
Role Description Siamo alla ricerca di un insegnante privato innovativo ed energico da inserire nel nostro eccellente team di tutor. Stiamo cercando un insegnante qualificato che si unisca al nostro team di tutor professionisti che supportano i nostri studenti nell'apprendimento del programma Excel. Nella nostra azienda ti offriamo l'opportunità di entrare a far parte del nostro team di tutor che supportano gli studenti che hanno bisogno di aiuto nei loro studi quotidiani. Compiti - Prepara un programma specifico per aiutare l'apprendimento dello studente; - Comincia a dare lezioni provate da subito; - Serietà, puntualità e professionalità con gli studenti. Qualifications - Non è richiesta esperienza; - Diploma di Maturità; - Passione per l'insegnamento e l'Informatica. Benefits - Opportunità di far parte di un fantastico team; - Impartisci lezioni online o a domicilio; - Decidi tu quanto guadagnare a lezione (12€-36€/h). Company Description
Learning, Development & Training Specialist
Regenified™Certifying the regenerative supply chain globally – because a better future is rooted in our soil.🌱
• Create training content for internal and external stakeholders • Develop clear, structured learning materials (modules, guides, job aids, videos, decks) • Build and maintain the Verifier Certification Pathway • Establish version control, update cycles, and 'single source of truth' training libraries • Partner with Verification leadership and field teams to identify skill gaps
• Reporting to the Executive Director, the Manager, Professional Development Courses and Consultancy will lead the development and execution of SOWC’s professional development and consultancy portfolio. • The role will focus on winning, managing, and delivering contracts for professional development training and consultancy projects • Developing, marketing, and scaling open and bespoke courses for conservation professionals and organisations across Africa. • Working closely with adjunct faculty, partner institutions, and internal and external stakeholders, the Manager will ensure that all offerings meet client needs, uphold ALU’s brand standards, and contribute to the School’s financial sustainability. • Ensure timely and high-quality outputs that meet contractual obligations and strengthen SOWC’s reputation for excellence.




