Role Description Our client, a non-profit organization, is hiring a Project Operations Specialist. Reporting to the Director of Marketing & Communications, you will play a key part in helping the marketing team plan, organize, and deliver work effectively across a wide range of initiatives and stakeholders. You will bring structure, visibility, and operational consistency to the team through strong project coordination, workflow management, and communication practices, while also supporting marketing reporting and analytics. This is an existing full-time, fully remote opportunity open to candidates across Canada. How you will make an impact: - Marketing project coordination and workflow management: - Coordinate the day-to-day flow of marketing projects. - Ensure timelines, deliverables, ownership, and dependencies are clearly established and maintained. - Support project intake, gather information from stakeholders, and provide updates as initiatives progress. - Project operations and process improvement: - Own and maintain marketing workflows using a project tool. - Continuously identify opportunities to improve visibility, reduce duplication, and strengthen coordination across the team. - Stakeholder communication and delivery support: - Maintain momentum across multiple concurrent initiatives. - Proactively identify risks and follow up on outstanding items. - Support meeting cadences and ensure stakeholders remain aligned on priorities and timelines. - Marketing reporting and analytics: - Support the development and maintenance of recurring reports and dashboards. - Help translate data into clear summaries that support planning and optimization discussions. - Operational and administrative support: - Coordinate project meetings and support vendor and translation coordination. - Assist with maintaining marketing platforms and tools. - Stay informed on new tools, AI capabilities, and workflow improvements. Qualifications - Experience in marketing coordination, marketing operations, project coordination, agency account management, or a related function. - Understanding of how marketing teams operate. - Highly organized, detail-oriented, and proactive in managing workflows. - Hands-on experience using monday.com or similar project management platforms. - Comfortable working with marketing reports, dashboards, and data. - Strong communicator who works well across teams and functions. - Comfortable working remotely in an accountable, team-oriented environment. - Experience within nonprofit or mission-driven organizations is considered an asset. - Bilingualism is also considered an asset. Requirements - Ability to balance multiple priorities, stakeholders, and timelines. - Skills to keep projects moving and identify risks early. - Ability to create clarity across teams without losing sight of deadlines. - Resourceful, curious, and motivated to improve how work gets done. Compensation $59,000 - $66,000 Interview Process - A virtual interview with a Talent Advisor to discuss your background, interests, and alignment with the role. - A virtual interview with the Hiring Manager to explore your experience supporting marketing operations. - A final virtual interview with the Hiring Manager and another department manager to further explore your collaboration style. Should you require accommodation in any aspect of the selection process, please contact us at [email protected] and we will be happy to assist.

• Establish, maintain, and continuously improve the CEERJ Commercial PMO framework • Provide end-to-end oversight of CEERJ commercial transformation and execution initiatives • Consolidate priorities, milestones, ownership, risks, and interdependencies across initiatives • Enable clarity on sequencing, focus, and resource allocation across the commercial platform • Drive disciplined follow-up on agreed actions, decisions, and commitments • Act as PMO owner for CEERJ Organizational Readiness for Tryngolza, with responsibility for coordinating and driving organisational preparedness across functions • Design and manage a structured readiness framework addressing: ways of working, processes and governance, organisational set-up and interfaces, capability and skill readiness • Work in close partnership with Launch Excellence and other CEERJ functions to align readiness activities, timelines, and expectations • Ensure shared understanding of roles, responsibilities, and cross-functional dependencies • Identify organisational gaps, risks, and interdependencies; drive mitigation actions and timely escalation • Track and communicate readiness progress through clear, executive-ready insights • Act as a trusted execution partner to the CEERJ Commercial Excellence & Strategy Execution Director • Support agenda focus, prioritisation, and follow-up on strategic and transformation priorities • Prepare structured updates, dashboards, and decision-ready materials for leadership forums • Translate complex inputs into clear implications and recommended actions • Engage closely with CEERJ sub-functions to ensure shared understanding and alignment • Surface misalignments or tensions early and support resolution through deep listening and perspective-taking • Resolve conflicts by facilitating balanced trade-offs and pragmatic compromises • Foster a collaborative, trust-based way of working across the platform • Temporarily support sub-functions during capacity or capability gaps • Provide hands-on analytical, project, or coordination support where it adds the greatest value • Adapt scope and focus dynamically in line with CEERJ priorities • Apply a data-driven, insight-oriented mindset to identify patterns, risks, and improvement opportunities • Use analytics to support prioritisation, performance tracking, and decision-making • Convert insights into practical, actionable recommendations

• Build and scale the Commercial Operations function to support pre-commercial through commercial-stage growth. • Partner with Commercial Leadership to develop launch strategies, go-to-market models, field deployment plans, and operational infrastructure. • Lead launch readiness activities including territory alignment, targeting, incentive compensation, CRM implementation, analytics, and reporting. • Develop operational frameworks to support specialty product commercialization, including infused and buy-and-bill reimbursement environments. • Support long-range planning, annual operating planning, and commercial forecasting activities. • Lead all field operations activities including sales force sizing, structure, alignment, targeting, call planning, and performance analytics. • Oversee incentive compensation design, administration, and optimization aligned with business objectives. • Establish KPIs, dashboards, and reporting frameworks to measure commercial effectiveness and drive data-informed decision-making. • Partner with field leadership to optimize execution, productivity, and customer engagement strategies. • Ensure operational excellence across CRM systems, field tools, data governance, and commercial technologies. • Lead forecasting, market analytics, competitive intelligence, and business insights capabilities. • Translate complex market, customer, and performance data into actionable commercial strategic recommendations. • Partner with Market Access and Finance to support pricing, reimbursement, and access planning activities. • Build scalable data infrastructure and reporting capabilities to support executive decision-making. • Drive adoption and optimization of analytics platforms and commercial technologies. • Collaborate closely with Marketing, Sales, Market Access, Medical Affairs, Patient Services, Regulatory, Compliance, and IT to ensure coordinated commercial execution. • Serve as a key strategic advisor to executive leadership on commercialization strategy and operational planning. • Partner with Compliance and Legal to develop Field Compliance SOPs and ensure all commercial activities adhere to regulatory and corporate standards. • Support alliance management and cross-functional governance processes as needed. • Recruit, develop, and lead a high-performing Commercial Operations organization. • Foster a culture of accountability, collaboration, innovation, and continuous improvement. • Mentor and develop team members while building scalable organizational capabilities aligned with company growth.

• Build and own the long-term Sales Operations strategy aligned to Roo’s revenue growth, GTM model, and marketplace dynamics. • Establish scalable processes, standards, and systems across supply and demand-facing teams. • Serve as the primary operational thought partner for the CRO, SVP Marketplace and management team. • Define and manage the roadmap for CRM architecture, automation, and workflow optimization (HubSpot). • Drive operational readiness for monitoring supply/demand, product initiatives, and GTM expansions. • Oversee all forecasting activities in partnership with Finance and Data. • Implement multi-level forecasting (bottom-up, top-down, weighted pipeline, trend-based). • Develop dashboards and reporting structures to support monthly pipeline reviews and KPI tracking. • Establish clear methodologies for pipeline hygiene, data integrity, and forecasting accuracy. • Own end-to-end compensation design, governance, and quarterly/annual comp planning. • Develop scalable, transparent commission structures aligned with revenue goals and market conditions. • Oversee quota setting, territory design, rep capacity modeling, and incentive administration. • Partner with People Ops and Finance to ensure compliant and timely payouts. • Partner deeply with Finance, Data and Growth teams to ensure strong data integrity and actionable insights. • Collaborate with marketing and BD leadership on end-to-end lead management, routing, and funnel optimization. • Create aligned SOPs between Sales, Marketing, Growth, and Customer Success. • Support cross-functional strategic initiatives, including OKR planning and cross-team capacity modeling. • Own HubSpot configuration, governance, and optimization as the system of record for sales. • Drive automation across reporting, lead management, account health, and performance metrics. • Evaluate, implement, and integrate additional sales tech stack tools as needed. • Ensure high adoption and enablement through structured training and documentation. • Lead, mentor, and develop a high-performing Sales Ops team (including managers and ICs). • Establish clear KPIs, operating cadences, and accountability mechanisms. • Foster a culture of continuous improvement, operational rigor, and data-driven decision making.