• Establish, maintain, and continuously improve the CEERJ Commercial PMO framework • Provide end-to-end oversight of CEERJ commercial transformation and execution initiatives • Consolidate priorities, milestones, ownership, risks, and interdependencies across initiatives • Enable clarity on sequencing, focus, and resource allocation across the commercial platform • Drive disciplined follow-up on agreed actions, decisions, and commitments • Act as PMO owner for CEERJ Organizational Readiness for Tryngolza, with responsibility for coordinating and driving organisational preparedness across functions • Design and manage a structured readiness framework addressing: ways of working, processes and governance, organisational set-up and interfaces, capability and skill readiness • Work in close partnership with Launch Excellence and other CEERJ functions to align readiness activities, timelines, and expectations • Ensure shared understanding of roles, responsibilities, and cross-functional dependencies • Identify organisational gaps, risks, and interdependencies; drive mitigation actions and timely escalation • Track and communicate readiness progress through clear, executive-ready insights • Act as a trusted execution partner to the CEERJ Commercial Excellence & Strategy Execution Director • Support agenda focus, prioritisation, and follow-up on strategic and transformation priorities • Prepare structured updates, dashboards, and decision-ready materials for leadership forums • Translate complex inputs into clear implications and recommended actions • Engage closely with CEERJ sub-functions to ensure shared understanding and alignment • Surface misalignments or tensions early and support resolution through deep listening and perspective-taking • Resolve conflicts by facilitating balanced trade-offs and pragmatic compromises • Foster a collaborative, trust-based way of working across the platform • Temporarily support sub-functions during capacity or capability gaps • Provide hands-on analytical, project, or coordination support where it adds the greatest value • Adapt scope and focus dynamically in line with CEERJ priorities • Apply a data-driven, insight-oriented mindset to identify patterns, risks, and improvement opportunities • Use analytics to support prioritisation, performance tracking, and decision-making • Convert insights into practical, actionable recommendations

• Build and scale the Commercial Operations function to support pre-commercial through commercial-stage growth. • Partner with Commercial Leadership to develop launch strategies, go-to-market models, field deployment plans, and operational infrastructure. • Lead launch readiness activities including territory alignment, targeting, incentive compensation, CRM implementation, analytics, and reporting. • Develop operational frameworks to support specialty product commercialization, including infused and buy-and-bill reimbursement environments. • Support long-range planning, annual operating planning, and commercial forecasting activities. • Lead all field operations activities including sales force sizing, structure, alignment, targeting, call planning, and performance analytics. • Oversee incentive compensation design, administration, and optimization aligned with business objectives. • Establish KPIs, dashboards, and reporting frameworks to measure commercial effectiveness and drive data-informed decision-making. • Partner with field leadership to optimize execution, productivity, and customer engagement strategies. • Ensure operational excellence across CRM systems, field tools, data governance, and commercial technologies. • Lead forecasting, market analytics, competitive intelligence, and business insights capabilities. • Translate complex market, customer, and performance data into actionable commercial strategic recommendations. • Partner with Market Access and Finance to support pricing, reimbursement, and access planning activities. • Build scalable data infrastructure and reporting capabilities to support executive decision-making. • Drive adoption and optimization of analytics platforms and commercial technologies. • Collaborate closely with Marketing, Sales, Market Access, Medical Affairs, Patient Services, Regulatory, Compliance, and IT to ensure coordinated commercial execution. • Serve as a key strategic advisor to executive leadership on commercialization strategy and operational planning. • Partner with Compliance and Legal to develop Field Compliance SOPs and ensure all commercial activities adhere to regulatory and corporate standards. • Support alliance management and cross-functional governance processes as needed. • Recruit, develop, and lead a high-performing Commercial Operations organization. • Foster a culture of accountability, collaboration, innovation, and continuous improvement. • Mentor and develop team members while building scalable organizational capabilities aligned with company growth.

• Build and own the long-term Sales Operations strategy aligned to Roo’s revenue growth, GTM model, and marketplace dynamics. • Establish scalable processes, standards, and systems across supply and demand-facing teams. • Serve as the primary operational thought partner for the CRO, SVP Marketplace and management team. • Define and manage the roadmap for CRM architecture, automation, and workflow optimization (HubSpot). • Drive operational readiness for monitoring supply/demand, product initiatives, and GTM expansions. • Oversee all forecasting activities in partnership with Finance and Data. • Implement multi-level forecasting (bottom-up, top-down, weighted pipeline, trend-based). • Develop dashboards and reporting structures to support monthly pipeline reviews and KPI tracking. • Establish clear methodologies for pipeline hygiene, data integrity, and forecasting accuracy. • Own end-to-end compensation design, governance, and quarterly/annual comp planning. • Develop scalable, transparent commission structures aligned with revenue goals and market conditions. • Oversee quota setting, territory design, rep capacity modeling, and incentive administration. • Partner with People Ops and Finance to ensure compliant and timely payouts. • Partner deeply with Finance, Data and Growth teams to ensure strong data integrity and actionable insights. • Collaborate with marketing and BD leadership on end-to-end lead management, routing, and funnel optimization. • Create aligned SOPs between Sales, Marketing, Growth, and Customer Success. • Support cross-functional strategic initiatives, including OKR planning and cross-team capacity modeling. • Own HubSpot configuration, governance, and optimization as the system of record for sales. • Drive automation across reporting, lead management, account health, and performance metrics. • Evaluate, implement, and integrate additional sales tech stack tools as needed. • Ensure high adoption and enablement through structured training and documentation. • Lead, mentor, and develop a high-performing Sales Ops team (including managers and ICs). • Establish clear KPIs, operating cadences, and accountability mechanisms. • Foster a culture of continuous improvement, operational rigor, and data-driven decision making.

• Subject matter expertise in SAP Logistics Execution, Quality Management, Production Planning and execution modules • Cross functional integration experience with Sales Distribution, Finance and other functions • Create Business and System Process flow diagrams to document current and future business environment • Responsible for design validation, configuration, testing, implementation, end user training, functional/technical support and maintenance • Work closely with project teams to ensure integrated system solutions