• Drive Technical Expansion: Act as the key technical partner for Account Managers and CSMs during renewal and upsell motions. You will lead technical deep-dives, run customized product demonstrations, and build "proof-of-value" solution architectures for our new multi-product offerings. • Serve as the Go-To Product Expert: Maintain an expert-level understanding of the UpGuard platform, its architecture, API capabilities, and competitive differentiators. You will be the technical authority the CS team relies on to answer complex customer questions. • Architect Complex Solutions: Design, scope, and validate deep technical solutions for our customers. This includes architecting robust API integrations to connect UpGuard with our customers' key systems (like GRC platforms, SIEMs, and other security tools). • Manage Critical Technical Escalations: Act as an escalation point to "bridge the gap" between standard technical support and our CSMs. You will take ownership of high-priority technical issues that require deep, hands-on solutioning within a customer's environment. • Enable the Team: Create and maintain a library of technical documentation, best-practice guides, integration playbooks, and demonstration scripts to empower the entire Customer Success team.

• Acquire Saviynt product knowledge through training, applying methodology, and procedures relevant to the Partner-facing role. • Develop and deliver technical presentations to demonstrate enterprise solutions, ease-of configuration, simplicity of architecture and intelligence of workflows providing the opportunity for partner interaction and demonstrating excellent presentation skills. • Effectively communicate solution value to the business and technical audiences that is clear and satisfies prospective Partner/customer requirements and/or inquiries. • Develop technical solutions with Partners to accelerate sales of saviynt products and services. • Effectively communicate with business development and partner directors, working proactively and independently to prioritize and manage top regional opportunities. • Regularly provide solution feedback and competitive intel from the field to Saviynt product management, solutions strategy, and marketing teams. • Ability to travel as and when required within your territory.

• Support the Vice President of Smart Grid Solutions in planning, executing, and maintaining generator, battery, solar, and load‑management initiatives • Build and maintain strong relationships with vendor partners and member cooperatives • Serve as a thought leader on distributed generation and load management, clearly communicating opportunities and challenges to stakeholders • Develop and refine business plans and financial models to inform member purchase decisions • Create and deliver effective presentations for a variety of audiences • Design and implement marketing strategies aligned with member needs • Explore and advance new solution offerings and partnerships • Collaborate with the Smart Grid team to identify opportunities and support deployments related to AMI, operational technology (e.g., SCADA), and advisory services • Other duties as assigned

• Present Snowflake technology and vision to executives and technical contributors at prospects and customers • Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation • Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing