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ServiceNow Architect
Location
United States
Posted
13 days ago
Salary
$148.2K - $222.4K / year
Seniority
Mid Level
No structured requirement data.
Job Description
ServiceNow Architect
TEKsystems
Role Description The ServiceNow Practice Architect contributes to the growth, effectiveness, and profitability of the organization by providing senior technical leadership for a technical practice area. The Practice Architect is billable to a project and must have experience in a utilization capacity and adept in a wide range of technologies, services, and consulting approaches used within their specific domain. This role supports consulting revenues ranging between $5M and $10M annually. Qualifications - ServiceNow Certified System Administrator required - ServiceNow Certified Implementation Specialist required - Certified Master Architect or Certified Technical Architect preferred - ITIL foundations certification preferred - BA or BS degree in a related field, MS preferred - Minimum 10 years ServiceNow configuration and development experience - Practical, hands-on experience with various versions of the ServiceNow platform is a must - Strong Implementation experience on all core modules of the IT Service management product - Experience with several ServiceNow products including: ITSM, ITOM, Virtual Agent, Integration Hub, AppEngine, SAMPro, HAMPro, FSM, CSM, HRSD, SPM and IRM - Experience with NOW Assist AI development and configuration - Experience configuring tables, forms, views, workflows, notifications to deploy and automate IT and business services delivered - CMDB experience with multiple sources of data including ServiceNow Discovery, Integrations with other tools, and data imports - ServiceNow Integration experience with multiple of the following: Email, JDBC, JSON, LDAP, SOAP, REST, SCCM, SCOM, SMS, SSO - SAML 1.1, SSO - SAML 2.0, OpenID, Digest Authentication, ODBC, Data Export, CTI - Practical knowledge of web-based development languages; specifically JavaScript, Ajax, HTML, CSS and ServiceNow APIs, Web Services - Proposal and/or Statement of Work development experience - Minimum 5 years’ experience building, integrating and delivering enterprise-wide solutions - Proven ITSM product/solution development management experience - Work experience in professional services and consulting Requirements - Understand customer requirements, translate them into actionable tasks, and provide oversight, guidance, and mentoring to admin teams - Ensure ServiceNow engagements are delivered with the highest quality, on time, and on budget - Work with team leads on resource planning to staff approved projects with resources from the team - Provide input to technical resources sourcing strategies - Build resource plans that ensure development teams are staffed with skill sets required to deliver new services - Interview and hire qualified administrators and developers - Work with other members of the management team to understand project and business priorities - Effectively lead teams providing appropriate direction and developmental feedback - Provide appropriate cost and resource estimates for all applicable phases of planned projects - Provide input to practice methodologies, standards and leading practices - Drive the practice methodologies, standards and leading practices downwards through the organization - Monitor and manage adherence to methodologies and standards to ensure activities are occurring as planned - Provide sales support in solution phases of sales engagement life cycle - Provide project level of effort and cost estimation Benefits - Medical, Dental, and Vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life and AD&D for employee and dependents) - Short and Long-Term Disability - Health Spending Account (HSA) - Transportation Benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description - Fast paced, growing organization with dynamic work environment - Leadership/growth opportunity - Good management team who helps their team members grow - 4 centers of excellence or practice areas that ensure project success through adherence to methodology and leveraging best practices - Deliver cost-effective solutions (20% to 50% less than all onsite resources) - Work on complicated/exciting/visible projects across multiple product lines/services - Long term engagements, Full-time, privately owned and operated (stability), employee driven - ServiceNow Elite Partner - Microsoft Gold Partner (1%) - Forbes Top 100 companies to work for - Work/life balance flexibility: limited travel, go home when work is done - 200+ concurrent engagements with facilities in the U.S, Canada, Europe, and Asia
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Computer Task Group, IncCTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
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