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• Manage and maintain AV equipment, including setup, installation, troubleshooting, and repairs for office spaces, meeting rooms, and event venues. • Provide technical support and assistance during meetings, conferences, and events, ensuring smooth operation of AV equipment, including audio systems, video displays, projection systems, video conferencing tools, and other AV peripherals. • Collaborate with event organizers to understand AV requirements and provide recommendations for AV setup, equipment selection, and configuration. • Assist in the planning and execution of remote events, including webinars, virtual conferences, and live streaming sessions, ensuring optimal audio and video quality. • Provide executive-level support for AV needs during industry conferences and events, including setup, rehearsals, troubleshooting, and on-site assistance. • Stay updated on the latest AV technology trends, advancements, and best practices to recommend and implement innovative solutions that enhance AV capabilities and user experiences. • Research and evaluate new AV tools, software, and equipment, including bleeding-edge technologies, and make recommendations for adoption based on the organization's requirements. • Manage AV inventory, track equipment usage, and ensure proper maintenance and replacement of AV assets as needed. • Collaborate with cross-functional teams, including IT, facilities, and event planning, to coordinate AV requirements and ensure alignment with overall organizational goals. • Provide training and guidance to end users on AV equipment operation, best practices, and troubleshooting techniques. • Maintain documentation, including AV setup instructions, troubleshooting guides, and equipment specifications. • Collaborate with external vendors and service providers for AV equipment procurement, maintenance, and support, ensuring high-quality service delivery. • Adhere to security and privacy guidelines while handling AV equipment and data, ensuring compliance with relevant regulations and policies.

Role Description Events are how Duetto shows up in the world — and this role is at the center of making that happen. As our Events Manager, you'll own the details that bring Duetto's global events program to life: - Manage registration, attendee communications, RSVPs, housing, and on-site check-in for Perform, Duetto's annual thought leadership summit. - Coordinate end-to-end logistics for internal team meetings and offsites, including timelines, run-of-show documents, checklists, and cross-functional workflows. - Support Duetto's presence at trade shows and B2B conferences — handling booth logistics, shipping, inventory, setup, teardown, and on-site execution. - Bring creative thinking to attendee experiences, event theming, signage, activations, and branded moments that reflect Duetto's culture and energy. - Track event performance across KPIs including attendance, leads generated, and engagement metrics; own post-event recaps and CRM hygiene in HubSpot. - Be the warm, organized presence on-site that makes every attendee and stakeholder feel welcomed. - Notice and address issues proactively before they escalate. Qualifications - 3–5 years of experience in event coordination, hospitality, marketing, or a related field. - A proactive communication style — you pick up the phone, ask the right questions, and follow through without being asked twice. - Strong organizational skills and comfort managing multiple events simultaneously across different stages of planning. - High attention to detail and experience working with timelines, trackers, and cross-functional teams. - Willingness to travel domestically and internationally as needed. - Comfort working in a fast-paced, fully remote, globally distributed environment. - Familiarity with Google Workspace, HubSpot, and event registration platforms. Requirements - Experience supporting trade shows, industry conferences, or executive summits. - Background in hotel operations or the revenue management/hospitality tech space. - Experience with tools like Asana, Claude, or webinar platforms. Benefits - Work on a global events program that spans a flagship annual summit, major industry trade shows, and internal gatherings — real variety, real ownership. - Hospitality is genuinely in our DNA, shaped by our founders who were hotel industry veterans. - Access to AI tools (including Claude) to help you work smarter, move faster, and bring more creative thinking to every event. - Named the #1 Best Place to Work in Hotel Tech in 2025. - Collaborate with teammates across Marketing, Sales, and Customer Success who are invested in making events great. Company Description Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives. We built the world's first Revenue & Profit Operating System — a suite of tools that gives hotels, resorts, and casinos a complete picture of their revenue and profitability. - Trusted by clients ranging from independent boutique hotels to global chains. - Named the #1 Revenue Management Software by HotelTechAwards four years running. - Backed by GrowthCurve Capital since 2024, accelerating our investment in AI. - We build products we're proud of, for customers we care about.

Role Description Join the Upstream Rehabilitation team where your work makes a meaningful impact every day! As a Facilities Maintenance Coordinator, you will support maintenance operations across multiple clinic locations, serving as a central point of contact for service requests, vendor coordination, and issue resolution. In this fully remote role, you will help ensure our clinics operate smoothly so our clinicians can focus on patient care. Sitting within our Facilities Department and reporting to our Facilities Maintenance Manager, you will utilize organizational, communication and problem-solving skills to manage a high volume of maintenance tickets, ensure timely resolution and support operational continuity across multiple clinics and time zones. Your work will uphold and support the mission, vision, and values of Upstream Rehabilitation and all affiliated entities. What You’ll Do: - Manage and prioritize maintenance requests, ensuring timely resolution and follow-up across multiple clinic locations. - Serve as the primary point of contact for facilities-related issues, providing initial troubleshooting and coordinating next steps. - Schedule and oversee third-party vendors, including obtaining quotes and ensuring cost-effective service delivery. - Coordinate with landlords, property managers, and internal teams to resolve facility needs and urgent issues. - Monitor ticket queues across time zones and route requests to appropriate teams as needed. - Track invoices, expenses, and maintenance records while maintaining organized documentation. - Support preventative maintenance activities and ensure compliance with safety standards. - Communicate updates on maintenance requests and projects to stakeholders. - Contribute to process improvements and support a high level of customer service across clinics. - Other projects and duties as assigned. Qualifications - High school diploma. - 2+ years of experience in facilities coordination, maintenance operations, or a related field. - Experience managing service requests or working in a fast-paced, high-volume environment preferred. - Strong problem-solving skills with the ability to troubleshoot and resolve issues effectively. - Comfortable working in a remote environment and supporting multiple locations. - Proficiency with Microsoft Office. Requirements - Associate or bachelor’s degree (Nice to Haves). - Experience coordinating vendors and managing costs (Nice to Haves). - Experience with ticketing or facilities management systems (e.g., PropertyWorks, Built, or similar) (Nice to Haves). Benefits - Annual paid Charity Day to give back to a cause meaningful to you. - 100% employer paid medical health insurance premium option available. - Dental and Vision insurance. - 401(k) with company match. - Generous PTO and paid holidays. - Supportive team and leadership invested in your success.