• Drive deduction resolution excellence by managing the complete lifecycle of trade deductions, from initial processing through final resolution, ensuring accuracy rates that exceed industry standards • Collaborate with account managers and clients to coordinate documentation collection, resolve complex deduction scenarios, and maintain transparent communication throughout the resolution process • Analyze and match claims using advanced Excel techniques and portal systems, identifying patterns and discrepancies that protect our clients' financial interests • Partner with distributors and corporate users to retrieve critical documentation, navigate customer portals, and ensure timely backup submission for pending deductions • Maintain comprehensive transaction records that serve as the foundation for audit trails, process improvements, and client reporting requirements • Support continuous improvement initiatives by documenting portal procedures, creating process enhancement recommendations, and contributing to team training programs • Monitor quality control standards through daily audits of deduction statuses, ensuring compliance with client-specific rules and identifying potential system issues • Coordinate with technical teams by creating JIRA tickets for automated portal issues and communicating system improvements that enhance operational efficiency

• Develop and maintain accurate revenue forecasts on a monthly, quarterly, and annual basis • Collaborate with cross-functional teams (Sales, Operations, Supply Chain, and Production) • Analyze historical revenue trends and the impact of production variances on future revenue forecasts • Lead the annual and quarterly revenue planning process • Assist in the development of revenue targets based on product lines • Work closely with manufacturing and operations teams to adjust revenue expectations • Conduct in-depth analysis of revenue performance and manufacturing efficiency • Create and present regular revenue reports to senior management • Analyze and report on product margins • Collaborate with the Operations teams to identify cost-saving opportunities

Role Description We are seeking a detail-oriented and driven Payments Risk Analyst Lead to join our team and play a key role in protecting and strengthening our ACH and BankCard programs. In this position, you will lead first-line risk monitoring and analysis across Third-Party Payment Processors (TPPPs) and merchant accounts, helping to identify potential fraud, reduce exposure, and support sound risk decisions. This is a great opportunity for a strategic thinker who enjoys solving complex problems, working cross-functionally, and making a meaningful impact in a fast-paced payments environment. The ideal candidate brings strong analytical skills, sound judgment, and a proactive approach to staying ahead of industry rules, trends, and regulatory changes. Essential Duties and Responsibilities - Lead Merchant and TPPP Risk Reviews - Lead reviews of high-risk merchant accounts and prepare clear, well-supported recommendations for Underwriting/Risk. - Conduct TPPP due diligence reviews, develop exposure worksheets, and present findings to support informed risk decisions. - Analyze transaction activity and supporting documentation—including invoices, receipts, proof of authorization, and client agreements—in the context of each merchant’s business model and processing history. - Engage directly with merchants through interviews and outreach to assess unusual activity, clarify concerns, and identify potential fraud risks. - Drive Monitoring, Exceptions, and Investigations - Monitor daily, monthly, and quarterly portfolio exception reports to identify emerging risks, reduce exposure, and escalate suspicious activity when needed. - Review merchant processing activity for parameter violations, exceptions, and unusual behavior, and initiate risk reviews in response. - Investigate questionable transactions by analyzing activity patterns, chargebacks, returns, exceptions, and changes in deposit behavior. - Gather transaction data and supporting documentation to validate activity, resolve concerns, and strengthen risk assessments. - Strengthen Risk Policies, Controls, and Continuous Improvement - Help shape and implement scalable risk policies, procedures, and guidelines that support ACH and BankCard program growth. - Partner with Underwriting/Risk and the Director of Payments Solutions to enhance processes, strengthen controls, and support policy updates. - Track risk levels through ongoing reviews of processing parameters, chargebacks, abnormal trends, and other key risk indicators. - Respond to internal and external inquiries related to risk concerns and transaction trends with professionalism, clarity, and sound judgment. - Collaborate Across Key Partners - Underwriting/Risk to support high-risk account recommendations, approvals, and ongoing risk evaluation. - Payments Operations to coordinate remediation efforts, operational follow-through, and documentation. - BSA/AML/Compliance, as needed, to escalate and address suspicious activity indicators. - TPPPs and merchants to request information, review documentation, and address risk-related matters. Qualifications - Bachelor’s degree in business administration/finance, Accounting or related field and 5+ years related experience. - Minimum of 5 years’ experience in Payments Solutions (ACH and/or BankCard). - Bachelor’s degree in Business Administration, Finance, or a closely related field (preferred). - 3 years of banking experience and/or BSA experience (plus). Requirements - Knowledge of banking laws, bank policies/procedures, and regulations applicable to payments. - Payments experience (ACH or BankCard) strongly preferred; understanding of merchant business models and processing risk signals. - Strong investigative, analytical, and problem-solving skills; excellent attention to detail. - Ability to multitask, prioritize, and manage projects to completion within deadlines. - Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). - Excellent communication skills (written and verbal) with the ability to communicate risk concerns to varied audiences. - Ability to utilize AI solutions such as CoPilot appropriately and effectively. - Research and analysis techniques to resolve issues. - Ability to work effectively in a team or independently. Benefits - Competitive employer contribution to medical, dental and vision coverage. - 401k plan with employer match. - Flexible Spending Accounts (FSA) and Dependent Care Accounts. - Employee Assistance Program (EAP). - Employer provided Calm subscription. - Employer provided mental health benefits through Teladoc. - Life, AD&D and disability insurance. - Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer. - Online discount program. - Tuition Reimbursement Program.

• Responsible for developing long-term supplier relations and strengthen external partnerships • Accountable for optimizing the procurement spend across the purchase categories under his responsibility • Responsible for optimizing the contracts of the purchase categories under his responsibility • Accountable for register and follow-up gameplan projects performance and results in the Procurement reporting tool (PPM) • Ensure the compliance of the global procurement process with accordance to Maersk's global and local business principles, policies and standards • Responsible for developing category strategy in alignment with area business plans • Enable sustainable and profitable growth through best-in-class sourcing, optimizing operational behaviors and supplier innovation • Perform supplier market/category/supply risk analysis and develop Total Value Ownership models in collaboration with internal user and support functions • Contracts drafting in Spanish and English and accountable for the overall contracting process • Vendor onboarding • Own service performance; implement corrective actions and escalate early • Ensure SLAs are in place and updated promptly to reflect any relevant changes • Ensure legal, HSSE, policy and ESG obligations are met and evidenced • Validate invoices, reimbursables, advances/amortization, and budget adherence • Run MOR/QBR cadence; maintain action log and decision log • Manage CR process; assess claims by components; coordinate cross-functional reviews