• Leverage syndicated data platforms (e.g., SPINS, Nielsen) to generate insights and recommendations that inform Sales, Category Management, and cross-functional strategy. • Support Category Management on weekly/monthly data needs. • Partner with Category Management leadership to lead recurring category analysis and proactively identify trends, risks, and opportunities. • Partner in sales forecasting by analyzing historical performance, identifying growth drivers, and surfacing implications for future distribution opportunities. • Lead data analysis for key sales initiatives, including retailer performance analysis and various ad-hoc analyses (sku assortment, promotion, voids, new item launches). • Independently evaluate and validate business opportunities through rigorous analysis, clearly articulating the ‘so what’ and recommended next steps. • Conduct analysis and insights that prove or disprove opportunities. • Serve as a consultative partner to cross-functional teams by clarifying business questions, shaping analytical approaches, and prioritizing work based on business impact. • Autonomously manage concurrent projects and requests of varying importance, urgency, and impact with the ability to adjust priorities based on opportunities/needs.

Role Description We are looking for a skilled and adaptable Information Security Analyst who is passionate about protecting critical systems and helping strengthen cybersecurity across our organization. In this dynamic role, you will contribute across multiple security functions, take ownership of key initiatives, and work closely with cross-functional partners to support a resilient and secure banking environment. You will play an important role in both preventive and detective security efforts, partnering with internal teams and external vendors to enhance the bank’s security posture and support ongoing regulatory compliance. The ideal candidate is proactive, detail-oriented, and collaborative, with strong technical expertise, sound judgment, and a solid foundation in information security and compliance practices. If you thrive in a fast-paced environment, communicate effectively, and enjoy solving complex challenges, this is an excellent opportunity to make a meaningful impact. Qualifications - Bachelor’s degree in Information Security, Computer Science, Information Systems, or a related field, or equivalent practical experience. - Relevant security certifications are preferred, such as CISSP, CISA, CISM, CEH, or Security+. - At least three years of hands-on or audit experience in IT, information security, or security operations within a regulated environment, including FFIEC, FDIC, NACHA, or PCI frameworks. - Strong understanding of applicable legal and regulatory requirements, including FFIEC guidance and FDIC and DFPI rules and regulations. Requirements - Help protect the organization by monitoring, investigating, and responding to security alerts generated by enterprise security tools in partnership with management and engineering teams. - Expand your technical expertise by supporting and serving as backup administrator for a wide range of security tools, including data loss prevention, firewalls, intrusion prevention, cloud content filtering, file integrity monitoring, email security, brand and dark web monitoring, security awareness platforms, privileged access management, endpoint and cloud security, SIEM, and AI-driven detection and response solutions. - Play a key role in strengthening access governance by coordinating annual user access reviews across applications, cloud environments, network infrastructure, hypervisors, and other critical systems. - Contribute to a strong security culture by helping develop departmental communications, employee awareness content, and training materials. - Help drive continuous improvement by documenting, tracking, and supporting remediation of identified control gaps through security posture management, self-assessments, and risk assessment activities. - Support the bank’s vulnerability management efforts by administering scanning tools across networks, hosts, web applications, and APIs, reporting findings, and partnering with IT on remediation. - Support oversight of privileged and administrative activity across critical systems to help ensure access and changes align with approved requests and security standards. - Support security awareness initiatives by coordinating quarterly social engineering tests, follow-up training, retesting, and phishing reporting programs. - Support secure asset handling by sanitizing IT equipment in accordance with Information Security Policy requirements. - Contribute to the development and maintenance of security procedures, standards, and documentation that support a strong control environment. - Partner with internal stakeholders to support audit and regulatory requests by gathering information and responding to documentation needs. - Take on additional projects and responsibilities that support team goals and provide opportunities for growth. - Occasional travel of up to 5% to corporate locations may be part of this role. Benefits - Competitive employer contribution to medical, dental and vision coverage - 401k plan with employer match - Flexible Spending Accounts (FSA) and Dependent Care Accounts - Employee Assistance Program (EAP) - Employer provided Calm subscription - Employer provided mental health benefits through Teladoc - Life, AD&D and disability insurance - Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer - Online discount program - Tuition Reimbursement Program

• First-level support for client requests via ticketing system, email, and phone; • Log all support interactions in ticket management tools; • Monitor and oversee the client environment, checking systems and machines to ensure full operation; • Analyze and perform preventive maintenance in the client environments; • Maintain the monitoring system; • Receive and execute service requests (SR) from clients; • Receive and analyze incident tickets; • Provide workarounds to minimize client impact; • Escalate and engage other teams when necessary;

Role Description This is a remote role that will be hired in North Carolina or Utah; with a preference for those located within commuting distance of Salt Lake City, Utah. This Commercial Underwriter I will support the underwriting and portfolio management of our cash management product portfolio, which includes small business and corporate credit cards, ACH, and letters of credit. We are looking for the right individual to contribute to this exciting opportunity by supporting some of the most influential entrepreneurs and investors to launch and grow their business. We support companies in the innovation space including technology, software, fintech, life science, as well as premium wine clients. - Underwrite and prepare detailed credit presentations on cash management products based on established bank credit policies and procedures. - Work and collaborate closely with bankers, relationship managers, underwriting managers, and senior credit officers. - Manage and monitor an assigned portfolio of cash management accounts to ensure all documentation is up to date. - Conduct and/or assist with underwriting due diligence, structuring, and documenting credit recommendations on new and existing case requests for standard credits. - Monitor assigned cash management product portfolio’s credit quality to ensure proactive and timely risk mitigation action when necessary. - Prepare thorough and clearly articulated credit presentations with thoughtful and appropriate recommendations following established credit policies and procedures. - Ensure compliance with relevant banking regulations including but not limited to Regulation B, Regulation O, Regulation W, and other fair lending regulations. Qualifications - Bachelor's Degree and 2 years of experience in Credit Analysis and General Commercial Banking OR High School Diploma or GED and 6 years of experience in Credit Analysis and General Commercial Banking. - Preferred: BS/BA Degree in related fields such as Finance, Accounting, Statistics, Math or Economics. - Experience in underwriting and portfolio management Cards, ACH, or letters of credit. - Working knowledge of commercial financial statement analysis, portfolio management, banking cash management products. - Knowledge and understanding of relevant banking regulations including but not limited to Regulation B, Regulation O, Regulation W, ECOA and other fair lending regulations. - Strong business writing skills. - Strong professional communication and collaboration skills. - Ability to multi-task, manage and track numerous cases at a time. - Ability to learn and quickly digest new information in a continuously changing fast-paced environment. - Demonstrated proficiency working with computers and standard Microsoft Office applications (Outlook, Excel, Word, and PowerPoint). - Knowledge of Power BI, Tableau, SAS, SQL or other data management applications or computer language. Requirements - Underwrites commercial credit actions according to applicable regulations, procedures, and guidelines. - Reviews financial statements, communicates with clients or prospects, and performs analysis to recommend credit grades and appropriate loan structuring. - Ensures all involved parties are updated on underwriting progress and outcome. - Sources, compiles, and interprets financial data to support structuring and approval of loans. - Reviews industry information and comparisons, key risks and mitigants, and collateral to form a general business overview of the borrower. - Identifies risks through reviews, analysis, and research of new and existing commercial loans. - Communicates identified risks, review schedule, and potential changes in the commercial portfolio. - Assists in coordinating review and renewal schedules for existing credits, facilitating ongoing risk identification and management. - May assist in the identification of cross-sales opportunities and servicing information. - Prepares credit analysis documentation. - Partners with associates and clients to determine needs and structuring of new requests, participating in client and prospect calls as needed. Benefits - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at First Citizens Bank Benefits .