• Architect and execute comprehensive test plans to validate that member benefits, provider contract terms, and general edits—including LCD, NCD, and NCCI coding edits—are configured accurately within our systems. • Develop and execute complex, scenario-based testing models that simulate real-world medical encounters to ensure configuration holds up under various coding conditions and modifier applications. • Collaborate with the Senior Manager to provide detailed "failed-test" analysis and comprehensive impact assessments, documenting the financial and operational risk where configuration logic diverged from intended outcomes. • Manage the technical validation lifecycle across testing and UAT environments to ensure "zero-defect" deployments into the live production environment. • Simulate scenarios in a test environment to confirm the root cause of payment variances and validate that proposed configuration fixes work as intended. • Support the evolution of our testing frameworks by utilizing LLMs to create test scenarios, summarize configuration requirements, and identify edge cases in complex reimbursement logic. • Work closely with the core Configuration, Payment Integrity, and internal stakeholders to move logic from testing to production with high confidence. • Maintain detailed records of test results, training materials, and configuration procedures to ensure transparency and compliance with CMS regulations.

• Leverage syndicated data platforms (e.g., SPINS, Nielsen) to generate insights and recommendations that inform Sales, Category Management, and cross-functional strategy. • Support Category Management on weekly/monthly data needs. • Partner with Category Management leadership to lead recurring category analysis and proactively identify trends, risks, and opportunities. • Partner in sales forecasting by analyzing historical performance, identifying growth drivers, and surfacing implications for future distribution opportunities. • Lead data analysis for key sales initiatives, including retailer performance analysis and various ad-hoc analyses (sku assortment, promotion, voids, new item launches). • Independently evaluate and validate business opportunities through rigorous analysis, clearly articulating the ‘so what’ and recommended next steps. • Conduct analysis and insights that prove or disprove opportunities. • Serve as a consultative partner to cross-functional teams by clarifying business questions, shaping analytical approaches, and prioritizing work based on business impact. • Autonomously manage concurrent projects and requests of varying importance, urgency, and impact with the ability to adjust priorities based on opportunities/needs.

Role Description We are looking for a skilled and adaptable Information Security Analyst who is passionate about protecting critical systems and helping strengthen cybersecurity across our organization. In this dynamic role, you will contribute across multiple security functions, take ownership of key initiatives, and work closely with cross-functional partners to support a resilient and secure banking environment. You will play an important role in both preventive and detective security efforts, partnering with internal teams and external vendors to enhance the bank’s security posture and support ongoing regulatory compliance. The ideal candidate is proactive, detail-oriented, and collaborative, with strong technical expertise, sound judgment, and a solid foundation in information security and compliance practices. If you thrive in a fast-paced environment, communicate effectively, and enjoy solving complex challenges, this is an excellent opportunity to make a meaningful impact. Qualifications - Bachelor’s degree in Information Security, Computer Science, Information Systems, or a related field, or equivalent practical experience. - Relevant security certifications are preferred, such as CISSP, CISA, CISM, CEH, or Security+. - At least three years of hands-on or audit experience in IT, information security, or security operations within a regulated environment, including FFIEC, FDIC, NACHA, or PCI frameworks. - Strong understanding of applicable legal and regulatory requirements, including FFIEC guidance and FDIC and DFPI rules and regulations. Requirements - Help protect the organization by monitoring, investigating, and responding to security alerts generated by enterprise security tools in partnership with management and engineering teams. - Expand your technical expertise by supporting and serving as backup administrator for a wide range of security tools, including data loss prevention, firewalls, intrusion prevention, cloud content filtering, file integrity monitoring, email security, brand and dark web monitoring, security awareness platforms, privileged access management, endpoint and cloud security, SIEM, and AI-driven detection and response solutions. - Play a key role in strengthening access governance by coordinating annual user access reviews across applications, cloud environments, network infrastructure, hypervisors, and other critical systems. - Contribute to a strong security culture by helping develop departmental communications, employee awareness content, and training materials. - Help drive continuous improvement by documenting, tracking, and supporting remediation of identified control gaps through security posture management, self-assessments, and risk assessment activities. - Support the bank’s vulnerability management efforts by administering scanning tools across networks, hosts, web applications, and APIs, reporting findings, and partnering with IT on remediation. - Support oversight of privileged and administrative activity across critical systems to help ensure access and changes align with approved requests and security standards. - Support security awareness initiatives by coordinating quarterly social engineering tests, follow-up training, retesting, and phishing reporting programs. - Support secure asset handling by sanitizing IT equipment in accordance with Information Security Policy requirements. - Contribute to the development and maintenance of security procedures, standards, and documentation that support a strong control environment. - Partner with internal stakeholders to support audit and regulatory requests by gathering information and responding to documentation needs. - Take on additional projects and responsibilities that support team goals and provide opportunities for growth. - Occasional travel of up to 5% to corporate locations may be part of this role. Benefits - Competitive employer contribution to medical, dental and vision coverage - 401k plan with employer match - Flexible Spending Accounts (FSA) and Dependent Care Accounts - Employee Assistance Program (EAP) - Employer provided Calm subscription - Employer provided mental health benefits through Teladoc - Life, AD&D and disability insurance - Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer - Online discount program - Tuition Reimbursement Program

• First-level support for client requests via ticketing system, email, and phone; • Log all support interactions in ticket management tools; • Monitor and oversee the client environment, checking systems and machines to ensure full operation; • Analyze and perform preventive maintenance in the client environments; • Maintain the monitoring system; • Receive and execute service requests (SR) from clients; • Receive and analyze incident tickets; • Provide workarounds to minimize client impact; • Escalate and engage other teams when necessary;