• Technical catalog and OSS data modeling specialist • Modeling of the technical catalog and its relationships • Integration between commercial and technical catalogs • Data quality and consistency assurance • Work on service automation • Interface with technical and business teams • Plan, detail and integrate how services and products should be delivered and automated in an operational environment.

• Especialista em design e integração de serviços OSS/BSS • Trabalhar em conjunto com Arquiteto de Soluções modelando integrações Sistêmicas, Fluxos de Orquestração Fim a Fim, dependências de recursos de rede, políticas e regras. • Realizar o Design Técnico (arquitetura da solução, Modelagem pra automação, especificação técnica e SLA) • Realizar o Design Lógico (Definição do Serviço, Fluxo de Processo e Especificação funcional) • Definir e sustentar report de KPIs Criar Planos de Teste. • Executar cenários end-to-end. • Validar integrações com BSS/OSS e Sistemas de Inventário. • Trabalhar de forma colaborativa com demais equipes construindo soluções e buscando a entrega de Produtos/Serviços • Atuar como disseminador de conhecimento dentro da equipe • Atender às necessidades de ongoing dentro de SLA acordado com a Claro. • Experiência de no mínimo 5 anos em Design de Produtos e Serviços Possuir visão técnica e sistêmica na modelagem de processos Sólidos conhecimentos BPMN Conhecimento de Automação e Integração de Sistemas Necessário conhecimento de programação YANG/YAML/TWIG/GROOVY/JSON/Java/Python/API REST e troubleshooting. • Desejável conhecimento em ODA/SID, eTOM, TMF e APIs. • Capacidade e habilidade de comunicação, argumentação e negociação. • Capacidade analítica e visão de processos. • Necessário conhecimento do Serviço SDWAN. • Desejável conhecimento dos artefatos de documentação e topologia SDWAN: HDL, LLD e Survey. • Desejável conhecimento básicos de Serviços Internet, MPLS, Voz (Móvel e Fixa) e TV. • Desejável conhecimento em Gerenciamento de Projeto. • Desejável fluência em Inglês

Role Description As a Senior Advanced Project Engineer in Honeywell’s Projects & Automation Solution (PAS) group, you will be supporting the Sheet Manufacturing market playing a critical role in the delivery of our advanced engineering projects. You will be responsible for: - Developing and aligning project technical scope, objectives, and deliverables in collaboration with cross-functional teams. - Developing project work plans, including schedules, resource fulfillment, and managing individual cost controls. - Ensuring efficient project execution and successful delivery of our solutions. - Leading the success of our advanced engineering projects. - Coordinating and communicating with stakeholders. - Identifying and eliminating project risks and issues. - Driving continuous improvement initiatives to enhance project management processes and practices. The markets you will be serving include: - Pulp & Paper - Lithium-ion Battery (LIB) - Aluminum - Rubber - Plastic films - OEMs and other processes where a continuous sheet is produced. The Honeywell solutions delivered for these projects include: - Quality Control Systems (QCS) - Cross Direction (CD) Control Systems - Machine Direction (MD) Control Systems - Distributed Control Systems (DCS) - Web inspection - Other Continuous Web Solutions (CWS) You will report directly to a Project Engineering Manager and work remotely or from a dedicated Honeywell location when not deployed for project activities at one of our many customer locations across the U.S. and Canada. You will also work closely with our aftermarket service branch, Lifecycle Services and Solutions (LSS), with their Regional Operations Collaboration Center (ROCC) located in Duluth GA. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. They are there to build a strong team by: - Recruiting high performing talent. - Identifying and developing successors. - Driving retention and engagement. - Fostering a collaborative work culture. Company Description Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our: - Aerospace Technologies - Building Automation - Energy and Sustainability Solutions - Industrial Automation business segments – powered by our Honeywell Forge software These solutions help make the world smarter, safer and more sustainable.

• Lead end-to-end lifecycle execution across deployment, adoption, optimization, and ongoing success for a strategic account • Support multi-product program delivery, helping align hardware, software, digital evidence, and integrated workflows • Serve as a primary point of accountability for customer-facing outcomes, partnering with internal teams (Engineering, Support, Product, PSO) • Provide onsite technical support and troubleshooting, helping coordinate resolution and root-cause analysis • Contribute to program governance, including roadmap execution, risk identification, stakeholder alignment, and progress tracking • Build and maintain strong relationships with command staff and agency leadership, supporting QBRs/EBRs and planning discussions • Drive adoption and value realization, helping ensure solutions are effectively integrated into agency workflows • Share customer insights and feedback with Product and Engineering to help inform improvements • Identify and support expansion opportunities, partnering with Sales on long-term account strategy • Track and support customer success metrics, including adoption, program health, CSAT, NPS, time-to-value, and issue resolution • Support Sales → Post-Sales onboarding and handoff, helping establish goals, success criteria, and alignment early • Maintain a consistent onsite presence (approximately 4 days/week) to stay connected to agency operations and needs