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Cresta logo
Cresta

Real-Time Intelligence for Contact Centers

Demo Engineer

Location

United States

Posted

71 days ago

Salary

$135K - $160K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishJavaScriptPython

Job Description

Demo Engineer

Cresta

• Own the technical process for building pilots, proof-of-concepts, and tailored demos by setting up environments, workflows, seed data, and features to create technically representative experiences for prospects, including virtual agents and live agent assist. • Expand and enhance our suite of standardized environments to bring customer challenges and Cresta’s solutions to life through new end-to-end demos, supported by call flows, industries, scenarios, and personas. • Ensure the performance, reliability, and consistency of demo environments, jumping in as needed to triage and resolve demo-blocking issues. • Develop integrations, automations, and tools to streamline team processes and expand demo capabilities, including CCaaS/CRM connectors, AI skills, and custom apps and interfaces. • Collaborate with the Product, Engineering, and Enablement teams to provide technical enablement to Solutions Engineers and ensure presales feedback is captured.

Job Requirements

  • 3–5+ years of experience in demo engineering, solutions architecture, integrations/implementation engineering, or related technical product functions.
  • A strong working understanding of core technical concepts, including REST APIs, authentication patterns, Git, relational data, and scripting languages (Python, JavaScript, Bash/Shell).
  • A proven, high-agency ownership mindset, with the ability to use tools and data to independently resolve issues, identify gaps, and build solutions.
  • Excellent cross-functional collaboration skills and the ability to understand and explain technical concepts to both technical and non-technical audiences.

Benefits

  • Equity (based on experience will vary)
  • Comprehensive benefits package for you and your family
  • Competitive, location-based pay that reflects the market

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