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Real-Time Intelligence for Contact Centers
Demo Engineer
Location
United States
Posted
71 days ago
Salary
$135K - $160K / year
Seniority
Senior
Job Description
Demo Engineer
Cresta
• Own the technical process for building pilots, proof-of-concepts, and tailored demos by setting up environments, workflows, seed data, and features to create technically representative experiences for prospects, including virtual agents and live agent assist. • Expand and enhance our suite of standardized environments to bring customer challenges and Cresta’s solutions to life through new end-to-end demos, supported by call flows, industries, scenarios, and personas. • Ensure the performance, reliability, and consistency of demo environments, jumping in as needed to triage and resolve demo-blocking issues. • Develop integrations, automations, and tools to streamline team processes and expand demo capabilities, including CCaaS/CRM connectors, AI skills, and custom apps and interfaces. • Collaborate with the Product, Engineering, and Enablement teams to provide technical enablement to Solutions Engineers and ensure presales feedback is captured.
Job Requirements
- 3–5+ years of experience in demo engineering, solutions architecture, integrations/implementation engineering, or related technical product functions.
- A strong working understanding of core technical concepts, including REST APIs, authentication patterns, Git, relational data, and scripting languages (Python, JavaScript, Bash/Shell).
- A proven, high-agency ownership mindset, with the ability to use tools and data to independently resolve issues, identify gaps, and build solutions.
- Excellent cross-functional collaboration skills and the ability to understand and explain technical concepts to both technical and non-technical audiences.
Benefits
- Equity (based on experience will vary)
- Comprehensive benefits package for you and your family
- Competitive, location-based pay that reflects the market
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