• You take responsibility for the operation, maintenance and further development of our Kubernetes clusters (Hetzner Cloud & on‑premises) • You ensure the availability, scalability and security of our infrastructure and continuously optimize it • You operate and maintain our central platform components such as databases (PostgreSQL, Typesense, MongoDB), Keycloak and self‑hosted AI models • You develop and implement strategies for deployments, updates, backups and recovery of these systems • You implement and run monitoring and logging solutions for our entire infrastructure • You develop, operate and optimize our CI/CD pipelines based on GitLab and Docker • You contribute your own ideas to continuously improve and evolve our infrastructure, processes and tools • You manage our internal cloud and SaaS services (e.g. Atlassian, Microsoft 365, GitLab) • You ensure that all systems and processes meet the requirements of ISO 27001 and GDPR and actively support audits • You work closely with our development team and support infrastructure-related questions or backend development

• Engage with teams and improve service delivery and reliability across their entire lifecycle • Measure and monitor all production systems with an eye towards availability, latency and overall system health • Seek out the cause of errors and instability in our production cloud services and drive teams towards better operational excellence • Engage with product and platform teams to improve and evolve systems by lobbying for changes that improve reliability, resilience, and observability • Help identify and drive down toil with creative innovation and automation • This position will require stand-by, on-call, or off-hours duties

• Design and implement infrastructure-as-code using Terraform for Azure services including AKS, Blob Storage and App Services. • Build, maintain and optimize CI/CD pipelines and mobile/web build pipelines. • Operate, troubleshoot and tune Kubernetes and Docker-based workloads running on AKS. • Implement and manage SSO and External ID flows using Microsoft Entra. • Create reusable templates, Terraform modules and pipeline templates to enable developer self-service. • Collaborate directly with technical leads to define platform direction and deployment patterns. • Mentor engineers on deployment best practices, observability and platform usage. • Own platform-level decisions and improvements, prioritizing strategic work over ticket-level execution. • Write clear, async-friendly documentation and communicate effectively in AI-augmented workflows. • Manage and support PostgreSQL-related deployment and operational concerns as they relate to platform infrastructure.

• Design, build, and maintain scalable, reliable systems on GCP (Compute Engine, GKE, Cloud Storage, Cloud SQL) • Develop automation for infrastructure provisioning using Terraform, Ansible, or Deployment Manager • Build and maintain observability platforms (monitoring, logging, tracing) using tools such as Stackdriver (Cloud Monitoring), Prometheus, or Grafana • Manage incident response, conduct postmortems, and implement improvements to reduce recurrence • Partner with DevOps and engineering teams to enhance CI/CD pipelines for resilient deployments • Define and monitor SLAs, SLOs, and SLIs to ensure application availability and performance • Implement disaster recovery (DR) and backup strategies across cloud services • Continuously optimize performance, capacity, and cost-efficiency of GCP resources