Formerly PSCU/Co-op Solutions
Risk Program Consultant
Location
United States
Posted
17 days ago
Salary
$75.8K - $96.7K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Risk Program Consultant
Velera
Role Description The Risk Program Consultant leads all aspects of the relationship with assigned financial institutions related to Fraud and Risk operations, service and experience. Incumbent will work with multiple levels of leadership within the financial institution and within Velera. They will serve as trusted partner and consulted advisor, with the objective to: - Understand the financial institution’s risk and anti-fraud needs. - Drive the financial institution's risk initiatives. - Support all financial institution initiatives with a risk management lens. - Understand and consult on all risk management aspects of the financial institution’s portfolio. - Partner with Risk Management teams to proactively identify effective mitigation strategies and opportunities. - Work with the financial institution on industry trends. - Serve as escalation point for critical service-related issues. - Attend on-site meetings at financial institution locations as needed. - Perform education, training and operational performance evaluations for financial institution’s executive teams. - Understand and recommend industry fraud and risk mitigation best practices. - Ensure quality service and a positive relationship between Velera and all financial institutions enrolled in the Enhanced Fraud Services solution. Qualifications - Bachelor’s degree in Business Administration or related field or equivalent combination of education and experience required. - Five (5) years within the financial service industry required. - Four (4) years professional experience in risk management and/or fraud experience required. - Experience with data analytical tools required. - Multiple payments processing system knowledge preferred. - Experience with fraud mitigation industry tools within the financial service industry. - Experience with financial institution core processing systems preferred. - Project management experience preferred. CFE preferred. Requirements - Strengthen top financial institution relationships by identifying and managing financial institution fraud/risk program needs. - Provide portfolio consulting on fraud and risk mitigation strategies. - Maintain extensive knowledge of all fraud and risk applications and systems. - Effectively develop and leverage partnerships with all Velera business units. - Conduct root cause analyses and recommend steps to remediate risks. - Conduct investigations of complex cross-channel fraud events or suspicious activity. - Serve as central point of contact between various partners, Velera Business Units and clients. - Coordinate and monitor open risk management service tickets, inquiries and projects. - Set and manage client expectations regarding complex fraud mitigation system functionality. - Develop and implement professional presentations for various fraud meetings and training functions. - Identify ongoing process improvements, operational gaps and potential remediation steps. - Participate in special project teams supporting general business initiatives. - Lead and/or participate in assigned projects including cross-functional teams. - Maintain current working knowledge of all Velera offered products and service applications. - Maintain an understanding of financial services regulations and requirements. - Perform other duties as assigned. Benefits - Competitive wages - Medical with telemedicine - Dental and Vision - Basic and Optional Life Insurance - Paid Time Off (PTO) - Maternity, Parental, Family Care - Community Volunteer Time Off - 12 Paid Holidays - Company Paid Disability Insurance - 401k (with employer match) - Health Savings Accounts (HSA) with company provided contributions - Flexible Spending Accounts (FSA) - Supplemental Insurance - Mental Health and Well-being: Employee Assistance Program (EAP) - Tuition Reimbursement - Wellness program
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