• Maintain subject matter expertise on Movable Ink's capabilities as they relate to upcoming and existing third-party marketing technology platform partnerships. • Conceptualize, develop and launch integrations in close collaboration with engineering team and commercial partners, with a focus on adoption and booking metrics as north stars. • Foster new and ongoing relationships with third-party messaging partners across technical and business development contacts, maintaining an integration pipeline and roadmap alongside our partnerships team. • Write pitches, product requirement documents, and user stories to build a shared understanding of user needs and success criteria. • Manage sprints, features, and enhancements in the backlog. • Stay informed about internal and external releases that affect existing and future integrations, providing sufficient runway to implement requisite changes. • Be a strong advocate for our customers in every interaction and decision.

• Define, plan, and own the roadmap for Simba Intelligence. • Oversee end-to-end execution of roadmap items, proactively identifying and resolving blockers before they become crises. • Act as the internal and external expert for Simba Intelligence. • Manage the business metrics of the Simba Intelligence (bookings, annual recurring revenue, gross retention). • Partner with multiple teams to translate complex technical capabilities into clear, value-based selling propositions. • Act as the primary bridge between customer needs and engineering.

• Own and maintain the sprint-level sustaining backlog across batch processing, admin, ESPP, admin reporting, and financial reporting domains • Write detailed user stories, bug reports, enhancement specifications, and acceptance criteria • Triage incoming defects and enhancement requests from Customer Support • Serve as the primary product point of contact for engineering teams during sprint execution • Collaborate with QA to define test scenarios, validate fix behavior, and ensure regression coverage

• Own the product vision and roadmap for a cross functional team within our product suite • Define key performance indicators (KPIs) and iterate on product initiatives to improve KPIs • Conduct research and evaluate data to develop insights and identify product opportunities • Partner with the data team to evaluate and size potential investments and leveraging data to measure impact of product initiatives. • Write clear and effective product specifications • Collaborate with design to produce user friendly designs • Work with engineering to plan, deliver, and test software consistent with specifications • Communicate and evangelize the value of new features to cross functional stakeholders • Act as liaison and collaborate with Billing, Finance, Operations, Growth, Clinicians, and HR