• Define, plan, and own the roadmap for Simba Intelligence. • Oversee end-to-end execution of roadmap items, proactively identifying and resolving blockers before they become crises. • Act as the internal and external expert for Simba Intelligence. • Manage the business metrics of the Simba Intelligence (bookings, annual recurring revenue, gross retention). • Partner with multiple teams to translate complex technical capabilities into clear, value-based selling propositions. • Act as the primary bridge between customer needs and engineering.

• Own and maintain the sprint-level sustaining backlog across batch processing, admin, ESPP, admin reporting, and financial reporting domains • Write detailed user stories, bug reports, enhancement specifications, and acceptance criteria • Triage incoming defects and enhancement requests from Customer Support • Serve as the primary product point of contact for engineering teams during sprint execution • Collaborate with QA to define test scenarios, validate fix behavior, and ensure regression coverage

• Own the product vision and roadmap for a cross functional team within our product suite • Define key performance indicators (KPIs) and iterate on product initiatives to improve KPIs • Conduct research and evaluate data to develop insights and identify product opportunities • Partner with the data team to evaluate and size potential investments and leveraging data to measure impact of product initiatives. • Write clear and effective product specifications • Collaborate with design to produce user friendly designs • Work with engineering to plan, deliver, and test software consistent with specifications • Communicate and evangelize the value of new features to cross functional stakeholders • Act as liaison and collaborate with Billing, Finance, Operations, Growth, Clinicians, and HR

• Define the product's vision and strategic direction, ensuring alignment with company objectives and customer needs. • Clearly articulate the business case and customer value for each initiative or feature. • Serve as the recognized subject matter expert on the product, the market, and the competitive landscape. • Translate product strategy into actionable plans, determining what to build and when to release it. • Build and maintain a detailed development roadmap for internal teams and a high-level roadmap for executives and customers. • Gather input from customers, internal stakeholders, and market research to shape the roadmap. • Partner with engineering and cross-functional teams to ensure delivery meets market needs and quality standards. • Collect and curate ideas from customers, sales, and internal stakeholders for the backlog. • Prioritize features by balancing user value, development effort, time to market, and competitive differentiation. • Track and evaluate product performance including feature adoption, customer satisfaction, and churn/renewal drivers. • Run trials, pilots, and MVPs to validate assumptions before broader launches. • Perform ongoing market and competitor research. • Collaborate internally with engineering, sales, marketing, partner success, support, implementation, finance, legal, and the leadership team. • Engage externally with customers, end-users, and partners to gather feedback and ensure the product meets real-world needs. • Promote the product through training, sales enablement, webinars, and direct customer interactions.