• Define, lead, and scale a high-performing, global support organization that delivers exceptional customer experiences across our digital banking, account opening, and channel service platforms. • Ensure reliable, responsive, and high-quality support operations while continuously improving customer satisfaction, retention, and operational efficiency. • Mentor managers and senior individual contributors, and establish scalable support models that balance speed, quality, and cost. • Identify inefficiencies, eliminate friction for customers and teams, and introduce modern support practices, tooling, and metrics. • Drive operational transformation to elevate the customer support function into a strategic differentiator for the business.

• Oversee all phases of infrastructure construction across multiple large-scale powered land and data center development sites nationwide. • Manage RFPs, bid reviews, and contract negotiations for general contractors, civil firms, utility partners, and major equipment vendors. • Direct field execution — ensuring schedule, budget, safety, and quality standards are met across all active projects. • Review and interpret engineering drawings and construction documents to identify risks, resolve design conflicts, and anticipate issues before they escalate. • Lead contractor and vendor onboarding, ensuring alignment on scope, deliverables, and performance expectations. • Change management - Ensure cost and schedule impacts are fully validated and justified. • Coordinate closely with internal teams such as development, energy, engineering, and finance to ensure construction aligns with project and business objectives. • Establish and maintain project controls — progress reporting, risk tracking, schedule management, and cost forecasting. • Develop and enforce consistent standards for construction management, reporting, and quality assurance across all sites. • Act as the company’s on-site lead when required, representing ownership interests with contractors, utilities, and partners.

• You will be a senior leader on Tangible's Deal Team, partnering directly with the founders to own the firm's most complex and strategically important transactions end-to-end, from origination and structuring through commercial negotiation and close. • You will personally lead live deals, not just oversee them. • You will manage and mentor a team of Deal Managers and Analysts, set the bar for execution quality, and shape how Tangible scales its deal-making capacity through people, process, and platform. • You will represent Tangible externally at principal level with GPs, LPs, placement agents, and institutional counterparties. • Lead live transactions end-to-end across GP-led continuation vehicles, LP portfolio sales, direct secondaries, fund-of-fund liquidity, and NAV / preferred solutions. • Own the most commercially and legally demanding conversations with GPs, LPs, advisors, and counsel. • Make the judgment calls on pricing, structuring, portfolio construction, and deal trade-offs. • Take accountability for transactions from negotiation through to close, partnering with the Closing team on execution handoff. • Leverage and expand an existing network across GPs, LPs, secondaries advisors, placement agents, and institutional investors to source proprietary deal flow. • Build and maintain senior-level relationships with secondaries advisors, fund managers, and institutional counterparties across jurisdictions. • Represent Tangible externally in market conversations, conferences, and principal-to-principal dialogue. • Manage and develop a team of senior leads and junior team members. • Set execution standards, and mentor the next layer of deal talent. • Partner with the founders on hiring, succession, and team design as the deal function scales. • Work with the founders on deal team strategy, capacity planning, and pricing philosophy. • Partner with Product, BD, and Compliance to translate lived deal experience into standardised workflows, buyer profiles, and platform capabilities. • Identify where technology can create leverage over manual execution and help design the operating model. • Operate within FINRA, FCA, and other applicable regulatory frameworks.

• Establish relationships with CEOs, Founders, and C-suite executives within your industry niche • Leverage CEO Life's proven LinkedIn automation and outreach systems • Enroll 3–5+ new members monthly — every one a top-tier executive • Host and drive attendance at monthly signature events for executive leaders • Collaborate with your Executive Leadership Pod to deliver exceptional peer-level member experiences • Build long-term wealth through recurring commissions generated by leaders you bring in