Role Description As a Benefits Quality Assurance Analyst, you will be responsible for overseeing the core operations, processes, and quality standards of the benefits plan build and maintenance to ensure the delivery of a high quality SmithRx product. What will you do: - Communicate project status and escalate issues for improved workflow efficiency - Collaborate with engineers on system enhancements to create workflow automation - Become subject matter expert on department standards and processes - Enhance test plans to ensure application functionality meets original requirements - Support business application systems and maintain plan data integrity - Maintain and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards - Identify quality improvement opportunities and present to Manager/Team Leaders for consideration and approval - Develop and deploy daily audits to assess the quality and accuracy of the Benefit Configuration Specialists/Analysts work products - Ensure the quality and accurate analysis of benefit plan designs throughout their lifecycle, from pre-implementation to post-implementation in pharmacy or medical settings Qualifications - Bachelors degree or equivalent work experience in healthcare and/or PBM required - 4+ years of experience as a Pharmacy QA Analyst preferred - Comprehensive knowledge of benefits administration, benefits configuration, eligibility requirements, benefit provisions, and enrollment protocols required - Robust analytical skills; advanced skills in Microsoft Excel - Strong communication skills via face-to-face meetings, conference calls and written correspondence - Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments - Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven - Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company Benefits - Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance - Flexible Spending Benefits - 401(k) Retirement Savings Program - Short-term and long-term disability - Discretionary Paid Time Off - 12 Paid Holidays - Wellness Benefits - Commuter Benefits - Paid Parental Leave benefits - Employee Assistance Program (EAP) - Well-stocked kitchen in office locations - Professional development and training opportunities

• Own the analytics roadmap for Guest Engagement — define what to measure, what to test, and where the biggest opportunities lie across the full guest lifecycle. • Design and analyze experiments at scale across abandon journeys, demand gen ML model rollouts, and placement-level A/B tests. • Surface proactive insights that go beyond reporting — user segmentation, funnel analysis, fatigue signals, channel optimization — and translate them into strategic recommendations for Director-level marketing leaders. • Build scalable, self-serve reporting that empowers partners and frees AA capacity for higher-leverage work. • Collaborate cross-functionally with MarTech DS on ML model feedback loops and attribution, with SF&A on goal methodology, and with India-based analytics resources on operational reporting.

Title: Senior Consulting Analyst, Financial Close Location: - Dallas, TX - Cleveland, OH - Columbus, OH - Chicago, IL Department: Close and Consolidations Job Description: Location: - Clearsulting is headquartered in Cleveland, OH, with additional offices located in Chicago, IL; Columbus, OH; and Dallas, TX. Other cities are welcome remotely. - Office Options: Hybrid or Remote. Team members residing within a 45 minute commuting radius of a Clearsulting office, we expect 8 days of in-person work per month, allowing flexibility choosing these days to accommodate client meetings, team syncs and individual schedules. - Travel Expectations: Up to 40% What you'll do - Collaborate with project teams to design and implement improvements to financial workflows and reporting structures. - Assist in managing project activities, ensuring alignment with client goals and timelines. - Work towards becoming a subject matter expert in financial close processes and BlackLine implementations. Financial close sub-process areas include but not limited to: account reconciliations, manual and automated journal entries, consolidations, flux analysis, intercompany, and financial/management reporting. - Work closely with client teams to define business requirements and solutionsIdentify areas for process optimization and provide data-driven recommendations. - Lead/participate in client facing workshops and meetings. - Create and deploy digital dashboards to understand client’s processes and provide key insights into opportunities for transformation What You'll Bring: - At least 3 years of experience working with BlackLine or financial close process areas - Advanced skills in data analysis and visualization tools like Power BI and Microsoft Fabric. - Strong analytical and problem-solving abilities with a focus on process optimization. - Proficiency in financial systems, including Salesforce and other relevant applications. - Experience supporting transformation projects and collaborating across teams. - Understanding of project management and change management principles. Nice-to-Haves: - 1+ year of professional work experience with Trintech T-Recs. - Familiarity with FinancialForce or other ERP systems. - Knowledge of Lean Six Sigma principles or similar process improvement methodologies. Benefits that Benefit You: We want to cultivate a thriving culture and company—and we know that your health and well-being matter. We offer a benefits package and perks for our team members that include: - Medical, dental, and vision coverage - Unlimited PTO - Paid parental leave - Retirement plans - Flexible work environment - Cell phone reimbursement - Access to mental health apps - Life insurance and disability coverage - Opportunities for ad hoc bonuses Excited about what we're doing but don't fit every requirement? No problem! At Clearsulting, we're forward-thinkers on a mission to redefine consulting excellence. We're all about diversity and inclusion, committed to assembling teams that mirror the world around us. So, if you're passionate about our mission, you could be the perfect fit for this role or another within our dynamic team. Don't hesitate to apply! Learn more about Clearsulting by visiting https://www.clearsulting.com/careers/culture/ The compensation range for this position is $84,000-$110,000. We are committed to ensuring our offers reflect the value each candidate brings to the role. Final salary placement will be based on upon several factors, including, level of expertise, relevant work experience, technology certifications, educational background, geography and alignment with industry standards. This role is eligible for our bonus program. #LI-Remote

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives • Provides expertise in designing and optimizing resident journeys, ensuring standardization • Work closely with the Yardi Implementation team and third-party data consultants in the execution of the implementation of the CRM and RentCafé modules • Works closely with AVP, Operations in the development and implementation of comprehensive training programs across multiple mediums • Contributes to maintaining project plans and timelines • Conducts comprehensive training to ensure proficient CRM and RentCafe system use • Provides ongoing support addressing issues, and continuously optimizing workflows • Collaborates with internal support teams to resolve challenges • Implements quality assurance processes • Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture • Establishes best practices and ensures solution delivery adheres to defined standards • Manages to business case or approved budget by controlling spend related to one-time and recurring costs while generating value or earnings by driving ROI • Develops regular and thorough status communications for senior leadership and stakeholders • Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions