Role Description This role owns and scales Bells of Steel’s marketplace revenue engine. The primary focus is driving profitable growth on Amazon (domestic and international), while building and scaling early-stage channels including TikTok Shop and Costco. You are accountable for: - Revenue growth - Profitability - Performance optimization - Building the systems and team needed to scale What you'll own - Amazon Growth & Profitability (Primary Focus) You own Amazon as a revenue and profit center. Drive 15–30% YoY growth, improve contribution margin, and optimize performance across all countries. - Listing performance (SEO, conversion, content, image optimization) - Advertising efficiency (ROAS, ACoS) - Catalog and account health (Seller Central / Vendor Central) - Product launches and ranking - Buy Box performance - Category positioning - Performance Marketing & Optimization You ensure every dollar spent produces a return, overseeing your internal team, contractors, or agencies. - Own PPC strategy and structure - Optimize campaigns, bids, and budgets - Improve organic vs. paid sales mix - Continuously increase conversion rates - Keyword harvesting and expansion - Promotional Planning You own the marketplace promotional calendar and execution. - Prime Day and seasonal events - Lightning Deals - Coupons and promotional offers - Promotional calendar planning and cross-team coordination - Inventory & Operational Alignment You ensure growth is supported operationally, working with our supply chain team. - Maintain strong in-stock rates - Improve demand forecasting - Prevent stockouts and excess inventory - Align with Operations and Supply Chain - Channel Scaling & Emerging Channels You take early-stage channels and turn them into scalable revenue streams. You also evaluate new marketplace and social commerce opportunities. - Build and execute scaling plans for TikTok Shop and Costco - Identify what’s working and double down - Evaluate new channel opportunities (new marketplaces, social commerce) - Establish repeatable growth playbooks - Hire internally, agency, or freelancer as needed - Team & Vendor Management You build and lead the team required to scale. - Manage and develop the Amazon Specialist - Own agency relationships and performance - Hire and manage freelancers or additional partners as needed You are accountable for output—not activity. - Process & System Development You create the infrastructure for scale. - Build repeatable marketplace processes - Create channel launch playbooks - Develop reporting dashboards - Improve cross-functional workflows - Document and standardize what works Qualifications - You are a builder and an operator. - You take ownership of numbers. - You know how to scale Amazon beyond “good enough.” - You can manage agencies and people without being managed by them. - You are data-driven and decisive. - You thrive in a fast-moving, high-accountability environment. - You are already familiar with using Claude Cowork or are eager to start building with it — Claude Cowork and Code is an essential tool at Bells of Steel.

• Team Leadership: Manage and mentor a team of skilled analysts, overseeing performance, career development, and daily operational priorities. • Remediation Leadership: Partner with internal stakeholders to drive completion on complex remediation efforts, negotiate priorities and timelines, escalate blocked remediations, and maintain a risk-based approach to remediation prioritization. • Continuous Improvement: Identify opportunities for improvement, benchmark program maturity against industry frameworks, solicit feedback from internal stakeholders to improve remediation procedures, and incorporate lessons learned into policies and procedures. • Audit and Compliance Support: Serve as subject matter expert in internal and external audits, providing remediation evidence and policy attestations, and translate audit findings into actionable remediation plans. • Vulnerability Management Oversight: Serve as the primary vulnerability management authority during security incidents and security operational engagements.

• Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (Post Sales, Delivery, and Value Realization) • Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes • Own and drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement lifecycle end to end to deliver business outcomes • Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burndown, and status reports • Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.

Role Description The Digital Solutions Manager will play a key role in helping businesses in the Home Services sector grow through targeted digital marketing strategies, leveraging our Ignite and Interactive solutions. Your role will focus on identifying and securing new clients, managing relationships to ensure their marketing objectives are met, and driving business growth through our full-funnel digital solutions. This is a fast-paced, client-facing role where you will work closely with local businesses to deliver results-driven marketing strategies. Responsibilities - Pipeline Management & Sales Growth: Drive digital sales revenue by securing new clients and expanding relationships with existing Home Services businesses. - Strategic Consultation: Act as a trusted marketing partner, providing industry insights and tailored digital advertising solutions that align with each client’s business objectives. - Solution-Based Selling: Leverage an organic and targeted approach, combining website development, SEO, Business Management Platform integrations (Service Titan, House Call Pro, Field Edge, Service Fusion), and advanced programmatic strategies through LSA, SEM, Direct Mail and Ignite solutions. - Client-Centric Approach: Conduct virtual and in-person consultations, offering expertise in industry trends, digital marketing, and performance-driven advertising strategies. - Campaign Execution & Optimization: Manage the pre- and post-sale process, ensuring we exceed client expectations through data-driven insights and campaign recommendations. - Performance Analysis: Utilize reporting tools to assess campaign effectiveness, providing recommendations that drive incremental business growth for our clients. Qualifications - 4-year college degree or comparable work experience required - 2+ years of experience in programmatic media - Experience in digital marketing, advertising sales, or business development, preferably within the home services - Strong knowledge of programmatic advertising, SEO, LSA, SEM, and digital performance metrics - Ability to build relationships with local service providers and understand their unique business needs - An entrepreneurial mindset with a problem-solving approach to client challenges - Proven ability to manage multiple accounts and drive revenue growth Benefits - 3 weeks of PTO (+ 9 paid holidays) - Medical, Dental, and Vision Insurance - 401(k) Retirement Plan - Casual, high-energy work environment - Opportunity for upward mobility - Company provided laptop - Competitive salary + bonus program