Role Description The Instructional Coach, K-5 will be responsible for supporting and improving instructional practices through collaboration with teachers, professional development, data analysis, and curriculum alignment. This position will primarily focus on instructional expertise, coaching strategies, and adult learning facilitation, and be able to foster reflective practice, model effective teaching, and support teachers in achieving student-centered instructional goals. Essential Duties - Support and Improve Instructional Practices - Collaborate with teachers to enhance lesson planning, instruction, and assessment. - Model effective teaching strategies in classrooms (e.g., differentiated instruction, inquiry-based learning). - Observe lessons and provide non-evaluative feedback. - Facilitate Professional Development - Design and lead workshops, learning communities, and training sessions tailored to school or district goals. - Help teachers implement new curriculum standards, teaching tools, or instructional frameworks. - Promote ongoing adult learning and reflective practice. - Use Data to Drive Instruction - Assist teachers in analyzing assessment data (formative and summative) to inform instruction. - Guide teams in setting instructional goals based on student needs. - Support data-driven decision-making during team meetings or PLCs (Professional Learning Communities). - Provide Individualized Coaching and Mentoring - Offer one-on-one or small group coaching tailored to each teacher's goals and areas of growth. - Help new or struggling teachers with classroom management, instructional design, and student engagement. - Build trust and maintain a collaborative, supportive relationship. - Support Curriculum Implementation and Alignment - Ensure curriculum fidelity and alignment with state or district standards. - Help teachers unpack standards and plan units/lessons accordingly. - Collaborate with school leaders to ensure horizontal and vertical alignment across grade levels. Qualifications - Minimum of 3–5 years of successful classroom teaching experience in a K-5 virtual school setting. - Experience leading professional development or mentoring/coaching teachers. - Deep knowledge of best instructional practices. - Strong understanding of data analysis and how to use student achievement data to inform instruction. - Excellent interpersonal, communication, and collaboration skills. - Ability to build trusting, non-evaluative coaching relationships with teachers. - Skilled in facilitating adult learning, PLCs, and reflective practice. - Proficiency in using instructional technology tools and platforms. Requirements - Bachelor’s degree in Education or a related field is required. - A valid Texas teaching certificate (with an endorsement in Elementary K-5). - Master’s degree in Curriculum & Instruction, Educational Leadership, or a related field would be preferred. Benefits - Competitive vacation and paid time off plans. - Comprehensive medical (HMO, HDHP, and PPO), dental, and vision plans with varying coverage for employees and their families, with options available in all states, including a high-deductible health plan (HDHP) option. - 401(k) retirement plan (pre- and post-tax options) with matching contribution up to 3% after one year of employment. - Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans. - Flexible Spending Account (FSA) or Health Savings Account (HSA). - Two paid closure weeks each year (weeks of July 4 and December 25). - 10 Company-paid Holidays.

• Works with insurance company partners and clients in establishing claims protocols and or policy enhancements that ensure proper reporting, notification, settlement, defense, etc. • Schedules and conducts claim reviews with clients and insurance company partners ensuring proper claims handling, reserve standards and settlement protocols. • Act as a claims advocate and liaison for clients interested in mitigating claims costs. • Regularly reviews individual claims within client portfolios and keeps reserves and records up-to-date and according to industry best practices. • Serves as a mentor to colleagues as requested. • Develops an understanding of marketing strategies and contributes to business development and renewal opportunities by attending client meetings to explain the firms approach to claims mitigation and resolution.

• Review and manage inbound credit requests through Kissflow queues to ensure timely and accurate decisions • Analyze customer financial statements and supporting documentation to recommend credit limits and assess default risk • Evaluate mark‑to‑market (MTM) exposure and forward trading activity with customers and suppliers • Determine appropriate credit support and security requirements to mitigate risk • Partner closely with Commercial and Legal teams to address credit‑related matters for new and existing customers • Support the establishment and ongoing enforcement of credit policies, underwriting standards, and loss‑control procedures • Gather, review, and analyze customer information to support credit recommendations • Assist in standardizing credit reporting, customer credit profiles, and data analysis across platforms • Contribute to initiatives that improve transparency, reduce handoffs, and enhance the timeliness of bad‑debt reserves and write‑offs • Support system and process alignment between PDI and Oracle ERP environments following system migrations • Oversee the daily activities of an outsourced credit team to ensure consistency and accuracy • Perform ad hoc analysis and special projects as needed

• Coordinate day-to-day operational activities across Finance, Procurement, Banking and BPO processes, including maintaining trackers, preparing materials, capturing meeting outputs and ensuring follow-up actions are completed on time • Produce process insights, operational summaries and analysis to support governance reviews, compliance activities and continuous improvement discussions • Monitor offshore BPO workload distribution, SLA/KPI performance and queue trends, escalating risks, backlogs and recurring issues for prioritisation and resolution • Develop and maintain process maps, SOPs, RACIs and work instructions, ensuring all documentation is accurate, version-controlled and aligned to global standards • Support the ongoing maintenance of the ServiceNow framework by updating workflows, ticket structures, categories and service catalogue flows to accurately reflect Finance, Procurement and BPO operational processes • Manage IT Change Requests end-to-end by coordinating impact assessments, tracking progress and ensuring all governance and documentation requirements are met before sign-off • Engage stakeholders across Finance, Procurement, BPO and IT teams through workshops, governance forums and regular touchpoints, ensuring process updates and changes are clearly communicated and understood across all groups